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  1. #1
    Join Date
    November 2012
    Posts
    3

    Server wont start with free licensekey

    Hi guys,

    I got a free licencsekey.dat from Teamspeak.com and i copied it into the root folder of my teamspeak 3 server on linux.
    If if I try to start the server now the log keeps showing this error:

    Code:
    2012-11-11 16:17:26.820747|INFO    |ServerLibPriv |   | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2012-11-11 16:17:26.821325|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2012-11-11 16:17:26.821409|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
    2012-11-11 16:17:26.821763|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2012-11-11 16:17:26.871007|WARNING |Accounting    |   | Unable to find valid license key, falling back to limited functionality
    2012-11-11 16:17:26.899971|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2012-11-11 16:17:27.718782|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1, 
    2012-11-11 16:17:27.719457|INFO    |Query         |   | listening on 0.0.0.0:10011
    2012-11-11 16:20:16.933023|INFO    |ServerMain    |   | Received signal SIGTERM, shutting down.
    if i remove the license or rename it it will work perfectly

    Can anybody help?

    Tha a lot

  2. #2
    Join Date
    September 2012
    Posts
    6,079
    The Log shows that the server cannot find a valid license. Maybe the user that is running the server has no access to read the license file or the license is malformed?

    License should look like this:
    Code:
    Company name	: Your project
    address		: Your Address
    address2	: More Address
    zipcode		: A Zip Code
    city		: Your city
    country		: State
    phone		: 000-000-0000
    fax		: 
    sales contact	: Your name
    tech contact	: your name
    
    type		: Nonprofit
    start date	: Fri Jan 22 00:00:00 2010
    end date	: Sat Jan 22 00:00:00 2011
    max. virtual servers: 10
    max. slots	: 512
    description	: 
    
    ==key==
    Lots of semi garbage here

  3. #3
    Join Date
    November 2012
    Posts
    3
    Hi Chris,

    All users have full access to all files (777) in the Teamspeak directory it looks like this:
    and yes the underscore is deliberation ... if i remove it the server wont start anymore thats my problem
    Click image for larger version. 

Name:	putty.JPG 
Views:	174 
Size:	82.9 KB 
ID:	7080
    Click image for larger version. 

Name:	server_dir_pic.JPG 
Views:	177 
Size:	32.6 KB 
ID:	7078
    And here is the licensekey:
    Click image for larger version. 

Name:	key_del.JPG 
Views:	262 
Size:	54.9 KB 
ID:	7079

    Thx Chris

  4. #4
    Join Date
    September 2012
    Posts
    6,079
    The server does not start when you got the license in because that license expired almost 2 months ago.

    Also it very much looks like you uploaded the server files using FTP. This is not recommended, you should always download the archive directly onto the machine you intend to run the TeamSpeak server on, then extract it on the server machine using the user account that should later run the TeamSpeak server. This should definitely not be root!

    Probably that is why your license expired: The TeamSpeak server could not update your license key due to missing write permissions as the file was not owned by the user running the server.

    Either way you have to create a support ticket with the sales team to get this solved, maybe you will have to request a new license altogether.

  5. #5
    Join Date
    April 2011
    Location
    Germany
    Posts
    1,266
    I think the problem is that the license key was not extended in september 2012. So right now it is indeed invalid.

  6. #6
    Join Date
    September 2012
    Posts
    6,079
    The license was not extended either because your server was not running in September or because of the improper file permissions preventing the server from updating your license, as already explained in my previous post.

  7. #7
    Join Date
    November 2012
    Posts
    3
    Thx a lot guys, great support *____* !
    I will try to get a new one then

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