Forum

Results 1 to 7 of 7
  1. #1
    Join Date
    July 2012
    Posts
    3

    Non-Profit License (NPL) didn't renew

    So in the FAQ it says:
    I noticed my NPL is set to expire in one year. What happens when my NPL reaches this expiration date?
    If your virtual server(s) are active within 30 days prior to the expiration date, the NPL will automatically renew itself for another year. However, if your virtual server(s) are inactive then your NPL will permanently expire.
    My license:
    start date : Sun Jul 3 00:00:00 2011
    end date : Tue Jul 3 00:00:00 2012

    The NPL didn't automatically renew itself for another year, despite the fact that my server is up 24/7. I requested the licensekey.dat again and I got sent the same one that already expired.

    What do I do now?

  2. #2
    Join Date
    July 2006
    Posts
    1,600
    I could imagine that the license has internally alread been renewed but the changes haven't been written to the licensekey.dat yet.

  3. #3
    Join Date
    July 2012
    Posts
    3
    Quote Originally Posted by maxi1990 View Post
    I could imagine that the license has internally alread been renewed but the changes haven't been written to the licensekey.dat yet.
    So what do I do?

  4. #4
    Join Date
    July 2006
    Posts
    1,600
    If my assumption is correct then you have nothing to do because the accounting management already knows that your license renewed.
    When you restart the teamspeak3 server the next time - say for updating reasons - these comments might update automatically and you will be fine.

  5. #5
    Join Date
    June 2008
    Posts
    18,151
    Ferenus > I guess the license will renew today, but maybe you needto contact our sales team [email protected] and try give them as much informations as you can.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  6. #6
    Join Date
    July 2012
    Posts
    3
    Quote Originally Posted by maxi1990 View Post
    If my assumption is correct then you have nothing to do because the accounting management already knows that your license renewed.
    When you restart the teamspeak3 server the next time - say for updating reasons - these comments might update automatically and you will be fine.
    I restarted tons of times.

    2012-07-03 17:57:01.523917|ERROR |Accounting | | License ID: 21 expired
    2012-07-03 17:57:01.523981|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok

  7. #7
    Join Date
    June 2008
    Posts
    18,151
    so the license has expiered already. Please read my post above and contact our sales team.

    We can't do anything from here.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Is Non-Profit License auto renew ?
    By MenToSCK in forum Off Topic
    Replies: 2
    Last Post: April 29th, 2014, 09:03 PM
  2. NPL License didn't came in attachment..
    By skillzmania in forum Server Support
    Replies: 4
    Last Post: April 12th, 2013, 03:54 PM
  3. Nonprofit license doesn't renew?
    By Zarza in forum Client Support
    Replies: 3
    Last Post: January 13th, 2013, 01:14 PM
  4. Non-profit license issue : invalid license
    By Yagga in forum General Questions
    Replies: 1
    Last Post: December 27th, 2012, 02:05 PM
  5. none profit license (what is profit) ?
    By FROZENDK in forum General Questions
    Replies: 1
    Last Post: October 15th, 2012, 07:40 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •