Forum

Results 1 to 5 of 5

Hybrid View

  1. #1
    Join Date
    May 2013
    Posts
    3

    Non-profit License renewal issue

    Hello,

    My NPL was supposed to be automatically renewed last January but it nothing happened. I have tried to restart the my TeamSPeak 3 server several times and also tried to replace the licensekey.dat file with the one I received by email: nothing works.
    Here is an extract in the current logs file:
    2013-05-08 18:02:39.024431|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality

    Thank you in advance for your help.


    N3oXid

  2. #2
    Join Date
    April 2011
    Location
    Germany
    Posts
    1,266
    As far as I know you need to reapply for a new license. There was a small time slot when your license would be renewed in last january but if your server was not online at that time the chance passed. So the license became invalid.

  3. #3
    Join Date
    May 2013
    Posts
    3
    Hello Barungar,

    Thank you for your answer. However, I have also tried to get a new NPL but without success: my email address is already used by the previous one.

    Regards,


    N3oXid

  4. #4
    Join Date
    September 2012
    Posts
    6,079
    cat licensekey.dat | grep "end date"


    If the date has passed you will have to contact sales and open a ticket with them.

    If above command doesn't output anything the license is malformed try:
    base64 -d licensekey.dat > licensekey2.dat
    rm licensekey.dat
    mv licensekey2.dat licensekey.dat

  5. #5
    Join Date
    May 2013
    Posts
    3
    Hello Chris,

    Thank you for your answer. As you mentionned, I contacted the sales and opened a ticket. I sent them the information needed and I am now waiting for a feedback.

    Regards,


    N3oXid

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Non profit license issue
    By agusttt in forum Windows
    Replies: 1
    Last Post: January 30th, 2015, 02:00 PM
  2. Non-profit license issue : invalid license
    By Yagga in forum General Questions
    Replies: 1
    Last Post: December 27th, 2012, 03:05 PM
  3. Non Profit License expiration issue?
    By Talos in forum Server Support
    Replies: 11
    Last Post: October 18th, 2012, 10:59 AM
  4. Issue while trying to use non-profit license.
    By huts98 in forum Linux / FreeBSD
    Replies: 1
    Last Post: March 24th, 2011, 08:22 AM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •