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  1. #1
    Join Date
    April 2011
    Location
    Germany
    Posts
    1,266

    Solved Banner Gfx does not display

    Hi there,

    I've tried my best with the search function but did not succeed. So I started this new thread if there is a thread solving my problem I would be grateful for a link and would in this case beg your pardon for opening this one.

    I've entered a vaild URL in the field "Banner Gfx URL" of the virtual server, the value is "http://www.wächterderweisheit.de/forum/styles/abrasive/theme/images/bg_header.png" (it's a RFC 349 domain name), Gfx Interval is 60. Opening with a browser the images is displayed properly. Even switching to other images (smaller) does not work.

    Am I missing something? Why does the banner gfx not display?

    Thanks in advance,
    Barungar
    Last edited by Barungar; October 16th, 2011 at 04:58 PM.

  2. #2
    Join Date
    January 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    2,698
    Hello.

    I've tried the URL in my server and in the client's log I've found:
    17/10/2011 10:29:31 Info No banner, refusing to display

    Server: 3.0.0 [Build: 14957] Windows
    Client: 3.0.1 [Build: 15001] Windows

    From a html page, using <img src=" ... " > i see the image in IE...

    ???
    ---
    19:39
    Well, it seems there is "something" in the image. In Firefox and Chrome it appears as "size: unknown". I've downloaded it and putted in my web, then filled the "Banner Gfx URL" and everything has been ok, the banner has appeared in the client.

    I would recommend trying with a normal JPG image, for exemple:
    http://www.teamspeak.com/media_repos...r01_468x60.jpg

    download it and
    then upload it to
    http://www.wächterderweisheit.de/for.../theme/images/

    then indicate the address in the "Banner Gfx URL"
    and
    if fails --> something happens with the webserver and the images --> try putting the image in another webserver
    if works --> something fails in the png itself -->

    Good luck.
    Last edited by PotaBlava; October 17th, 2011 at 08:03 PM. Reason: Give more information

  3. #3
    Join Date
    June 2008
    Posts
    18,513
    The problem is the Umlaut "ä" in his website. This domain isn't clickable in client chat.

    I will make an ticket for that.
    Internal Ticket ID TS-751
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  4. #4
    Join Date
    June 2008
    Posts
    18,513
    Update
    I have some good news for you.

    There is no problem with umlauts in the server banner.
    But it seems, that your png file is an invalid format.

    I can't reproduce it, but i opened and saved your banner with irfanview and can use it now as a banner and in channel description.
    Attached Files Attached Files
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  5. #5
    Join Date
    April 2011
    Location
    Germany
    Posts
    1,266
    Thank you for your help!

  6. #6
    Join Date
    June 2008
    Posts
    18,513
    Client 3.0.2 will fix domains with umlauts and other allowed character in a domain name
    http://موقع.وزارة-الاتصالات.مصر/ as an example
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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  1. Banner Gfx does not display
    By Barungar in forum Server Support
    Replies: 2
    Last Post: October 18th, 2011, 12:07 PM

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