I downloaded the TS app a couple months ago and it worked fine for a couple weeks. After that it started crashing when others would speak. I can join a room and hang in there by myself for as long as I like but when others sign on and start talking, the app will either freeze or shut down on me. I deleted the app and reinstalled it, I did a factory reset on my phone and reinstalled the app and it still has that problem. Please help.

Phone Info:
HTC One E8
Android version 5.0.2
HTC Sense version 6.0