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  1. #1
    Join Date
    December 2012
    Posts
    4

    can't connect to a specific ts3 server (router problem)

    Hello.
    I've been using a specific ts3 server for a while now, and for some reason, all of a sudden i can't connect to it anymore. I figured out that i can still connect to that server if i connect the modem directly to the pc (without the routers), but unfortunately thats not a viable option. Also, i can still connect to any other ts3 servers (with and without the routers) its only this specific server that i can't connect to... My routers are both linksys WRT54G2.

    Any help would be much appreciated.

    Also, here is the client log if it helps somehow:
    10/12/2012 18:15:21 Info TeamSpeak 3 Client 3.0.9.2 (2012-10-29 10:00:43)
    10/12/2012 18:15:21 Direct Sound Debug setting timer resolution to 1ms
    10/12/2012 18:15:21 Query Info listening on 127.0.0.1:25639
    10/12/2012 18:15:21 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    10/12/2012 18:15:21 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    10/12/2012 18:15:21 Info *** Time [SERVERVIEWMANAGER]: 124
    10/12/2012 18:15:22 Input Info Direct Input monitoring enabled
    10/12/2012 18:15:22 Info *** Time [MAINWINDOW]: 401
    10/12/2012 18:15:22 Info *** Time [INIT]: 401
    10/12/2012 18:15:22 ClientUI Info Qt version: 4.7.2
    10/12/2012 18:15:22 ClientUI Info Using configuration location: C:\Users\Felipe\AppData\Roaming\TS3Client\settings .db
    10/12/2012 18:15:22 Input Info Input device name: Mouse
    10/12/2012 18:15:22 Input Info Input device name: Teclado
    10/12/2012 18:15:22 ClientUI Info Last update check was: seg 10. dez 13:10:03 2012
    10/12/2012 18:15:22 ClientUI Info Connect to server: tdginformatica.homeip.net
    10/12/2012 18:15:22 ClientUI Info Trying to resolve tdginformatica.homeip.net
    10/12/2012 18:15:22 Info DNS resolve successful, "tdginformatica.homeip.net"=177.99.129.156
    10/12/2012 18:15:23 Info SRV DNS resolve unsuccessful for "_ts3._udp.tdginformatica.homeip.net"
    10/12/2012 18:15:26 ClientUI Info Lookup finished: 177.99.129.156 9987 tdginformatica.homeip.net 0 0
    10/12/2012 18:15:26 ClientUI Info Resolve successful: 177.99.129.156:9987
    10/12/2012 18:15:26 ClientUI Info Blacklist check ok
    10/12/2012 18:15:26 ClientUI Info Initiating connection: 177.99.129.156:9987 tdginformatica.homeip.net
    10/12/2012 18:15:26 Info DNS resolve successful, "blacklist.teamspeak.com"=80.190.225.139
    10/12/2012 18:15:26 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    10/12/2012 18:15:26 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    10/12/2012 18:15:26 Windows Audio Session Debug WAS:penDevice-enter
    10/12/2012 18:15:26 Windows Audio Session Debug WAS Buffer size: 960
    10/12/2012 18:15:26 Windows Audio Session Debug WAS:penDevice-leave
    10/12/2012 18:15:26 Windows Audio Session Debug WAS::startDevice-enter
    10/12/2012 18:15:26 Windows Audio Session Debug WAS::startDevice-leave
    10/12/2012 18:15:26 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    10/12/2012 18:15:26 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    10/12/2012 18:15:26 Windows Audio Session Debug WAS:penDevice-enter
    10/12/2012 18:15:26 Windows Audio Session Debug WAS Buffer size: 320
    10/12/2012 18:15:26 Windows Audio Session Debug WAS:penDevice-leave
    10/12/2012 18:15:26 SoundDevManager Warning Problem opening device {0.0.1.00000000}.{7e5b0fc6-3949-40a3-a21c-9ec722c82fd5} for capture channel mask and channel count mismatch. 0 vs 4. Fixed by setting default for 4 channel(s)
    10/12/2012 18:15:26 PreProSpeex Info Speex version: speex-1.2beta3
    10/12/2012 18:15:26 Windows Audio Session Debug WAS::startDevice-enter
    10/12/2012 18:15:26 Windows Audio Session Debug WAS::startDevice-leave
    10/12/2012 18:15:26 Windows Audio Session Debug Got 2 or more rendering spaces in same loop 480 960 480
    10/12/2012 18:15:26 ClientUI Info Connect status: Connecting
    10/12/2012 18:15:32 ClientUI Info Connect status: Disconnected
    10/12/2012 18:15:32 ClientUI Info Failed to connect to server, want autoreconnect = 0

  2. #2
    Join Date
    January 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    2,698
    Quote Originally Posted by Guru-Guru View Post
    Hello.
    I've been using a specific ts3 server for a while now, and for some reason, all of a sudden i can't connect to it anymore. I figured out that i can still connect to that server if i connect the modem directly to the pc (without the routers), but unfortunately thats not a viable option. Also, i can still connect to any other ts3 servers (with and without the routers) its only this specific server that i can't connect to... My routers are both linksys WRT54G2.

    Any help would be much appreciated.
    Try to deactivate the firewall in the router. Security --> Firewall. Probably is enabled, try with disabled.

  3. #3
    Join Date
    December 2012
    Posts
    4
    Quote Originally Posted by PotaBlava View Post
    Try to deactivate the firewall in the router. Security --> Firewall. Probably is enabled, try with disabled.
    I have 4 firewall options on the routers
    x Block Anonymous Internet Requests
    x Filter Multicast
    Filter Internet NAT Redirection
    x Filter IDENT(Port 113)

    I've tried deactivating all of them (in both routers) and still can't connect. What i don't understand is why this started happening all of a sudden since i didn't make any change in the routers settings or anything that could have caused this issue.

  4. #4
    Join Date
    January 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    2,698
    Well, I suspect it's something in the router firewall.

    It uses to be the SPI option.
    The manual talks about it (in charper 1 and in Appendix B)
    http://homedownloads.cisco.com/downl..._UG_NC-WEB.pdf
    but i couldn't find it.

  5. #5
    Join Date
    December 2012
    Posts
    4
    Quote Originally Posted by PotaBlava View Post
    Well, I suspect it's something in the router firewall.

    It uses to be the SPI option.
    The manual talks about it (in charper 1 and in Appendix B)
    http://homedownloads.cisco.com/downl..._UG_NC-WEB.pdf
    but i couldn't find it.
    Well, i've read basicaly the whole manual and couldnt find anything about firewall settings but that 4 options on my other post, the SPI is mentioned a few times but unfortunately for me, according this link http://homecommunity.cisco.com/t5/Wi...ll/td-p/232093 the option of turning off the SPI firewall has been removed...

    Also, thank you for your help so far

  6. #6
    Join Date
    September 2012
    Posts
    6,080
    As you seem to be connecting to a private IP address (ie. a server running on someones personal computer at home) make sure it is the correct IP and that it's not a PC on your network running the TeamSpeak server. Certain routers have problems / don't support connecting to their external IP address.

    Have those friends that are connected right click on the server name and select server connection info, then copy the server ip and give it to you. Try connecting to the IP and make sure the DNS resolves to the same IP as the one they gave you. If it doesn't you got a DNS problem.
    If you cannot connect to the IP address either and have confirmed it is the correct IP address, maybe a firewall on the server's side is blocking you.
    You can also try and run a traceroute to the IP / DNS name to see if and where your connection gets dropped.

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