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  1. #1
    Join Date
    September 2012
    Posts
    8

    TS3ANetwork::Send failed error: 1

    Hi,

    I have following ports open: 2008, 30033, 9987, 10011 (my webhoster did it)

    From Putty when i try to ping accounting.teamspeak.com I get this error: ping: icmp open socket: Operation not permitted

    Every 60 minutes (exactly) my server shuts down, I solved this with a cron job which runs every minute, so I get the server back online quickly, but this isn't the way for me as I'm a perfectionist.

    The server log:

    Code:
    2012-09-25 18:11:01.517026|INFO    |ServerLibPriv |   | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2012-09-25 18:11:01.517468|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2012-09-25 18:11:01.517508|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
    2012-09-25 18:11:01.517839|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2012-09-25 18:11:01.768249|INFO    |Accounting    |   | Licensing Information
    2012-09-25 18:11:01.768319|INFO    |Accounting    |   | type              : Non-profit
    2012-09-25 18:11:01.768384|INFO    |Accounting    |   | starting date     : Mon Sep 24 00:00:00 2012
    2012-09-25 18:11:01.768410|INFO    |Accounting    |   | ending date       : Sun Mar 24 00:00:00 2013
    2012-09-25 18:11:01.768433|INFO    |Accounting    |   | max virtualservers: 10
    2012-09-25 18:11:01.768453|INFO    |Accounting    |   | max slots         : 512
    2012-09-25 18:11:01.786004|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2012-09-25 18:11:01.833889|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1, 
    2012-09-25 18:11:01.834384|INFO    |Query         |   | listening on 0.0.0.0:10011
    2012-09-25 18:16:01.888391|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:16:01.888458|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:16:03.091917|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:16:03.091991|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:16:05.007245|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:16:05.007333|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:26:01.983369|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:26:01.983442|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:26:03.086974|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:26:03.087061|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:26:05.094185|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:26:05.094273|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:36:02.045036|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:36:02.045133|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:36:04.048268|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:36:04.048359|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:36:06.055547|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:36:06.055618|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:37:14.588813|ERROR   |DatabaseQuery |   | db_exec() update clients set client_login_name='serveradmin', client_login_passw error: column client_login_name is not unique
    2012-09-25 18:38:14.913690|ERROR   |DatabaseQuery |   | db_exec() update clients set client_login_name='serveradmin', client_login_passw error: column client_login_name is not unique
    2012-09-25 18:46:02.086633|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:46:02.086746|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:46:04.097898|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:46:04.097991|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:46:06.005159|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:46:06.005234|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:56:02.138954|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:56:02.139072|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:56:04.046243|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:56:04.046334|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:56:06.049502|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 18:56:06.049624|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 19:06:02.120406|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 19:06:02.120496|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 19:06:04.047679|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 19:06:04.047766|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 19:06:06.078948|ERROR   |              |   | TS3ANetwork::Send failed error: 1
    2012-09-25 19:06:06.079062|ERROR   |              |   | TS3ANetwork::Send failed error: 1

    When i try to do a simple server query "serverlist" I get this error:
    error id=2568 msg=insufficient\sclient\spermissions failed_permid=4356

    Can someone please help me fix my server so it doesn't shut down every 60 minutes? Thank you.

  2. #2
    Join Date
    October 2010
    Location
    Warsaw / Poland
    Posts
    296
    You should better ask your hoster why you can't ping and reach accounting.teamspeak.com because this is a problem.

  3. #3
    Join Date
    May 2006
    Location
    Europe/Czech Rep.
    Posts
    1,616
    Quote Originally Posted by Barut View Post
    .... (my webhoster did it)
    ....
    Every 60 minutes (exactly) my server shuts down
    ...
    Can someone please help me fix my server so it doesn't shut down every 60 minutes? Thank you.
    Yes, assuming your mention is correct and it is indeed webhost get a VPS. or ask someone with better teamspeak knowledge for virtualserver... or get a VPS and get someone who can assist.
    I believe it is security measurement they do in order to keep it "secure". And the other detail is that you are not supposed to run services on "webpressentation only hosting".
    You could also ask provider/hoster for some VPS plan of tiny size. Or look for some other provider with very small VPS plan.

    Quote Originally Posted by ARCHI View Post
    You should better ask your hoster why you can't ping and reach accounting.teamspeak.com because this is a problem.
    as for why .... more above :-)
    The prize is suited for the specific usage. And some hosters with small "webhost" plans might not like if your site has too many visits or too big traffic for the price they offer it with. Which could happen with teamspeak at some point.

  4. #4
    Join Date
    September 2012
    Posts
    8
    I forgot to mention that I am on a VPS with 768MB RAM and 600GB bandwidth.

    Thank you for narrowing down the problem to the pinging of accounting.teamspeak.com, I will ask my hoster why I can't reach it from the shell.

  5. #5
    Join Date
    September 2012
    Posts
    6,079
    In addition to that you have errors in your database:
    Code:
    2012-09-25 18:37:14.588813|ERROR   |DatabaseQuery |   | db_exec() update clients set client_login_name='serveradmin', client_login_passw error: column client_login_name is not unique
    2012-09-25 18:38:14.913690|ERROR   |DatabaseQuery |   | db_exec() update clients set client_login_name='serveradmin', client_login_passw error: column client_login_name is not unique
    which would suggest that someone might have tampered with your database.

    In order to do a serverlist command by default you need to be logged in. So you will have to use the following command:
    Code:
    login serveradmin [password as given on very first launch of the server]
    However that might be a problem/not work due to the database error above^^

    You either need to try and manually fix the duplicate entry or start from scratch with an empty database.

  6. #6
    Join Date
    September 2012
    Posts
    8
    Hi I fixed everything, the fix was found on other forum topic:

    - OUTPUT rules => open port 2008 tcp, destination : accounting.teamspeak.com and open port 2010 udp destination : weblist.teamspeak.com
    - INPUT rules => open port 2008 tcp and open port 2010 udp.

    However I still have a problem, my server crashes around 60-62 minutes of being turned on, and when I look at the logs no errors. What could be causing this?

  7. #7
    Join Date
    October 2010
    Location
    Warsaw / Poland
    Posts
    296
    There must be something in error logs if your TS3 Server instance stops running aka "crashes" so post that.

  8. #8
    Join Date
    September 2012
    Posts
    8
    Code:
    2012-09-28 13:26:01.391181|INFO    |ServerLibPriv |   | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2012-09-28 13:26:01.391618|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2012-09-28 13:26:01.391658|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
    2012-09-28 13:26:01.391978|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2012-09-28 13:26:01.643105|INFO    |Accounting    |   | Licensing Information
    2012-09-28 13:26:01.643180|INFO    |Accounting    |   | type              : Non-profit
    2012-09-28 13:26:01.643245|INFO    |Accounting    |   | starting date     : Mon Sep 24 00:00:00 2012
    2012-09-28 13:26:01.643270|INFO    |Accounting    |   | ending date       : Sun Mar 24 00:00:00 2013
    2012-09-28 13:26:01.643292|INFO    |Accounting    |   | max virtualservers: 10
    2012-09-28 13:26:01.643313|INFO    |Accounting    |   | max slots         : 512
    2012-09-28 13:26:01.660972|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2012-09-28 13:26:01.719846|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1, 
    2012-09-28 13:26:01.720376|INFO    |Query         |   | listening on 0.0.0.0:10011

  9. #9
    Join Date
    October 2010
    Location
    Warsaw / Poland
    Posts
    296
    If this is the latest log then everything should be fine. I guess that you have working instance on your machine.

    Provide also _1.log then.

  10. #10
    Join Date
    September 2012
    Posts
    8
    Code:
    2012-09-28 19:45:01.718863|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
    All the logs look the same, no error at all. I'm thinking that it might be the VPS server killing the process every hour....

  11. #11
    Join Date
    October 2010
    Location
    Warsaw / Poland
    Posts
    296
    It's strange because _0.log should get SIGTERM signal even if VPS would kill process. It looks like it gets SIGKILL'ed instead.

  12. #12
    Join Date
    September 2012
    Posts
    8
    It's also strange that server shutsdown always at 60-62 minute mark. It's annoying, because sometimes I would be talking and there would be no response from the other person, after a few seconds I hear the voice saying disconnected.

    Currently I'm solving a problem with a cronjob that starts every minute and tries to start teh server, so when the server shutsdown it quickly comes back online.

  13. #13
    Join Date
    May 2006
    Location
    Europe/Czech Rep.
    Posts
    1,616
    Please do:
    Code:
    ulimit -a
    under user under which teamspeak3 server is running(including command prompt where you typed it!).
    and post us result with prof that you did what we asked for (send output of additional
    Code:
    ps aux | grep ts3server
    )

    ohhh, also I might want to see
    Code:
    df -hl
    because I am not sure how licensing check works without shm

  14. #14
    Join Date
    September 2012
    Posts
    8
    Ulimit -a log:

    core file size (blocks, -c) 0
    data seg size (kbytes, -d) unlimited
    scheduling priority (-e) 0
    file size (blocks, -f) unlimited
    pending signals (-i) 6208
    max locked memory (kbytes, -l) 32
    max memory size (kbytes, -m) 1048576
    open files (-n) 1024
    pipe size (512 bytes, -p) 8
    POSIX message queues (bytes, -q) 819200
    real-time priority (-r) 0
    stack size (kbytes, -s) 10240
    cpu time (seconds, -t) unlimited
    max user processes (-u) 6208
    virtual memory (kbytes, -v) 1048576
    file locks (-x) unlimited
    core file size (blocks, -c) 0
    data seg size (kbytes, -d) unlimited
    scheduling priority (-e) 0
    file size (blocks, -f) unlimited
    pending signals (-i) 6208
    max locked memory (kbytes, -l) 32
    max memory size (kbytes, -m) 1048576
    open files (-n) 1024
    pipe size (512 bytes, -p) 8
    POSIX message queues (bytes, -q) 819200
    real-time priority (-r) 0
    stack size (kbytes, -s) 10240
    cpu time (seconds, -t) unlimited
    max user processes (-u) 6208
    virtual memory (kbytes, -v) 1048576
    file locks (-x) unlimited

    ps aux | grep ts3server log:

    allodsrs 6004 0.0 1.1 69580 8904 ? Sl 17:55 0:00 ./ts3server_linux_amd64
    allodsrs 7825 0.0 0.0 6040 636 pts/0 S+ 18:28 0:00 grep ts3server

    I dont have this directory /ts3server_linux_amd64 TS3 server is in public_html/teamspeak3/


    df -hl log:

    Filesystem Size Used Avail Use% Mounted on
    /dev/sda1 35G 11G 23G 32% /
    none 384M 0 384M 0% /dev/shm
    /usr/tmpDSK 485M 14M 446M 3% /tmp

  15. #15
    Join Date
    September 2012
    Posts
    8
    Here is an update...

    As I stated, I have setup a cron job to run every minute and try to start my server due to crashes/shutdowns now I usually get email form cron job:

    The server is already running, try restart or stop

    but once the server crashes or shutdsdown I get one of the following:

    ts3server.pid found, but no server running. Possibly your previously started server
    crashed
    Please view the logfile for details.
    Starting the TeamSpeak 3 server
    TeamSpeak 3 server started, for details please view the log file


    or

    A message that you sent contained no recipient addresses, and therefore no
    delivery could be attempted.



    Now the last one is interesting because it happens every hour or so exactly the time span of my TS3 crashes/shutdowns, which would indicated problem with memory and therefor TS3 crashes and mail server crashes and they both restart.

    However my VPS plan should have more than enough memory, here are pictures with server hardware specifications and VPS plan:



    What do you guys think?
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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ID:	6873  

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