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  1. #556
    Join Date
    March 2018
    Posts
    0

    License problems

    edit by moderator
    Please read the post above.




    DE:
    Guten Abend,
    ich habe auf meinen neuen Ubuntu Server einen ts server installiert und wollte meine bestehende NPL Lizenz benutzen.
    Diese ist momentan nürgens im einsatz.
    Leider funktioniert das ganze nicht so wie es sollte.
    Wenn noch ich noch was vergessen oder übersehen habe bitte bescheid geben, werden dann alles schnellst möglich nachtragen.

    ENG:
    freshly installed a TS3 server on my Ubuntu server system. Cant rise the max clients due to license problems. My license is a NPL license.
    Below you can find the log and the ts3server.ini as well.

    hier die logs:
    Code:
    2018-03-08 18:39:32.508319|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.1.1 (2018-02-26 11:14:04)
    2018-03-08 18:39:32.508500|INFO    |ServerLibPriv |   |SystemInformation: Linux 4.4.0-112-generic #135-Ubuntu SMP Fri Jan 19 11:48:36 UTC 2018 x86_64 Binary: 64bit
    2018-03-08 18:39:32.508546|INFO    |ServerLibPriv |   |Using hardware aes
    2018-03-08 18:39:32.510429|INFO    |DatabaseQuery |   |dbPlugin name:    SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
    2018-03-08 18:39:32.510487|INFO    |DatabaseQuery |   |dbPlugin version: 3.11.1
    2018-03-08 18:39:32.510896|INFO    |DatabaseQuery |   |checking database integrity (may take a while)
    2018-03-08 18:39:32.550832|INFO    |Accounting    |   |found old license, downloading new license
    2018-03-08 18:39:32.700707|ERROR   |Accounting    |   |license is a legacy license
    2018-03-08 18:39:32.700941|INFO    |Accounting    |   |Licensing Information
    2018-03-08 18:39:32.700973|INFO    |Accounting    |   |licensed to       : Anonymous
    2018-03-08 18:39:32.700993|INFO    |Accounting    |   |type              : No License
    2018-03-08 18:39:32.701014|INFO    |Accounting    |   |starting date     : Wed May 31 22:00:00 2017
    2018-03-08 18:39:32.701028|INFO    |Accounting    |   |ending date       : Fri Aug 31 22:00:00 2018
    2018-03-08 18:39:32.701041|INFO    |Accounting    |   |max virtualservers: 1
    2018-03-08 18:39:32.701052|INFO    |Accounting    |   |max slots         : 32
    2018-03-08 18:39:33.627940|INFO    |              |   |Puzzle precompute time: 899
    2018-03-08 18:39:33.628519|INFO    |FileManager   |   |listening on 0.0.0.0:30033, [::]:30033
    2018-03-08 18:39:33.636856|INFO    |CIDRManager   |   |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128, 
    2018-03-08 18:39:33.637113|INFO    |Query         |   |listening on 0.0.0.0:10011, [::]:10011
    ts3server.ini:
    Code:
    machine_id=
    default_voice_port=9987
    voice_ip=0.0.0.0
    licensepath=/licensekey.dat
    filetransfer_port=30033
    filetransfer_ip=0.0.0.0
    query_port=10011
    query_ip=0.0.0.0
    query_ip_whitelist=query_ip_whitelist.txt
    query_ip_blacklist=query_ip_blacklist.txt
    dbplugin=ts3db_sqlite3
    dbpluginparameter=
    dbsqlpath=sql/
    dbsqlcreatepath=create_sqlite/
    dbconnections=10
    logpath=logs
    logquerycommands=0
    dbclientkeepdays=30
    logappend=0
    Last edited by dante696; March 8th, 2018 at 07:25 PM.

  2. #557
    Join Date
    September 2016
    Posts
    1

    Why im dont get a NPL License?

    Why im dont get a NPL License?

    My Website speedhard.eu/ and speedhard.eu/forum

    HTML Code:
    Your application for a Non-Profit License has been denied for the following reasons:
    
    * There are issues with the website you provided. There may be a problem with one or more of the items listed below:
    
       - You must provide a URL to an online, working website for your organization.
    
       - The website must have content and demonstrate community activity. Creating a website for the sole purpose of acquiring an NPL is not permitted.
    
       - 'Under Construction' websites are not permitted.
    
       - If content on your website requires login to access, provide us with a temporary username and password to review the website.
    
       - Free web or community pages (e.g. yahoo.com, gmx.de, facebook.com, laposte.net, orange.fr, seznam.cz, interia.eu, etc.) are not permitted.

  3. #558
    Join Date
    April 2013
    Posts
    43

    Do I have a chance to license NPL?

    Hey. I have a server since 2010, but it is getting harder to keep it, do I have a chance to license NPL if i run server on new IP? It is a server that brings together our gaming community.

  4. #559
    Join Date
    March 2018
    Posts
    0

    Frage zur NPL

    Hallo. Ich habe meine NPL beantragt und bekam kurz drauf die Rückmeldung das etwas mit unsere Website nicht stimmt. Also habe ich mich mit meinem Team hingesetzt und die Genannten Probleme gelöst. Ein Forum Account wurde extra angelegt für Teamspeak und auch alles weitere sollte stimmen. Wir haben momentan 14 Leute plus die im Forum aktive sind. Unser TS lauft teilweise schon mit denn 32 Slot Über etc. Doch beim zweiten mal wurde die Lizenz mit denn selben Gründen abgelehnt. Meine frage nun was genau machen wir Falsch?

    Könnte es daran liegen das wir die haupt Seite auf eine sub Domain leiten weil wir nur ein Forum betreiben?

    Ich poste jetzt mal nicht unsere Website oder so hier mit rein da ich mir unsicher bin ob das gewünscht ist. Sofern doch kann ich das gerne nachreichen.

    MfG
    taker

  5. #560
    Join Date
    February 2018
    Posts
    2

    Question [DE]: Non-Profit Lizenz Frage.

    Guten Tag lieber Leser,

    ich besitze eine eigene Non-Profit Lizenz diese habe ich auf eine bestimmte Domain angefragt. Wenn ich diese Domain nun allerdings ablaufen lasse und mir eine andere Domain hole, könnte es da Probleme mit der Lizenz geben? Wenn ja wie kann ich diese vermeiden ohne die selbe Domain nochmal kaufen zu müssen.

  6. #561
    Join Date
    June 2008
    Posts
    18,513
    Es ist besser, wenn du das bei Sales via NPL Ticket meldest.
    Ich empfehle, dass du im Feld Email die gleiche Einträgst, die du auch beim Registrieren der NPL genutzt hast.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  7. #562
    Join Date
    October 2017
    Location
    Brasil, Rio de Janeiro
    Posts
    11

    Question about npl licenses

    I have a question about the rules for having an NPL license.
    Who has an NPL can broadcast streams, channels on youtube, paid events on the server that owns an NPL?

    Sorry for bad English

  8. #563
    Join Date
    June 2011
    Location
    Germany
    Posts
    4,368
    Quote Originally Posted by Noslec View Post
    ...paid...
    (I didn't read the rest of the post.)
    No.

  9. #564
    Join Date
    April 2018
    Posts
    0

    How is that even possible ?

    Hi;

    First of all, we are really upset and angry due to our NPL license is being revoked. I would like to add some information before i write why i am creating this topic.

    Who are we?

    We are very old Teamspeak users that our age range is 20-35. Why i am stating our age is that we start using teamspeak too long ago and still using it and loving it. We have a solid gaming community where people find players to play games together and make friends while playing games and communicate with each other in our teamspeak server.

    What Happened?

    We applied for NPL license and we met all requirements and our license application was accepted . We have not changed anything in our teamspeak server and our website. However, we got email with this detail :

    We found that you're violating the License Agreement by having a public server. Please correct these violations to prevent your license from being revoked. With the Non-Profit License you must have:

    - An active verifiable website
    - There must be community activity (examples: forums, news and events, member list, etc)
    - There cannot be donations or VIP of any kind on your website or within your server.


    Our license is being revoked. What is "having a public server" even mean?

    They say :


    - An active verifiable website ( The first condition that you have to have a valid website in order to obtain NPL license )
    - There must be community activity (examples: forums, news and events, member list, etc) (We already have and it didnt change)
    - There can not be donations or VIP of any kind on your website or within your server. (Of course we know that)

    those three rule that we already know because our NPL license application would not be accepted in first place. We didn't change anything and here we are.


    Why you are writing in here?

    We already sent a ticket to Teamspeak support about this incedent. I am writing this in here because :

    - Teamspeak is not caring if you are a real community supporter.
    - They don't see your community potential.

    They give you a NPL license which is really hard to get and they investigate your application very carefully. We were rejected 2 times before getting our NPL license. However, They dont carefully investigate before revoke your license.


    gaming community is a vital part of these kinds of communication software. If you butcher your community user who will use your software?

    Please be more sensitive to your community users who work day and night to maintain their teamspeak servers. It is really hard to deal with over 200 teamspeak user.

    I hope you guys understand the communities importance.


    How is that even possible that teamspeak doesn't care its communities ?

  10. #565
    Join Date
    August 2015
    Location
    Hungary
    Posts
    18

    How it works?

    Hello guys!

    How it is possible? A random TS3 server with around 30-40 users and website with one info page can get a NPL license, and a community with 200+ users is rejected because of low community activity?

    HOW IS IT POSSIBLE?


    Thanks for answers!
    Last edited by dante696; May 1st, 2018 at 10:38 PM. Reason: still no question for tech support.

  11. #566
    Join Date
    April 2015
    Posts
    0

    Application for NPL denied

    I have applied for a Non-Profit License and it got denied.

    There are issues with the website you provided. There may be a problem with one or more of the items listed below:

    - You must provide a URL to an online, working website for your organization.

    - The website must have content and demonstrate community activity. Creating a website for the sole purpose of acquiring an NPL is not permitted.

    - 'Under Construction' websites are not permitted.

    - If content on your website requires login to access, provide us with a temporary username and password to review the website.

    - Free web or community pages (e.g. yahoo.com, gmx.de, facebook.com, laposte.net, orange.fr, seznam.cz, interia.eu, etc.) are not permitted.
    The website is http://www.junup.eu/ and only thing that it may be from the list is the second one about the content. I have seen worse websites than this that have NPL. Sure they had forums but with only 7 members. We use mainly TeamSpeak to communicate, not the website. The website has a Shoutbox and an option to contact us, isn't that enough ?

  12. #567
    Join Date
    May 2018
    Posts
    0

    Wan't to buy licence

    Hey,

    My teamspeak server was under a crack licence and did get blacklisted and i was asking myself that if i buy a teamspeak license (AAL) my teamspeak server and domain would be take off blacklist

    Axzial,

  13. #568
    Join Date
    June 2008
    Posts
    18,513
    You still need to contact Sales for this.
    We on tech forum can not answer/solve this for you.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  14. #569
    Join Date
    August 2016
    Posts
    48

    NPL Licence/ server enquiry

    Hi there. We have been using TS3 for some time, but suspect that our hosting company may not be doing things officially. As such, we are now looking at changing providers as soon possible.

    We have had a look through some of the "approved" server hosting companies and have found one we would like to use.

    Our issue now is paying for it. If we pay the upfront yearly fee that they want it will run into hundreds of dollars. If we have an NPL, it's a mere fraction of that.

    Our main issue is that we can't apply for an NPL without having a fixed ip address for the server.

    It's a bit of a chicken and the egg type thing and I'm not sure where to go for some help.

    For what it's worth we are a non-profit organisation set up as a community group and we all volunteer. I suspect we would meet the requirements of an NPL without issue (apart from the fixed ip address issue).

    If anyone has any suggestions or can direct me to someone that can help we'd be very grateful.

    Yours,


    Gareth

  15. #570
    Join Date
    May 2018
    Posts
    0

    Non-Profit License end date :(

    Is there a way to re-enable the license?
    The gaming project will be restarted.

    type : Nonprofit
    start date : Wed Feb 22 00:00:00 2017
    end date : Tue Aug 22 00:00:00 2017
    max. virtual servers: 2
    max. slots : 512
    description : TeamSpeak 3 Non-Profit License

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