Forum


Notice to all users

We are migrating towards a new forum system located at community.teamspeak.com, as such this forum will become read-only on January 29, 2020

Page 1 of 2 12 LastLast
Results 1 to 15 of 16
  1. #1
    Join Date
    December 2012
    Posts
    3

    Accounting server error

    I restarted my TS3 server (NPL based) after applying some Ubuntu updates and rebooted the whole machine and now I can't get the TS3 server started with my licensekey.dat. Somebody knows what's up? The licensekey.dat seems to be okay and it contains the same contents as before the restart.

    2012-12-13 15:54:11.266294|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2012-12-13 15:54:11.266598|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2012-12-13 15:54:11.266630|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2012-12-13 15:54:11.266814|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2012-12-13 15:54:11.672808|ERROR | | | read invalid packet size size
    2012-12-13 15:54:11.672895|ERROR |Accounting | | Accounting server error
    2012-12-13 15:54:11.672920|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: accounting server error
    The TS3 server is running on a Ubuntu 12.04 (amd64) server based on an OpenVZ environment. The Linux kernel is 2.6.32-042stab059.7.
    Last edited by dataviruset; December 13th, 2012 at 04:33 PM.

  2. #2
    Join Date
    April 2010
    Location
    Russia
    Posts
    12
    the same problem, ubuntu 12.04, it is connected with Mysql
    without a key everything works normally, and with licensekey.dat:


    2012-12-13 15:47:30.149686|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2012-12-13 15:47:30.150959|INFO |DatabaseQuery | | dbPlugin name: MySQL plugin, (c)TeamSpeak Systems GmbH
    2012-12-13 15:47:30.150994|INFO |DatabaseQuery | | dbPlugin version: 1
    2012-12-13 15:47:30.543216|ERROR | | | read invalid packet size size
    2012-12-13 15:47:30.543284|ERROR |Accounting | | Accounting server error
    2012-12-13 15:47:30.543337|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: accounting server error

  3. #3
    Join Date
    April 2012
    Posts
    4

    Question Accounting Server error

    Hi,

    we have an TeamSpeak Server running on Windows 2003 64Bit VRoot Server.
    Today the TeamSpeak Server give some Errors in the log and didnt work.

    2012-12-13 16:16:44.690681|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2012-12-13 16:16:44.706306|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2012-12-13 16:16:44.706306|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2012-12-13 16:16:44.706306|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2012-12-13 16:16:45.018804|ERROR | | | read invalid packet size size
    2012-12-13 16:16:45.018804|ERROR |Accounting | | Accounting server error
    2012-12-13 16:16:45.018804|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: accounting server error
    any ideas how to fix this problem ?

  4. #4
    Join Date
    April 2012
    Posts
    4
    same problem on windows 2003 64bit server ...

  5. #5
    Join Date
    December 2012
    Posts
    1

    Exclamation

    I'm having the same problem. Our server will no longer start as of a few hours ago. CentOS 5.8 kernel is 2.6.34
    2012-12-13 16:27:20.342246|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2012-12-13 16:27:20.342645|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2012-12-13 16:27:20.342672|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2012-12-13 16:27:20.342913|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2012-12-13 16:27:21.427634|ERROR | | | read invalid packet size size
    2012-12-13 16:27:21.427736|ERROR |Accounting | | Accounting server error
    2012-12-13 16:27:21.427771|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: accounting server error
    EDIT: Also tested on Windows 2008 R2

  6. #6
    Join Date
    December 2012
    Posts
    1
    We had a server restart today as well and have the same problem, also Windows 2003 64bit.
    I can ping the accounting server from the host.

    2012-12-13 16:46:35.937500|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2012-12-13 16:46:35.937500|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2012-12-13 16:46:35.937500|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2012-12-13 16:46:35.953125|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2012-12-13 16:46:36.234375|ERROR | | | read invalid packet size size
    2012-12-13 16:46:36.234375|ERROR |Accounting | | Accounting server error
    2012-12-13 16:46:36.234375|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: accounting server error

  7. #7
    Join Date
    December 2012
    Posts
    3
    I guess it's some temporary error with the license verification

  8. #8
    Join Date
    June 2002
    Location
    Netherlands
    Posts
    1,049
    is this still happening?

  9. #9
    Join Date
    December 2012
    Posts
    3
    Quote Originally Posted by nwerensteijn View Post
    is this still happening?
    Seems to work for me now. Thanks

  10. #10
    Join Date
    April 2012
    Posts
    4
    TeamSpeak is now running ! No Problems by restart in log.

  11. #11
    Join Date
    June 2002
    Location
    Netherlands
    Posts
    1,049
    is this fixed now?

  12. #12
    Join Date
    December 2009
    Location
    Schweiz
    Posts
    4
    Its working for me now

  13. #13
    Join Date
    November 2011
    Posts
    5
    I have this issue since this morning, also after a restart is still got the error and TS is not started :

    2012-12-15 13:33:42.046952|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2012-12-15 13:33:42.047302|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2012-12-15 13:34:45.231510|ERROR | | | TS3ANetwork::Connect failed error: 110
    2012-12-15 13:34:45.231742|ERROR |Accounting | | Unable to connect to accounting server
    2012-12-15 13:34:45.231822|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: unable to connect to accounting server

    Linux 64bits server. Hop for a fix soon.

    Gr. Mike

  14. #14
    Join Date
    July 2005
    Location
    SK
    Posts
    44

    Changed accounting server for NPL?

    Today my NPL TS3-server stopped responding, so I tried to restart it, without success. All I find in log-file is:

    2012-12-15 16:04:28.552297|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2012-12-15 16:04:28.552708|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2012-12-15 16:04:28.552740|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2012-12-15 16:04:28.553011|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2012-12-15 16:07:37.633128|ERROR | | | TS3ANetwork::Connect failed error: 110
    2012-12-15 16:07:37.633271|ERROR |Accounting | | Unable to connect to accounting server
    2012-12-15 16:07:37.633350|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: unable to connect to accounting server

    I restarted my TS3-server again and this time I watched firewall logs, just to find messages like this:

    2012-12-15T16:04:28+00:00 obelix kernel: IPT OUTPUT packet died: IN= OUT=eth0 SRC=my_IP DST=80.190.145.215 LEN=60 TOS=0x00 PREC=0x00 TTL=64 ID=3702 DF PROTO=TCP SPT=49383 DPT=2008 WINDOW=5840 RES=0x00 SYN URGP=0

    It means the above mentioned packed did not pass my firewall rules! I quickly checked my firewall settings just to find that I have opened connection to different TS3 accounting server:

    iptables -A tcp_out -p tcp -s ${IP_VS5_TALK} -d 62.146.63.84 --dport 2008 -j allowed

    Apparently you changed accounting-server for NPL from 62.146.63.84 to 80.190.145.215 (or added this new one some time ago, and now removed the old one). That's why my TS3-server could not connect. For the future: could you please notify users *in advance* if you plan to do such a change? Thanks...

  15. #15
    Join Date
    May 2006
    Location
    Europe/Czech Rep.
    Posts
    1,616
    The possible solution are few.
    - We could use in our iptables rules DNS name instead of IP. That works, problem is at boot/restart time firewall rules are applited much sooner than possibly needed DNS service. That change is for now in my rules.
    [code]iptables -A OUTPUT -p tcp -d accounting.teamspeak.com -j ACCEPT[code]
    - TeamSpeak systems could finaly put to good use those e-mail addresses it collected for NPL licenses, and select only those that are still active. Sending e-mail ahead shouldn't be a problem.

    I guess most people that don't have open firewall for any outgoing traffic had faced this issue when server went down.

    The bottom line is, TeamSpeak systems has still other issues to fix even in their playground not just the product, way of issuing licenses but their setup needs review. Well at least consistency is missing between their domains to begin with.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Accounting server error?
    By Krispy101 in forum Server Support
    Replies: 56
    Last Post: October 12th, 2014, 01:21 PM
  2. Replies: 16
    Last Post: October 24th, 2012, 01:58 PM
  3. TS3 Server Error (Accounting)
    By uaksz555 in forum Windows
    Replies: 4
    Last Post: December 15th, 2010, 09:32 PM
  4. Accounting, Unable to connect to accounting server
    By pHaeno* in forum Linux / FreeBSD
    Replies: 3
    Last Post: September 7th, 2010, 12:04 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •