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  1. #1
    Join Date
    January 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    2,698

    Windows client crashdump reports guided from origen

    Hello.

    Now, in a windows client 3.0.6, when a crash occurs appears a window with this text:

    The TeamSpeak 3 client has crashed. There is a debug file that the developers
    can use to help fix the problem. Please upload the file to the Teamspeak Forums.


    Now, also, it's possible to get it translated,
    http://forum.teamspeak.com/attachmen...8&d=1336585015

    The suggestion goes to offer more information in this window, something as:

    The TeamSpeak 3 client has crashed. There is a debug file that the developers can use to help fix the problem.

    Please upload your TeamSpeak 3 Client crashdumps and the 5 last lines from your client log to this thread and give us a brief description of what you've done before the client crashed.

    Upload it as a .zip container to Forum --> Bug Reports --> Sticky: (Windows) Client Crashdump Collection

    (the best would be offering a link:
    Upload it as a .zip container to this thread
    )
    You can find the crashdump here:
    (here goes the address that windows offers with the dmp file and that people uses to copy in his post)


    Greetings.

  2. #2
    Join Date
    December 2009
    Location
    Taiwan
    Posts
    313
    I'd even just push it a step further, and build an automated log uploader, all the user have to do is just drop down their e-mail and the cause of the bug/crash, and hit submit. then the client will automatically grab all the log files and send it automatically.

  3. #3
    Join Date
    January 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    2,698
    I bump this suggestion: To give more information about how and where to upload the dmp file in the forum.

    Some users are "lost in the forum":
    a) http://forum.teamspeak.com/showthrea...134#post328134
    b) http://forum.teamspeak.com/showthrea...130#post328130

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