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  1. #31
    Join Date
    December 2009
    Location
    Spain
    Posts
    6
    Quote Originally Posted by SilentStorm View Post
    open the file in notepad and see the expiration date. I guess it expired since you didn't use it within the 30 days before the expiration date.
    Hi. If my "licensekey.dat" indicates that expires on September 10, and is being used in those days, that means it does not expire and automatically renews for be in use?

  2. #32
    Join Date
    August 2012
    Posts
    6
    This is the previous answer and also in the official FAQ : http://support.teamspeakusa.com/inde...xpiration-date

    Please read : http://support.teamspeakusa.com/inde...dex/10/english

  3. #33
    Join Date
    September 2013
    Posts
    20
    Im having a similar issue here, idl why its not seeing the License ID, and the key definitely isnt expired...


    start date : Tue Sep 10 00:00:00 2013
    end date : Mon Mar 10 00:00:00 2014


    getting this error

    2013-09-11 07:16:29.897908|ERROR |Accounting | | License ID: 0 expired
    2013-09-11 07:16:29.898129|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok

  4. #34
    Join Date
    October 2013
    Posts
    2

    NPL Error

    My TS3 server has been down for a few days now and the NPL is returning an error in the ts3 logs.

    Code:
    2013-10-09 18:51:15.549546|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.7.2 (2013-05-15 08:09:12)
    2013-10-09 18:51:15.549546|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2013-10-09 18:51:15.549546|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2013-10-09 18:51:15.550546|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2013-10-09 18:51:15.760558|ERROR |Accounting | | License ID: 0 expired
    2013-10-09 18:51:15.760558|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok
    2013-10-09 18:51:15.760558|CRITICAL|Time | | Assertion "m_instance != 0" failed at common\time\customtime.cpp:115;

  5. #35
    Join Date
    June 2008
    Posts
    18,513
    What is the problem here?
    2013-10-09 18:51:15.760558|ERROR |Accounting | | License ID: 0 expired

    Your license is not active anymore. That's no error.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  6. #36
    Join Date
    October 2013
    Posts
    2
    Well I was told that the NPL automatically renews itself, do I have to apply for a new one everytime it expires?

  7. #37
    Join Date
    February 2012
    Location
    Germany
    Posts
    577
    The server renews the license automatically indeed, but your server must be online at this time. If your server is down when the license expires, the license expires ultimately without grace period. The server seems to start looking for a new license 3 days in advance, but the window is very small. If I look into the log archives of my server:

    2012-02-23 21:41:24.743523|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.1 (2011-11-17 07:34:30)
    2012-02-23 21:41:24.747127|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2012-02-23 21:41:24.747540|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2012-02-23 21:41:24.749581|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2012-02-23 21:41:26.022610|INFO |Accounting | | Licensing Information
    2012-02-23 21:41:26.022813|INFO |Accounting | | type : Non-profit
    2012-02-23 21:41:26.023116|INFO |Accounting | | starting date : Mon Dec 19 00:00:00 2011
    2012-02-23 21:41:26.023248|INFO |Accounting | | ending date : Sun Dec 23 00:00:00 2012
    2012-02-23 21:41:26.023358|INFO |Accounting | | max virtualservers: 10
    2012-02-23 21:41:26.023455|INFO |Accounting | | max slots : 512
    [...]
    2012-12-20 23:53:53.671358|INFO | | | License expired, but there is a new one available.. retrieving
    2012-12-20 23:53:53.810302|INFO |Accounting | | Your license was updated by the licensing server
    2012-12-20 23:53:53.915651|INFO |Accounting | | Licensing Information
    2012-12-20 23:53:53.915696|INFO |Accounting | | type : Non-profit
    2012-12-20 23:53:53.915743|INFO |Accounting | | starting date : Thu Dec 20 00:00:00 2012
    2012-12-20 23:53:53.915778|INFO |Accounting | | ending date : Sun Jun 23 00:00:00 2013
    2012-12-20 23:53:53.915802|INFO |Accounting | | max virtualservers: 10
    2012-12-20 23:53:53.915824|INFO |Accounting | | max slots : 512
    [...]
    2013-06-20 23:19:53.276338|INFO | | | License expired, but there is a new one available.. retrieving
    2013-06-20 23:19:54.071070|INFO |Accounting | | Your license was updated by the licensing server
    2013-06-20 23:19:54.184947|INFO |Accounting | | Licensing Information
    2013-06-20 23:19:54.400186|INFO |Accounting | | type : Non-profit
    2013-06-20 23:19:54.400253|INFO |Accounting | | starting date : Thu Jun 20 00:00:00 2013
    2013-06-20 23:19:54.400269|INFO |Accounting | | ending date : Mon Dec 23 00:00:00 2013
    2013-06-20 23:19:54.400282|INFO |Accounting | | max virtualservers: 10
    2013-06-20 23:19:54.759624|INFO |Accounting | | max slots : 512

  8. #38
    Join Date
    June 2008
    Posts
    18,513
    We can deactivate that a license does not renew if there is a reason.
    But only our sales team can tell you the reasons.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  9. #39
    Join Date
    September 2010
    Location
    france
    Posts
    5

    Error Startup server /NPL out of date

    Hello Dear,

    I Use a Teamspeak server on linux server with non commercial licence since lot of years

    type : Nonprofit
    start date : Tue Feb 12 00:00:00 2010
    end date : Sat Aug 17 00:00:00 2013
    max. virtual servers: 10
    max. slots : 512
    description : TeamSpeak 3 Non-Profit License

    currently my teamspeak server doesn't want startup. I have the message bellow

    2013-10-20 15:47:13.777504|ERROR |Accounting | | License ID: 0 expired
    2013-10-20 15:47:13.777727|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok
    2013-10-20 15:47:13.777848|CRITICAL|Time | | Assertion "m_instance != __null" failed at common/time/customtime.cpp:115;


    My non profit licence is out of date, I have read something about non profit licence. the condition for obtention a non profit licence are harder. (domain name web sie ect). for my side I cannot make a web site I just use TS3 for my friend arrount 5-10 people).

    I think that is not possible to renew my old licence, but it's possible to start my server without licence or not ?

    I have read something about this problem, and I make it (new config in fstab). But without success


    As long as you don't have a license key embededded we make sure you only run exactly one instance of the TS3 server free unregistered version. We use shared memory to facilitate the communication to detect other running instances, which requires tmpfs to be mounted at /dev/shm. If you (for whatever reason) do not have this mounted, the above error will occur.

    To fix this problem, the following commands or file edits need to be done as root user (or using something like sudo). This is a temporary fix until your next reboot.

    mount -t tmpfs tmpfs /dev/shm

    Now, to make sure this mount is done automatically upon reboot edit the file /etc/fstab and add the line:

    tmpfs /dev/shm tmpfs defaults 0 0

    I have read this post about this topic to
    http://forum.teamspeak.com/showthrea...u-11-10-64-bit

    and in particlarity this line
    If anyone else come here and the /dev/shm trick doesn't work and you got a strict firewall, make sure you have allowed teamspeak to talk to 80.190.145.215 on tcp port 2008

    i have open the port TCP 2008 in my iptables, but same result my Teamspeak server cannot start

    I hou have suggest, thanks in advance


    sorry for my English , I don"t speak fluency , I prefere French
    Last edited by dante696; February 24th, 2014 at 02:52 PM. Reason: merged

  10. #40
    Join Date
    February 2014
    Posts
    1

    NPO Licens Date&Data not ok.

    Hello, I have re-installed after a long time me a teamspeak3 on my v-server. I then copied my old license.dat with it. but it shows me again and again that the date is not ok. it is possible the data in the change licensekey.dat or to modify?

    2014-02-24 14:22:07.422666|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.10.3 (2014-01-01 16:28:39)
    2014-02-24 14:22:07.422736|INFO |ServerLibPriv | | SystemInformation: Linux 2.6.32-042stab068.8 #1 SMP Fri Dec 7 17:06:14 MSK 2012 i686 Binary: 32bit
    2014-02-24 14:22:07.422754|INFO |ServerLibPriv | | Using hardware aes
    2014-02-24 14:22:07.423308|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-02-24 14:22:07.423333|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2014-02-24 14:22:07.423494|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2014-02-24 14:22:07.568010|INFO |Accounting | | Your license was updated by the licensing server
    2014-02-24 14:22:07.577692|ERROR |Accounting | | License ID: 231798 expired
    2014-02-24 14:22:07.577744|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok
    Last edited by dante696; February 24th, 2014 at 02:50 PM. Reason: merged

  11. #41
    Join Date
    June 2008
    Posts
    18,513
    Quote Originally Posted by Chris View Post
    Q: My NPL expired, what now?
    A: If the NPL expired it can no longer be used and you will have to request a new one.
    http://forum.teamspeak.com/showthrea...-THIS-FIRST%29
    Please try the search function first.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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