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  1. #1
    Join Date
    August 2013
    Posts
    7

    Exclamation Users beeing disconnected randomly.

    My TS3 users, from my TS3 server, are beeing disconnected and reconected randomly. There is no pattern to it. Even i get disconnected, random, and than, i reconnect automatically (disconnected-connected). This issue happens every day, random. Sometimes, after i get disconnected, i reconnect with a #1 after my nickname. Every time me and the users, after disconnecting, they and me, reconnect fast automatically.

    Code:
    2013-08-09 15:08:00.587611|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:33601'(id:4)
    2013-08-09 15:08:00.852341|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:10:00.120226|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:47545'(id:4)
    2013-08-09 15:10:00.381603|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:12:31.026980|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:58942'(id:4)
    2013-08-09 15:12:31.289923|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:15:00.156856|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:50989'(id:4)
    2013-08-09 15:15:00.434417|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:18:00.942122|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:54773'(id:4)
    2013-08-09 15:18:01.132640|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:20:55.557947|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:54883'(id:4)
    2013-08-09 15:20:55.804214|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:24:00.342421|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:39257'(id:4)
    2013-08-09 15:24:00.597846|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:26:00.376549|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:55180'(id:4)
    2013-08-09 15:26:00.603351|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:28:00.448735|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:45227'(id:4)
    2013-08-09 15:28:00.704154|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:30:30.835380|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:46536'(id:4)
    2013-08-09 15:30:31.083609|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:33:00.321467|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:46438'(id:4)
    2013-08-09 15:33:00.606890|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:35:00.266684|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:55969'(id:4)
    2013-08-09 15:35:00.484404|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:37:00.176094|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:42906'(id:4)
    2013-08-09 15:37:00.449719|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:39:30.622479|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:52659'(id:4)
    2013-08-09 15:39:30.884364|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:42:30.453196|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:47751'(id:4)
    2013-08-09 15:42:30.786651|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:45:25.482437|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:41751'(id:4)
    2013-08-09 15:45:25.647627|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:48:25.297024|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:58579'(id:4)
    2013-08-09 15:48:25.504425|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:50:55.808353|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:33985'(id:4)
    2013-08-09 15:50:56.084839|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:52:49.173456|INFO    |VirtualServer |  1| client disconnected 'Vlad'(id:2) reason 'reasonmsg=connection lost'
    2013-08-09 15:53:00.681101|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:50702'(id:4)
    2013-08-09 15:53:00.905704|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:55:55.346976|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:47979'(id:4)
    2013-08-09 15:55:55.580288|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 15:58:00.828710|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:35926'(id:4)
    2013-08-09 15:58:01.012456|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 16:00:30.492681|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:48590'(id:4)
    2013-08-09 16:00:30.669054|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 16:03:00.623018|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:44263'(id:4)
    2013-08-09 16:03:00.811175|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 16:05:00.308133|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:49725'(id:4)
    2013-08-09 16:05:00.557884|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'

    Code:
    2013-08-09 13:11:38.824869|INFO    |VirtualServer |  1| client disconnected 'Jason2000'(id:3) reason 'reasonmsg=connection lost'
    2013-08-09 13:11:43.728830|INFO    |VirtualServer |  1| client disconnected 'railyard82'(id:5) reason 'reasonmsg=connection lost'
    Code:
    2013-08-09 13:10:49.185789|INFO    |VirtualServer |  1| client disconnected 'Vlad'(id:2) reason 'reasonmsg=connection lost'
    2013-08-09 13:11:20.805416|INFO    |VirtualServer |  1| client connected 'Vlad'(id:2) from 109.97.1.165:4558
    Code:
    2013-08-09 19:13:01.061231|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:50058'(id:4)
    2013-08-09 19:13:01.332374|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 19:14:55.862892|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:44134'(id:4)
    2013-08-09 19:14:56.047135|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 19:16:15.245133|INFO    |VirtualServer |  1| client connected 'Jason20001'(id:3) from 79.113.192.190:32037
    2013-08-09 19:16:33.439077|INFO    |VirtualServer |  1| client disconnected 'Jason2000'(id:3) reason 'reasonmsg=connection lost'
    2013-08-09 19:17:39.703681|INFO    |VirtualServer |  1| client disconnected 'Jason20001'(id:3) reason 'reasonmsg=connection lost'
    2013-08-09 19:18:00.853686|INFO    |VirtualServer |  1| query client connected 'Unknown from 108.61.78.149:54044'(id:4)
    2013-08-09 19:18:01.156178|INFO    |VirtualServer |  1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-09 19:18:01.780909|INFO    |VirtualServer |  1| client connected 'Jason2000'(id:3) from 79.113.192.190:32037
    2013-08-09 19:18:13.973327|INFO    |VirtualServer |  1| client (id:12) was added to servergroup 'MC Player'(id:10) by client 'Jason2000'(id:3)
    2013-08-09 19:18:28.848513|INFO    |VirtualServer |  1| client disconnected 'railyard82'(id:5) reason 'reasonmsg=connection lost'
    2013-08-09 19:19:02.837047|INFO    |VirtualServer |  1| client connected 'railyard82'(id:5) from 86.107.62.90:57782
    That's all i get in the logs. And are full of this "errors", and nothing else.

    HELP!

    Thanx.

    Later edit: I get disconnected even if i try to add a picture to a channel. When i pasted the code, i was dropped. On other channels, i could put pictures in description, but on a channel, all the time i tryed to add a picture, i got dropped. i Had to ask a friend to put the picture.

    And another ting. I get dropped/disconnected + reconnected even wen i go to Tools - Server log (sometimes)!
    Last edited by Jason2000; August 10th, 2013 at 08:55 PM. Reason: i reminded someting.

  2. #2
    Join Date
    August 2013
    Posts
    7
    Any help please?

  3. #3
    Join Date
    August 2013
    Posts
    7
    Are these the TeamSpeak forums of support please? Because if yes, it seems nobody from TS3 staff is helping us to solve the problems...

  4. #4
    Join Date
    August 2013
    Location
    Germany
    Posts
    530
    Hello,

    in the first log there is only 1 actual connection lost, the rest is just a query client leaving again (even though not quite smoothly).

    The second one is a bit more interesting:
    Code:
    2013-08-09 13:11:38.824869|INFO    |VirtualServer |  1| client disconnected 'Jason2000'(id:3) reason 'reasonmsg=connection lost'
    2013-08-09 13:11:43.728830|INFO    |VirtualServer |  1| client disconnected 'railyard82'(id:5) reason 'reasonmsg=connection lost'
    Check out the timestamps - they lost connection simultaniously. If they are not using the same router to connect to the server, then I suggest that you monitor the traffic and CPU usage. Maybe you can find a peak in traffic which caused them to disconnect? For instance if somebody is attacking you with DDoS, it will cause just this issue as your traffic explodes for a while.

    Also please check out the client connection info and try to see if ping/packet loss increases before a disconnect.

  5. #5
    Join Date
    August 2013
    Posts
    7
    Hello. I didn't copied-pasted the whole log messages because all logs are full of users beeing disconnected... not only the gametracker. The ones disconnected are not using the same router... it's me, and other users from their own homes. No body is attacking me with DDoS. The VPS dosen't have a problem with traffic or CPU usage, since i have a friend, who has a VPS from same company i have mine, and he dosen't have NO PROBLEM AT ALL. His TS3 Server, on his VPS (same as mine, from same company as mine) works just perfect. No random/every day/every minutes disconnecting! I even talked to the company who provide the VPS, and they assured me it's not from them. I also use SSH to monitor my traffic or Munin (this is mine), you can check for yourself: http://92.114.32.156:81/
    And about the VPS:
    Model: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
    OS: Debian
    Bites: 32+64(both libraries installed)
    Don't know what to do to solve this problem. The server just keeps on disconnecting us every time, at a random period, whenever he wants, than just automatic reconnecting us back (with a #1 to name). I saw users who left their TS3 connected to my server, left home, and after 1-2 hours their nickname was something like this: nickname111111. That meant they where disconnected 6 time as they stayd on the server...

    I just copied-pasted SOME messages and not all from console and put them togheter...
    2013-08-19 21:18:09.378266|INFO |VirtualServer | 1| client connected 'Vlad1'(id:2) from 109.97.2.242:1092
    2013-08-19 21:18:29.207988|INFO |VirtualServer | 1| client disconnected 'Vlad'(id:2) reason 'reasonmsg=connection lost'
    2013-08-19 21:18:51.728261|INFO |VirtualServer | 1| client disconnected 'Vlad1'(id:2) reason 'reasonmsg=connection lost'
    2013-08-19 21:19:22.887175|INFO |VirtualServer | 1| client connected 'Vlad1'(id:2) from 109.97.2.242:1092
    2013-08-19 21:20:00.557444|INFO |VirtualServer | 1| query client connected 'Unknown from 108.61.78.149:55439'(id:4)
    2013-08-19 21:20:01.041833|INFO |VirtualServer | 1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-25 13:19:01.726043|INFO |VirtualServer | 1| client disconnected 'Jason2000'(id:3) reason 'reasonmsg=connection lost'
    2013-08-25 13:22:00.695381|INFO |VirtualServer | 1| query client connected 'Unknown from 108.61.78.149:33154'(id:4)
    2013-08-25 13:22:00.997668|INFO |VirtualServer | 1| query client disconnected 'GameTracker'(id:4) reason 'reasonmsg=connection lost'
    2013-08-27 15:35:58.416721|INFO |VirtualServer | 1| client disconnected 'winetou'(id:58) reason 'reasonmsg=connection lost'
    2013-08-27 15:36:10.938263|INFO |VirtualServer | 1| client connected 'winetou'(id:58) from 188.25.229.65:54164
    Later Edit (forgot to say): Sometimes, when i change the room, to go in other room, the TS3 get stuck, i hear "connection lost" after 2-3 seconds i hear "connected", than i have a#1 after nickname. Sometimes, if i want to add a picture to a room (as description) i get connection lost, and so on. But the main ideea, every day, every 5-10 minutes we all get "connection lost - connected" and all get number 1-1-1-1 after nicknames.
    Last edited by Jason2000; August 30th, 2013 at 10:04 AM.

  6. #6
    Join Date
    August 2013
    Posts
    7
    Any help?At least tell me the right libraries i need to have on my VPS for TS3 to work right - The VPS runnin on Debian i686.

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