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  1. #1
    Join Date
    February 2011
    Posts
    3

    Server doesn't find License

    Hey guys,

    sorry for a beginner's Posting, but I've got a little problem.
    My Windows 2008 Server's TS-3 Installation doesn't accept the lincensefile.

    *** german part deleted ***
    *** This forum is english only! ***

    Code:
    2011-02-03 23:38:07.179000|INFO    |ServerLibPriv |   | Server Version: 3.0.0-beta30 [Build: 12998], Windows
    2011-02-03 23:38:07.180000|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2011-02-03 23:38:07.180000|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
    2011-02-03 23:38:07.181000|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2011-02-03 23:38:07.193000|INFO    |SQL           |   | pruning old database log entries where timestamp is older than 90 days
    2011-02-03 23:38:07.217000|WARNING |Accounting    |   | Unable to find valid license key, falling back to limited functionality
    2011-02-03 23:38:07.251000|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2011-02-03 23:38:07.356000|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
    2011-02-03 23:38:07.357000|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1, 
    2011-02-03 23:38:07.359000|INFO    |Query         |   | listening on 0.0.0.0:10011
    *** german part deleted ***
    *** This forum is english only! ***
    Attached Images Attached Images  
    Last edited by dante696; February 4th, 2011 at 08:03 AM.

  2. #2
    Join Date
    June 2008
    Posts
    18,028
    Does your license look like this example? Make a copy of yoir licensekey.dat and open this copy with an editor of your choice.

    Code:
    Company name : Maximilian Example
    address      : Examplestreet 34
    zipcode      : 21479
    city         : Exampletown
    country      : Germany
    phone        : +491742368796
    fax          : 
    sales contact: Maximilian Example (maximilian********.com)
    tech contact : Maximilian Example (maximilian********.com)
    
    type         : Nonprofit
    start date   : Wed Jan  6 00:00:00 2010
    end date     : Thu Jan  6 00:00:00 2011
    max. virtual servers: 10
    max. slots   : 512
    description  : TeamSpeak 3 Non-Profit License (http://www.teamspeak.com/)
    
    ==key==
    rGRHs<dawkrjwjwsfdsfwf/>dwdwfe3jj3ijdeqfwtw598f4g98wg84wq84q4q4t4jtjEFQAWFGswfCayfFFT$WDSGSHJTU&RUIASa>>/fwfqfwergdafawefjwhwuhuihwafajtthtrGRHs<dawkrjwjwsfdsfwf/>dwdwfe3jj3ijdeqfwtw598f4g98wg84wq84q4q4t4jtjEFQAWFGswfCayfFFT$WDSGSHJTU&RUIASa>>/fwfqfwergdafawefjwhwuhuihwafajttht

  3. #3
    Join Date
    February 2011
    Posts
    3
    not really,

    looks like this(deletetet last 3 lines):

    HTML Code:
    Q29tcGFueSBuYW1lIDogQW5keSBXYWxvbmthCmFkZHJlc3MgICAgICA6IEZyaWVkcmljaC1EZWZm
    bmVyIFN0ci4xCnppcGNvZGUgICAgICA6IDg2MTYzCmNpdHkgICAgICAgICA6IEF1Z3NidXJnCmNv
    dW50cnkgICAgICA6IEdlcm1hbnkKcGhvbmUgICAgICAgIDogKzQ5MTc2MjQzMjk5NjUKZmF4ICAg
    ICAgICAgIDogCnNhbGVzIGNvbnRhY3Q6IEFuZHkgV2Fsb25rYSAoY2hyaXN0aWFuQHdhbG9ua2Eu
    ZGUpCnRlY2ggY29udGFjdCA6IEFuZHkgV2Fsb25rYSAoY2hyaXN0aWFuQHdhbG9ua2EuZGUpCgp0
    eXBlICAgICAgICAgOiBOb25wcm9maXQKc3RhcnQgZGF0ZSAgIDogVGh1IEZlYiAgMyAwMDowMDow
    MCAyMDExCmVuZCBkYXRlICAgICA6IEZyaSBGZWIgIDMgMDA6MDA6MDAgMjAxMgptYXguIHZpcnR1
    YWwgc2VydmVyczogMTAKbWF4LiBzbG90cyAgIDogNTEyCmRlc2NyaXB0aW9uICA6IFRlYW1TcGVh
    ayAzIE5vbi1Qcm9maXQgTGljZW5zZQoKPT1rZXk9PQpWRk16VEdsalpXNXpaV2N3WlFJeEFKcmE0
    MDNMc2FvN1JGbnRsNUVCc2FBd1UwaVp1ZTFGQ2pzS3pFTjFMYTQ5Z2lPZWl5YlRxaDU2enFYeHNh
    NlgrZ0l3SndkMmNrc1lwT3JZRTUwZUV3N1RlWW5nSmpxam01czBiM2VuMXVYQUs4WWVtQUNHeEFj
    OUh4M3p6YXBrRHhiKzIxSDhtNEV4Q1JQNFhDSkRoUjJReVRPUC9iQVhFNko3ZGtNNVFxOFB5K2Rq

  4. #4
    Join Date
    June 2008
    Posts
    18,028
    Does not really loke like my example. Try to redownload your license file from here http://npl.tritoncia.com/ts3npl.php?page=resend Maybe you also try to change your emial program.

  5. #5
    Join Date
    February 2011
    Posts
    3
    didn't chage anything.
    license still looks like before.

    sould I mail it to you?
    We've tested several Mailingtools :-(

  6. #6
    Join Date
    June 2008
    Posts
    18,028
    Please download Notepad++ and open the license file with this editor.
    The license file has to look, like i posted it before.

    If it is still broken, you have to contact our Sales Team: [email protected]

  7. #7
    Join Date
    December 2009
    Location
    Germany
    Posts
    9
    I've got a similar problem. Though my licensekey.dat looks like the given example above it is still not accepted by the ts3 server software. Is there any way I can check what's wrong?

  8. #8
    Join Date
    May 2010
    Posts
    6,310
    I assume, you stopped the instance, added the licence file and restarted your teamspeak instance.

    Please contact the sales/licence team : last dante696's post.

  9. #9
    Join Date
    December 2009
    Location
    Germany
    Posts
    9
    Quote Originally Posted by florian_fr40 View Post
    I assume, you stopped the instance, added the licence file and restarted your teamspeak instance.

    Please contact the sales/licence team : last dante696's post.
    You assume right. I even requested the file again with the resend tool on the website, but it still didn't fix the issue.

  10. #10
    Join Date
    December 2009
    Location
    Germany
    Posts
    9
    I'm sorry for the double posting, but I wrote to the sales department and got told that there is nothing wrong with my license file. So now I'm at a point where I have a correct license file at the correct place but the server won't read it or refuses to accept it. I don't know.

    Does anyone have an idea how to trace that error?

  11. #11
    Join Date
    May 2010
    Posts
    6,310
    For test:

    In other folder, extract the server files and your license.
    Start this fresh server, do you get the same error ?
    (Are you also on windows system ?)

  12. #12
    Join Date
    February 2011
    Posts
    2

    Problem can't load licensekey.dat

    Hello.. i already register for the free license to have maxuser limit 512 and not 32..

    i put the email attachment ( licensekey.dat ) from Triton on ts3 directory and i pico ts3server.ini i put



    machine_id=
    default_voice_port=9987
    licensepath=licensekey.dat
    voice_ip=xxxxxxx
    filetransfer_port=30033
    filetransfer_ip=xxxxxx
    query_port=10011
    query_ip=xxxxxx
    query_ip_whitelist=query_ip_whitelist.txt
    query_ip_blacklist=query_ip_blacklist.txt
    dbplugin=ts3db_sqlite3
    dbpluginparameter=
    dbsqlpath=sql/
    dbsqlcreatepath=create_sqlite/
    dblogkeepdays=90
    logpath=logs
    logquerycommands=0
    dbclientkeepdays=30

    but when i run

    screen -S teamspeak ./ts3server_minimal_runscript.sh inifile=ts3server.ini


    but still had that:

    |WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality

    can anyone help me ?

  13. #13
    Join Date
    May 2010
    Posts
    6,310
    Hello

    Are you sure that the licence file have the same owner of the server folder.
    Can you post the result of "ls -al" command.

    Also, read this thread : http://forum.teamspeak.com/showthrea...t-find-License

    Don't forget the search function

  14. #14
    Join Date
    February 2011
    Posts
    2
    i use http://www.functions-online.com/base64_decode.html for decoding the license and i am ok now.. thanks :P

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