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  1. #1
    Join Date
    May 2013

    Non-profit License renewal issue


    My NPL was supposed to be automatically renewed last January but it nothing happened. I have tried to restart the my TeamSPeak 3 server several times and also tried to replace the licensekey.dat file with the one I received by email: nothing works.
    Here is an extract in the current logs file:
    2013-05-08 18:02:39.024431|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality

    Thank you in advance for your help.


  2. #2
    Join Date
    April 2011
    As far as I know you need to reapply for a new license. There was a small time slot when your license would be renewed in last january but if your server was not online at that time the chance passed. So the license became invalid.

  3. #3
    Join Date
    May 2013
    Hello Barungar,

    Thank you for your answer. However, I have also tried to get a new NPL but without success: my email address is already used by the previous one.



  4. #4
    Join Date
    September 2012
    cat licensekey.dat | grep "end date"

    If the date has passed you will have to contact sales and open a ticket with them.

    If above command doesn't output anything the license is malformed try:
    base64 -d licensekey.dat > licensekey2.dat
    rm licensekey.dat
    mv licensekey2.dat licensekey.dat

  5. #5
    Join Date
    May 2013
    Hello Chris,

    Thank you for your answer. As you mentionned, I contacted the sales and opened a ticket. I sent them the information needed and I am now waiting for a feedback.



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