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  1. #1
    Join Date
    January 2012
    Posts
    1

    Cool [Solution] Unable to find valid license key

    Problem:
    Unable to find valid license key, falling back to limited functionality
    Causes:
    1) Your licensekey.dat isn't in the same folder as your server exe.
    Fix: Place your licensekey.dat in the same folder as your server executable...

    2) Your licensekey.dat is actually named licensekey.dat.txt
    Fix: Make sure you have "Hide extensions for known file types" unchecked. For windows 7 press Organized -> Folder Options -> View Tab -> Scroll down and uncheck "Hide extensions for known file types" -> Apply and OK. Make sure your licensekey.dat is named licensekey.dat NOT licensekey.dat.txt.

    3) Your webmail screwed things up. (The thing that had me)
    Apple's mail is known to screw things up. However I was using roundcube webmail. The issue was I was getting the data in a big mess of mixed characters and numbers. Use the following link: CLICK ME and put your licensekey in the $data text box. Press run and it should display the info within the the licensekey. Copy the block of text after key: should be mixed characters and numbers but WAY less than what you originally had. Put that in a file called licensekey.dat in your root folder. (The location of your server exe).

    FAQ:
    Q: How can I tell if my key really worked?
    A: Open your logs folder. If your server started successfully it should contain multiple log files. If you are using the default settings there should be 2 made each time you start. If you are confused delete them all and restart the server then the very first log will be for the instance server. It should display your license info. If not try the above solutions.

    Keep in mind I used Windows Server 2008 and Roundcube webmail for this.

  2. #2
    Join Date
    January 2012
    Location
    FL
    Posts
    8
    Im Still Having Issues i did the decode and every thing but its still popping the error cannot find valid key any other fixes?

  3. #3
    Join Date
    May 2010
    Posts
    6,310
    If you open your license file, do you see your information and Key or just a key ?
    What is your OS ?
    The license is on the server folder ?

    This server was started before ?
    If yes sometime, you have to wait about ~ 2 hours

  4. #4
    Join Date
    January 2012
    Location
    FL
    Posts
    8
    same as persons above Server 2008 r2 64 bit edition and key has in what i copied from my email because the attached file came into my email as plaintext so by default i copied that info that was encloseed by ==key== bunch of letters here == and is a npl tried to decode but that didnt work either yes its in root of server folder same place as the server .exe file

  5. #5
    Join Date
    May 2010
    Posts
    6,310
    And :

    What is your OS ?
    The license is on the server folder ?

    This server was started before ?
    If yes sometime, you have to wait about ~ 2 hours

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