too many slots hosted, shutting down!

**Galaxy21** · September 5th, 2015, 09:25 PM

hey the problem was, that the server did not unregister and so i could not start a new server

**Solao** · September 23rd, 2015, 07:58 PM

Hello,

First I would like to start by saying that I have already searched these forums and have found many issues of this occurring in the older Beta released. However, I have not seen any happening recently, nor have I seen any fixes for the issue that work for me. I will attempt to place all logs and information needed here to hopefully come to a quick resolution.

I am getting the dreaded "|ERROR |Accounting | | too many slots hosted, shutting down!" problem.

Upon the latest reinstall I used ANR Daemo's guide to put the files in the proper locations, permissions, and upstart script.

Steps taken thus far:

NPL Support has issued a NEW Unique License
Reinstalled Teamspeak
Reinstalled Server
Deleted Server within Teamspeak Config and recreated as a 32 slot
Turned off the server for 24 hours and started again
Ensured proper server time using ntpdate-debian

Version:
teamspeak3-server_linux-x86-3.0.11.4.tar.gz

Logs:

/var/log/teamspeak/ts3server_2015-09-23__17_43_29.722233_0.log

Code:

2015-09-23 17:43:29.722414|INFO    |ServerLibPriv |   | TeamSpeak 3 Server 3.0.11.4 (2015-08-18 13:30:34)
2015-09-23 17:43:29.722594|INFO    |ServerLibPriv |   | SystemInformation: Linux 3.13.0-55-generic #94-Ubuntu SMP Thu Jun 18 00:27:10 UTC 2015 x86_64 Binary: 32bit
2015-09-23 17:43:29.723729|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
2015-09-23 17:43:29.723807|INFO    |DatabaseQuery |   | dbPlugin version: 3.6.21
2015-09-23 17:43:29.724473|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
2015-09-23 17:43:30.466327|INFO    |Accounting    |   | Licensing Information
2015-09-23 17:43:30.466457|INFO    |Accounting    |   | type              : Non-profit
2015-09-23 17:43:30.466572|INFO    |Accounting    |   | starting date     : Mon Sep 21 00:00:00 2015
2015-09-23 17:43:30.466658|INFO    |Accounting    |   | ending date       : Mon Mar 21 00:00:00 2016
2015-09-23 17:43:30.466736|INFO    |Accounting    |   | max virtualservers: 2
2015-09-23 17:43:30.466811|INFO    |Accounting    |   | max slots         : 512
2015-09-23 17:43:34.592961|INFO    |              |   | Puzzle precompute time: 4107
2015-09-23 17:43:34.593733|INFO    |FileManager   |   | listening on 0.0.0.0:30033
2015-09-23 17:43:34.648327|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1,
2015-09-23 17:43:34.650173|INFO    |Query         |   | listening on 127.0.0.1:10011
2015-09-23 17:43:35.364791|ERROR   |Accounting    |   | too many slots hosted, shutting down!

/var/log/teamspeak/ts3server_2015-09-23__17_43_29.722233_1.log

Code:

2015-09-23 17:43:34.648039|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
2015-09-23 17:43:35.415445|INFO    |VirtualServerBase|  1| stopped

Configuration File

/var/lib/teamspeak/ts3.ini

Code:

query_ip=127.0.0.1
query_port=10011
logpath=/var/log/teamspeak
dbsqlpath=/opt/teamspeak/sql/
dbsqlcreatepath=create_sqlite
query_ip_whitelist=/var/lib/teamspeak/query_ip_whitelist.txt
query_ip_blacklist=/var/lib/teamspeak/query_ip_blacklist.txt
query_skipbruteforcecheck=1
logquerycommands

Thank you for the assistance on getting this working.

**dante696** · September 24th, 2015, 08:13 AM

We on forum can not check which servers are registred to that NPL

Something or someone does already use that license and already has registred servers with slots!
This is all we can say from here.

Code:

2015-09-23 17:43:35.364791|ERROR   |Accounting    |   | too many slots hosted, shutting down!

Please contact sales for that license problem: [email protected]

**Bellax** · November 3rd, 2015, 09:54 AM

Hi (Sorry for my very Bad english)
I have a Non profit License, i add the Licencekey.dat file on the root directory of my TeamSpeak 3 Server installation folder and i restart my server but after this operation i can't connect on my server.
The License port (2008 TCP) are open and before add licenkey i have no problem for connect to my server.

**dante696** · November 3rd, 2015, 10:06 AM

Read your server log!

We are repeating that everytime a user reports "can not" without giving details!

**Bellax** · November 3rd, 2015, 10:32 AM

**dante696** · November 3rd, 2015, 11:13 AM

See the answer in Post #1

**dyingnan** · November 13th, 2015, 07:34 PM

Hi,

I am setting up my server again after someone completely broke it.

I've completely removed the directory that previously contained the old Teamspeak server in /home. I re-downloaded the server files, extracted them, placed my licensekey.dat file in the directory. Used Screen -S to run the server file in, and I get this error message about there being too many slots?

http://i.imgur.com/W97kefg.png

Any ideas?

Thanks

**Natsumi** · November 15th, 2015, 11:08 AM

Hello all,

I get an NPL Licence two weeks ago, but my server crash 2 times and i've got a little problem.

I've install TS3 server & i can connect it without problem. But when i put my licencekey.dat the server start but nobody can't connect it. Don't know why. i've Open a ticket few days ago but don't have answer.

for resume.
Launching server without the key, it's works but limited to 32 slots
Launching server with the key in the folder, the server start but can't connect on it.

If someone have an idea it will be great.
Thx for help and sorry for my english.
Best regard
Natsumi

Resolve. thanks

**Pengy** · November 22nd, 2015, 09:18 PM

**Ian-C** · January 21st, 2016, 11:05 AM

Hi

I have just installed some new hardware running Windows 10 which i want to host my TS3 server from. I have installed Server 64-bit 3.0.11.4 and that works fine until i put in my licensekey.dat file then i can't connect to the server at all. Connecting from external or internal IP addresses results in "Failed to connect to server" messages in the TS3 Client.

Any help resolving this quickly would be much appreciated as not all our clan members can connect to the server.

TIA

Ian

**dante696** · January 21st, 2016, 11:06 AM

We can not guess and don't want to repeat.
So the situation is like followed "No server log(s) = no help."

**Ian-C** · January 21st, 2016, 11:42 AM

Apologies for the lack of log as most of the logs were empty but after having a look through all the logs i think this is the one where i added the licensekey.dat file...

Then the following log:...

And this happens whenever a add the license dat file to the server folder.

**dante696** · January 21st, 2016, 11:47 AM

Thank you for that detail. Your thread has been merged. Please read the main post of this thread.
Just click this url http://forum.teamspeak.com/threads/6...-shutting-down! or jump to page 1.

**RamZWS** · March 10th, 2016, 11:34 PM

Nevermind - I waited around 40 hours and added the extra slots with no problem. Server hasnt shut down with the too many slots error and has been up for 20 hours.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------

We were granted our NPL license yesterday and after following instructions and installing the license we up'ed our slots. All was good for around 30mins and then the server shut down and we received the dreaded - too many slots error.

I followed the instructions on the first post but was still unable to connect to the server. I totally wiped the server and reinstalled from scratch, loaded it up - worked. Shut it down, added the licence and restarted the server - still works but I have left the slots at 32,

My question is (mainly because Im a bit nervous of it going down again and not being able to access it and having to start over again) it has an Uptime:16 hours 55 minutes 38 seconds with the license file in place. It shows License:Non-profit license. How long do you think I should wait before adding extra slots to the server. I really don't want to go through the whole too many slots error troubleshooting again, or have to reinstall teamspeak all together.

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