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  1. #1
    Join Date
    April 2011
    Posts
    6

    Solved Licensekey expired

    Hi,
    I have a problem with the licensekey.dat file. I copy the file to the teamspeak directory, the server and start it again anschliesend stope, but the server remains offline and start NICT. As soon as I licensekey.dat the file to delete the folder, restart the TeamSpeak. Can you help please?

    LogFile:

    2011-04-29 06:05:43.488095|INFO |ServerLibPriv | | Server Version: 3.0.0-beta30 [Build: 12998], Linux
    2011-04-29 06:05:43.488268|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2011-04-29 06:05:43.488293|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2011-04-29 06:05:43.488492|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2011-04-29 06:05:43.515134|INFO |SQL | | pruning old database log entries where timestamp is older than 90 days
    2011-04-29 06:05:43.629786|ERROR |Accounting | | License ID: 0 expired
    2011-04-29 06:05:43.629828|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok


    german part deleted
    Last edited by dante696; May 5th, 2011 at 10:14 AM.

  2. #2
    Join Date
    January 2010
    Location
    Catalunya
    Posts
    2,350
    Quote Originally Posted by alboo View Post
    2011-04-29 06:05:43.629786|ERROR |Accounting | | License ID: 0 expired
    Maybe you need a new license

  3. #3
    Join Date
    April 2011
    Posts
    6
    Hmmm...
    I have already requested a new license, but that takes too long until I get a reply -.-'

  4. #4
    Join Date
    May 2010
    Posts
    6,310
    You don't need to request a new license.

    Just contact the license support [email protected] to renew your license.
    Last edited by florian_fr40; October 22nd, 2011 at 10:27 AM.

  5. #5
    Join Date
    August 2007
    Location
    Brasil
    Posts
    51

    "license expired, shutting down!"

    Hello,

    i have a NON-PROFIT license to TeamSpeak 3.
    My server log says:
    "2011-10-13 11:25:33.892067|INFO |ServerLibPriv | | Server Version: 3.0.0 [Build: 14957], Linux
    2011-10-13 11:25:33.906677|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2011-10-13 11:25:33.907528|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2011-10-13 11:25:33.917411|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2011-10-13 11:25:34.337306|INFO |SQL | | pruning old database log entries where timestamp is older than 90 days
    2011-10-13 11:25:35.354320|INFO |Accounting | | Licensing Information
    2011-10-13 11:25:35.354381|INFO |Accounting | | type : Non-profit
    2011-10-13 11:25:35.354454|INFO |Accounting | | starting date : Tue Aug 2 00:00:00 2011
    2011-10-13 11:25:35.354488|INFO |Accounting | | ending date : Thu Aug 2 00:00:00 2012
    2011-10-13 11:25:35.354520|INFO |Accounting | | max virtualservers: 10
    2011-10-13 11:25:35.354550|INFO |Accounting | | max slots : 512"

    And...

    "2011-10-16 08:08:48.278520|ERROR |Accounting | | license expired, shutting down!
    2011-10-16 08:08:48.278608|ERROR |Accounting | | license expired, shutting down!
    2011-10-16 08:08:48.278645|ERROR |Accounting | | license expired, shutting down!
    2011-10-16 08:08:48.746560|INFO |VirtualServer | 1| stopped
    2011-10-16 08:08:49.052928|INFO |VirtualServer | 2| stopped
    2011-10-16 08:08:49.155198|INFO |VirtualServer | 4| stopped"

    Can anyone help me?

    *** Thread Merged ***
    Last edited by florian_fr40; October 22nd, 2011 at 10:30 AM.

  6. #6
    Join Date
    June 2008
    Posts
    18,119
    We can't help or renew this license.
    Please contact [email protected] for that problem.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  7. #7
    Join Date
    October 2010
    Location
    Germany
    Posts
    11

    Problem with Licensekey

    Hy,
    iīve got a Issue with my Licensekey. When i put my Licensekey.dat into my TS3 Server, the Server donīt work.
    I think my License is expired.

    Can someone help me?

    EDIT: Yep, my Licensekey is expired, where can i get a new one?

    Illiminator31

    *** Thread Merged ***
    Last edited by florian_fr40; October 22nd, 2011 at 10:29 AM.

  8. #8
    Join Date
    October 2011
    Posts
    3

    Cant connect to my Server [External]

    Hy Guys,

    I can't connect to my Server (External) with my Rootserver i can connect with 127.0.0.1

    i host for Months a Teamspeak 3 Server.

    A few Days before had i a Problem. Nobody can Connect to my Servers.

    See Log from 10.15:

    Code:
    2011-09-22 17:07:11.415643|INFO    |ServerLibPriv |   | Server Version: 3.0.0-rc1 [Build: 14468], Windows
    2011-09-22 17:07:11.460643|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2011-09-22 17:07:11.461643|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
    2011-09-22 17:07:11.556643|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2011-09-22 17:07:13.062643|INFO    |SQL           |   | pruning old database log entries where timestamp is older than 90 days
    2011-09-22 17:07:13.475643|INFO    |Accounting    |   | Licensing Information
    2011-09-22 17:07:13.476643|INFO    |Accounting    |   | type              : Non-profit
    2011-09-22 17:07:13.476643|INFO    |Accounting    |   | starting date     : Wed Feb 16 00:00:00 2011
    2011-09-22 17:07:13.476643|INFO    |Accounting    |   | ending date       : Thu Feb 16 00:00:00 2012
    2011-09-22 17:07:13.476643|INFO    |Accounting    |   | max virtualservers: 10
    2011-09-22 17:07:13.476643|INFO    |Accounting    |   | max slots         : 512
    2011-09-22 17:07:13.602643|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2011-09-22 17:07:14.079643|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
    2011-09-22 17:07:14.249643|INFO    |VirtualServer |  2| listening on 0.0.0.0:9992
    2011-09-22 17:07:14.276643|DEBUG   |DatabaseQuery |   | lock-counter: 1
    2011-09-22 17:07:14.432643|INFO    |VirtualServer |  3| listening on 0.0.0.0:9991
    2011-09-22 17:07:14.434643|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1, 
    2011-09-22 17:07:14.435643|INFO    |Query         |   | listening on 0.0.0.0:10011
    ...
    ...
    ...
    2011-10-14 21:51:15.070311|ERROR   |Accounting    |   | license expired, shutting down!
    2011-10-14 21:51:15.071311|ERROR   |Accounting    |   | license expired, shutting down!
    2011-10-14 21:51:15.071311|ERROR   |Accounting    |   | license expired, shutting down!
    2011-10-14 21:51:15.273331|INFO    |VirtualServer |  1| stopped
    2011-10-14 21:51:15.474352|INFO    |VirtualServer |  2| stopped
    2011-10-14 21:51:15.674372|INFO    |VirtualServer |  3| stopped
    With new Licence everything worked again. And now is my Problem back -.- .

    See Log from 10.24: <-- without Licence expired ..

    Code:
    2011-10-24 09:45:36.507757|INFO    |ServerLibPriv |   | Server Version: 3.0.0-rc1 [Build: 14468], Windows
    2011-10-24 09:45:36.507757|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2011-10-24 09:45:36.507757|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
    2011-10-24 09:45:36.507757|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2011-10-24 09:45:36.585758|INFO    |SQL           |   | pruning old database log entries where timestamp is older than 90 days
    2011-10-24 09:45:36.819763|INFO    |Accounting    |   | Licensing Information
    2011-10-24 09:45:36.819763|INFO    |Accounting    |   | type              : Non-profit
    2011-10-24 09:45:36.819763|INFO    |Accounting    |   | starting date     : Fri Oct 14 00:00:00 2011
    2011-10-24 09:45:36.819763|INFO    |Accounting    |   | ending date       : Sun Oct 14 00:00:00 2012
    2011-10-24 09:45:36.819763|INFO    |Accounting    |   | max virtualservers: 10
    2011-10-24 09:45:36.819763|INFO    |Accounting    |   | max slots         : 512
    2011-10-24 09:45:36.882164|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2011-10-24 09:45:37.006967|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
    2011-10-24 09:45:37.084968|INFO    |VirtualServer |  2| listening on 0.0.0.0:9992
    2011-10-24 09:45:37.178570|INFO    |VirtualServer |  3| listening on 0.0.0.0:9991
    2011-10-24 09:45:37.178570|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1, 
    2011-10-24 09:45:37.178570|INFO    |Query         |   | listening on 0.0.0.0:10011
    2011-10-24 09:45:40.626236|INFO    |GetWanIP      |   | WAN ip: 188.138.100.7
    2011-10-24 14:04:25.547268|INFO    |GetWanIP      |   | WAN ip: 188.138.100.7
    2011-10-24 14:04:46.172330|INFO    |VirtualServer |  1| stopped
    2011-10-24 14:04:46.272340|INFO    |VirtualServer |  2| stopped
    2011-10-24 14:04:46.372350|INFO    |VirtualServer |  3| stopped
    what can i do ?
    Last edited by dante696; October 25th, 2011 at 07:57 AM. Reason: Thread has been merged

  9. #9
    Join Date
    October 2011
    Posts
    3
    Nice my Teamspeak working 6 Hours. And now is my IP bann from you ???


    Can you please help mee ?

    greets 91ervans

    *** German part deleted ***
    *** This forum is english only ***
    Last edited by florian_fr40; November 2nd, 2011 at 08:49 AM.

  10. #10
    Join Date
    May 2010
    Posts
    6,310
    Hello

    We can't help you here.
    Please contact [email protected] for that problem.

  11. #11
    Join Date
    October 2011
    Posts
    3
    I've already turned over to them.

    They said I should write here in the forum.

    Here is an Exerpt:

    Hello,

    It appears that you are having technical difficulties.

    Since do not have a commercial license (Single Server Use (SSU) Annual Activation (AAL) or ATHP license), then FREE technical support is ONLY available via our forums which you can find at http://forum.teamspeak.com or our FAQ at http://www.teamspeak.com/index.php?page=faq. You may also want to visit our Tutorials http://www.teamspeak.com/?page=tutorials.

    Just in case your license key is attached.

    Thank you.
    and now?

    greets 91ervans

  12. #12
    Join Date
    June 2008
    Posts
    18,119
    Sure this forum is for technical support, but we can't help to renew your license.
    What is your ticket Id (i guess you wrote it like a technical question, that your server does not accept your license or simular)
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  13. #13
    Join Date
    October 2010
    Location
    Belgium
    Posts
    15

    Error: invalid Licence date

    Hi,

    After a little problem (blacklisted servers) on my dedicated server, and after corrected that with Teamspeak USA Piracy, I've a big problem: my servers won't start. Here is the error of all servers:

    2012-04-12 19:03:46.944002|ERROR |Accounting | | License ID: 0 expired
    2012-04-12 19:03:46.944072|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok
    I haven't changed anything when the servers are black-listed, and they worked fine. Now, after restarting the servers (I shuted-down these when black-listed), I've this error.

    Any help ?

    Faithfully,

  14. #14
    Join Date
    January 2010
    Location
    Germany
    Posts
    2,029
    The Log clearly states your License has expired.

    *** Thread Merged ***
    Last edited by florian_fr40; April 13th, 2012 at 08:05 AM.

  15. #15
    Join Date
    July 2012
    Posts
    2

    NPL was expired ?!

    hello

    I am new here. I am hosting for my clan a TS3 Server and for some friends another 1 (WITHOUT getting money from them).
    I am doing this since more then 1 year. Some days ago I could start the server.exe but no server was running. While i was searching in the logfiles to get an answer for this I found this:
    Code:
    2012-07-03 12:33:36.046624|ERROR   |Accounting    |   | License ID: 13056 expired
    2012-07-03 12:33:36.046624|ERROR   |ServerLibPriv |   | Server() error while starting servermanager, error: license date not ok
    I tried to get in contact with the support to get a new NPL and discribed my problem. But they did not react. I did not recieve an answer from them....
    1 day later the TS3-Servers were online and reachable again but i donīt know why?!
    The Logfile now says:
    Code:
    2012-07-06 04:20:00.675794|INFO    |Accounting    |   | Licensing Information
    2012-07-06 04:20:00.675794|INFO    |Accounting    |   | type              : Non-profit
    2012-07-06 04:20:00.675794|INFO    |Accounting    |   | starting date     : Tue Jul 03 00:00:00 2012
    2012-07-06 04:20:00.675794|INFO    |Accounting    |   | ending date       : Thu Jan 03 00:00:00 2013
    Since when is there a timelimit for NPL? and what can i do that my NPL will not expire again?

    I hope to get useful answeres here and please forgive my bad english (not my best language).

    Kind regards,
    Mauser


    Edit: I think I found the solution. It seems i used a wrong support_email_adress.
    I will try to get in contact with the german support by using this email: [email protected]
    Last edited by Mauser; July 6th, 2012 at 07:44 AM. Reason: solution in another topic?!

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