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  1. #121
    Join Date
    November 2014
    Posts
    0

    Question NPL License Denied - Commercial Activity on site

    Hey, I've applied for NPL license for my teamspeak server multiple times and it gets rejected with the same reason which is

    Your website has content which is in violation of our NPL usage agreement. Reasons can be one or more of the following:

    - Donation requests of any kind and for any reason are prohibited.

    - Commercial activity (e.g. online store, marketplace, virtual currency/points/items, etc.) of any kind is not permitted.

    - Ads on your website or links to other websites that have ads and/or commercial activity are not permitted.


    I've applied 3 times now after doing some minor changes but it still gets rejected. I've removed all images that point to external links, even the image that pointed to the teamspeak server. There was a very old inactive donation page that was part of the old forums which i removed as well. I've gone through every page manually to see if there are any ads or commercial activity or anything else but i cant seem to find it.

    I opened tickets twice but they disappeared and went through forums to see if anyone was having a similar issue but cant seem to find it so i'd be grateful if someone can go through my website and check what might be causing it. The website in question is removed/ and I'm not sure if im suppose to share my ts IP publicly.

    We're a group of students promoting e-sports in Pakistan, we were a small group but now the community is expanding and we regularly run tournaments as well. Now we have teams regularly practising and they prefer using teamspeak over ingame voice so we'd prefer to have more then 32 slots on our server.

    I'd be very grateful to anyone who can help tracking down the issue which is causing constant rejection so i can fix the issue and get a license.

    Thanks!
    Last edited by dante696; November 4th, 2014 at 08:26 AM.

  2. #122
    Join Date
    October 2014
    Posts
    0

    NPL without a email Domain

    Hey guys, as my clan is growing, I need more slots on my home hosted Teamspeak server. I am attempting to get a NPL Licence, but I do not have an email domain. I have a website for my clan, but I do not have an email that is [email protected]. Is there any way I can get a NPL licence without buying an email domain?

    Thanks,

    Alexkellam
    Last edited by Matthias B; November 4th, 2014 at 11:37 PM. Reason: fixed tag & merged

  3. #123
    Join Date
    November 2014
    Posts
    2

    license expired ??

    Hello
    Logs from yesterday.
    2014-11-04 18:58:19.265573|INFO |Accounting | | Licensing Information
    2014-11-04 18:58:19.265658|INFO |Accounting | | type : Non-profit
    2014-11-04 18:58:19.265930|INFO |Accounting | | starting date : Tue Jun 10 00:00:00 2014
    2014-11-04 18:58:19.265997|INFO |Accounting | | ending date : Sun Dec 21 00:00:00 2014
    2014-11-04 18:58:19.266055|INFO |Accounting | | max virtualservers: 10
    2014-11-04 18:58:19.266112|INFO |Accounting | | max slots : 512

    And from tuday my server did shut down and canot start it
    2014-11-05 10:00:15.769065|ERROR |Accounting | | license expired, shutting down!

    2014-11-05 10:05:47.720610|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.10.3 (2014-01-01 16:28:39)
    2014-11-05 10:05:47.721293|INFO |ServerLibPriv | | SystemInformation: Linux 3.11.0-26-generic #45-Ubuntu SMP Tue Jul 15 04:02:06 UTC 2014 x86_64 Binary: 64bit
    2014-11-05 10:05:47.729734|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-11-05 10:05:47.730175|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2014-11-05 10:05:47.733739|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2014-11-05 10:05:49.349566|ERROR |Accounting | | License ID: ****** expired
    2014-11-05 10:05:49.349755|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok

    dont know wchats wrong need help
    Kind Regards

  4. #124
    Join Date
    November 2014
    Posts
    0

    NPL out of date

    Hello members and support,
    I have a NPL from 2013 was my server broke that I could not use the key.
    Now i Have a new home server, it is only for the family, but the TeamSpeak server does not start because of an error.
    Error starting Server Manager, Error: license date not ok

    How can I get a new key?



    regards
    Pascal

  5. #125
    Join Date
    November 2014
    Posts
    0

    NPL license denied ?

    When completed NPL and after activation received this

    Code:
    * There are issues with the website you provided. There may be a problem with one or more of the items listed below:
       - You must provide a URL to an online, working website for your organization.
       - The website must have content and demonstrate community activity. Creating a website for the sole purpose of acquiring an NPL is not permitted.
       - 'Under Construction' websites are not permitted.
       - If content on your website requires login to access, provide us with a temporary username and password to review the website.
       - Free web or community pages (e.g. yahoo.com, gmx.de, facebook.com, laposte.net, orange.fr, seznam.cz, interia.eu, etc.) are not permitted.
    1 - i have url !
    2 - my website is activity
    3 - Not a Under Construction
    4 - not requires login to access
    5 - is not free !

    why ?

    removed
    Last edited by dante696; November 6th, 2014 at 11:51 AM.

  6. #126
    Join Date
    November 2014
    Posts
    0

    NPL suddenly stoped working

    Hey all.
    Today i had a issue that my server suddenly shut down and after that i tryed to restart it it wont come up again. After i take a look int the logs i saw the following:

    2014-11-06 11:21:57.562099|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.10.3 (2014-01-01 16:28:39)
    2014-11-06 11:21:57.562099|INFO |ServerLibPriv | | SystemInformation: Windows Server 2008 R2 SP1 (7601) x64 (AMD or Intel) Binary: 64bit
    2014-11-06 11:21:57.562099|INFO |ServerLibPriv | | Using hardware aes
    2014-11-06 11:21:57.562099|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-11-06 11:21:57.562099|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2014-11-06 11:21:57.562099|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2014-11-06 11:21:57.755110|ERROR |Accounting | | License ID: ****** expired
    2014-11-06 11:21:57.755110|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok
    but now when i look into my license with notepad it shows me end date Fri Jan 30
    Is there any possible fix for this? It is realy needed that my server is again accesible asap as im giving support to my players that play on my gameservers with teamspeak.
    Thanks for your help.

  7. #127
    Join Date
    November 2014
    Posts
    0

    Unhappy NPL Denied without any reason

    Hey,

    I try to get an npl license for a few weeks. It is allways denied because of my website (removed).

    Your application for a Non-Profit License has been denied for the following reasons:
    * There are issues with the website you provided. There may be a problem with one or more of the items listed below:
    - You must provide a URL to an online, working website for your organization.
    - The website must have content and demonstrate community activity. Creating a website for the sole purpose of acquiring an NPL is not permitted.
    - 'Under Construction' websites are not permitted.
    - If content on your website requires login to access, provide us with a temporary username and password to review the website.
    - Free web or community pages (e.g. yahoo.com, gmx.de, facebook.com, laposte.net, orange.fr, seznam.cz, interia.eu, etc.) are not permitted.

    In fact it is not true, as all users now can see themselves. I wrote an email to [email protected] and I opened a ticket (removed) but it is allways instantly closed because my website is unavailable. As allredy mentioned, this is not true. For me it seams like they dont want to offer me a NPL.

    I'm disapointed because i realy try to give any infomation needed and try to keep conditions.

    Maybe there are more users with this kind of problem? Anyone might tell what i can do? Or is there any helpful supporter teamspeak who might help me to achiv the license? I give any information needed.

    As i mentioned all sales question threats are allways closed by moderators...
    I gues because they do not want to give out any license? Very disapointing...

    Thanks
    Last edited by dante696; November 7th, 2014 at 03:39 PM.

  8. #128
    Join Date
    September 2014
    Posts
    12

    NPL licenses not reserved

    hey
    im register NPL licenses in 23-10-2014
    but im not reserved NPL licenses
    and im open ticket and no answer what i do now ???

  9. #129
    Join Date
    November 2014
    Posts
    0

    Server Licence Backup, Now expired

    Hello dear Teamspeak Supporters,
    I have moved only the licencekey.dat to my new linux server.
    It is running with the newest Ts3 Server version.

    If i start the server, it crashes immediately

    the log says:
    2014-11-10 18:34:31.683437|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.11.1 (2014-10-15 07:06:31)
    2014-11-10 18:34:31.683672|INFO |ServerLibPriv | | SystemInformation: Linux 3.2.0-4-amd64 #1 SMP Debian 3.2.60-1+deb7u3 x86_64 Binary: 64bit
    2014-11-10 18:34:31.683972|INFO |ServerLibPriv | | Using hardware aes
    2014-11-10 18:34:31.685569|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-11-10 18:34:31.685668|INFO |DatabaseQuery | | dbPlugin version: 3.6.21
    2014-11-10 18:34:31.696106|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2014-11-10 18:34:31.854173|ERROR |Accounting | | License ID: 309234 expired
    2014-11-10 18:34:31.854290|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok
    what is the Problem?



    Mfg Alex

  10. #130
    Join Date
    November 2014
    Posts
    0

    TeamSpeak 3 Non-Profit License Denied

    Hello,

    Today my NPL application was denied.

    This the email they sended me.

    * There are issues with the website you provided. There may be a problem with one or more of the items listed below:

    - You must provide a URL to an online, working website for your organization.
    We do have one:www.nb-gc.nl

    - The website must have content and demonstrate community activity. Creating a website for the sole purpose of acquiring an NPL is not permitted.
    We just moved our website from Enjin to our own hosting space, and our players started to use our website/forum

    - 'Under Construction' websites are not permitted.
    Its not realy under Construction anymore, some little updates need to be done but thats all

    - If content on your website requires login to access, provide us with a temporary username and password to review the website.
    I did make a temporay account for it

    - Free web or community pages (e.g. yahoo.com, gmx.de, facebook.com, laposte.net, orange.fr, seznam.cz, interia.eu, etc.) are not permitted.
    We have our own domein:www.nb-gc.nl

    If some one from Teamspeak can help me out, I realy dont know what wrong my application and dont know what to do to fix it.

    Right now we have 32 slots but our clan have 78 Members and 32 is to less

    Greatz Profje,

  11. #131
    Join Date
    November 2014
    Posts
    0

    Cool need help with transfer of Non-Profit-License

    Lords of teamspeak. this is a question because I have a license
    nonprofit that you kindly gave us their
    I'll ask the next question is what happens if we
    moved to a different ip which would have at this time
    our satisfaction that you pass us the license to new server
    we plan to move. if you can make that change?
    Thanks for your attention and where I'm from that change diriguir for acer
    Last edited by dante696; November 15th, 2014 at 08:19 PM. Reason: bbcode removed

  12. #132
    Join Date
    November 2014
    Posts
    0

    Non-Profit License Denied. Why?

    Hi,

    My aplication for NPL was denied 3 times.

    The mails say the same:

    ** ATTENTION **

    Your application for a Non-Profit License has been denied for the following reasons:

    * There are issues with the website you provided. There may be a problem with one or more of the items listed below:

    - You must provide a URL to an online, working website for your organization.

    - The website must have content and demonstrate community activity. Creating a website for the sole purpose of acquiring an NPL is not permitted.

    - 'Under Construction' websites are not permitted.

    - If content on your website requires login to access, provide us with a temporary username and password to review the website.

    - Free web or community pages (e.g. yahoo.com, gmx.de, facebook.com, laposte.net, orange.fr, seznam.cz, interia.eu, etc.) are not permitted.



    To protect your privacy, we do NOT retain denied applications. Therefore, if you wish to correct the above problems, you must reapply by visiting the following url:

    http://npl.teamspeakusa.com/

    After we receive your new application, it will be reviewed by a member of our staff, typically within two business days.

    Thank you.
    The reasons are:

    You must provide a URL to an online, working website for your organization.
    But I have the website: http://www.plataformaets2.com/

    The website must have content and demonstrate community activity. Creating a website for the sole purpose of acquiring an NPL is not permitted.
    But the community has activity in a Spanish forum ( http://www.forocoches.com/ )

    'Under Construction' websites are not permitted.
    But the website isn't under construction.

    If content on your website requires login to access, provide us with a temporary username and password to review the website.
    But we only login to edit the contect, because the page is public.

    Free web or community pages (e.g. yahoo.com, gmx.de, facebook.com, laposte.net, orange.fr, seznam.cz, interia.eu, etc.) are not permitted.
    But we have a .com domain.

    And now my question: What is the real reason? TS3 doesn't accept Spanish aplications for NPL?

    We need the NPL because our members can't enter to the server, we are more than 32 players...


    Greatz,

    Hunteroriol

  13. #133
    Join Date
    November 2014
    Posts
    0
    hey,

    same issue, i don't understand why, same mail, same answers, but with my website " http://stratagemme.eu/ ". i don't create a second post for same topic.

    i follow you,

    Darknudiste

  14. #134
    Join Date
    February 2014
    Posts
    10

    Non-profit license application.

    Hello.

    For few weeks now I have tried to apply for a NPL for my non profit organization. They have all been denied with reason: * The IP address you provided is being used by another licensed server. If you are renting a VPS for your TeamSpeak server, make sure to provide the dedicated IP address.

    I do have and provide dedicated IP address and nothing else but 32 slot no licence runnning on it. I have submitted two ticets to support which have been deleted widouth an answer.

    Could someone from TeamSpeak staff help me with this problem.

    Kind regards,
    Raimo

  15. #135
    Join Date
    July 2012
    Location
    Germany
    Posts
    0

    Unhappy Server() error while starting servermanager, error: license date not ok

    Hi,
    i have a problem.
    My Teamspeak-Server can't start.

    2014-11-17 09:46:15.955462|ERROR |Accounting | | License ID: XXXXXX expired
    2014-11-17 09:46:15.955519|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok

    type : Nonprofit
    start date : Wed Aug 20 00:00:00 2014
    end date : Sat Feb 28 00:00:00 2015
    max. virtual servers: 10
    max. slots : 512
    description : TeamSpeak 3 Non-Profit License

    I can't login to my E-Mail (License-Email Adress).
    Who can help me?
    Last edited by FreakyAlex; November 17th, 2014 at 06:20 PM.

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