Instance check error / failed to register local accounting service on Linux

[dani4u87]

Edit by moderator

Please read the FAQ


-----------Original report below-----------

hi guys

after some days testing the server, i want to switch to mysql.
had some problems but google and this forum helped me out.

now, i have a weird error as following:

2010-01-03 22:59:03.276230|INFO |ServerLibPriv | | Server Version: 3.0.0-beta12 [Build: 9596]
2010-01-03 22:59:03.280054|INFO |DatabaseQuery | | dbPlugin name: MySQL plugin, (c)TeamSpeak Systems GmbH
2010-01-03 22:59:03.280302|INFO |DatabaseQuery | | dbPlugin version: 1
2010-01-03 22:59:03.300716|INFO |SQL | | db_CreateTables() tables droped
2010-01-03 22:59:03.832390|INFO |SQL | | db_CreateTables() tables created
2010-01-03 22:59:04.075183|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
2010-01-03 22:59:04.077527|ERROR |Accounting | | failed to register accounting service
2010-01-03 22:59:04.078355|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: instance check error

first: the license key IS in the right directory, and i tested it also with the full path /srv/teamspeak3/licensekey.dat


at last, my config files:

machine_id=
default_voice_port=9987
voice_ip=0.0.0.0
licensepath=licensekey.dat
filetransfer_port=30033
filetransfer_ip=0.0.0.0
query_port=10011
query_ip=0.0.0.0
dbplugin=ts3db_mysql
dbpluginparameter=/srv/teamspeak3/ts3db_mysql.ini
dbsqlpath=sql/
dbsqlcreatepath=create_mysql/
logpath=logs
logquerycommands=1
<extra line inserted>

[config]
host=127.0.0.1
port=3306
username=teamspeak3
password=xxxxxxxxxxxxxxxx
database=teamspeak3
socket=
<extra line inserted>

i hope anyone of you can help me.
at this time, i set up a clean server and test it with a clean db.


and sorry for my bad english :>


EDIT: same with a fresh install & db with the ini files above.
for testing i started it without the ini files, worked also with the license key

[linuxx]

Could be a permissions issue..
chmod -R 755 /srv/teamspeak3

Or you could put the full path to the .lic file in the config.

Linuxx

[Cheech]

Hi,

remove the line: licensekey.dat from your ts3server.ini

and change: dbpluginparameter=/srv/teamspeak3/ts3db_mysql.ini to dbpluginparameter=ts3db_mysql.ini

Also give us your file list with ls -l

thx
cheech

[dani4u87]

thanks.

testing it now.

here's the list

[email protected]:~/teamspeak3$ ls -l
insgesamt 5132
drwxr-xr-x  2 server server    4096 31. Dez 05:50 doc
drwxr-xr-x  3 server server    4096  3. Jan 23:08 files
drwxr-xr-x 31 server server    4096  5. Jan 22:48 files\virtualserver_1
-rwxr--r--  1 server server  212235 31. Dez 05:50 libts3db_mysql.so
-rwxr--r--  1 server server  952289 31. Dez 05:50 libts3db_sqlite3.so
-rwxr--r--  1 server server     910 31. Dez 00:20 licensekey.dat
drwxr-xr-x  2 server server    4096  8. Jan 22:21 logs
-rwxr--r--  1 server server     112 31. Dez 00:21 serverkey.dat
drwxr-xr-x  2 server server    4096 31. Dez 05:50 serverquerydocs
drwxr-xr-x  4 server server    4096 31. Dez 05:50 sql
-rwxr--r--  1 server server     100  3. Jan 22:51 ts3db_mysql.ini
-rwxr--r--  1 server server     310  3. Jan 22:58 ts3server.ini
-rwxr--r--  1 server server 3777904 31. Dez 05:50 ts3server_linux_amd64
-rwxr--r--  1 server server  248832  8. Jan 22:21 ts3server.sqlitedb
[email protected]:~/teamspeak3$

tested it, but now i have the "old" problem: (i had it before)

[email protected]:~/teamspeak3$ ./ts3server_linux_amd64 inifile=ts3server.ini &
[1] 28699
[email protected]:~/teamspeak3$ Logging started
2010-01-08 23:30:54.824551|INFO    |ServerLibPriv |   | Server Version: 3.0.0-beta12 [Build: 9596]
2010-01-08 23:30:54.828363|INFO    |DatabaseQuery |   | dbPlugin name:    MySQL plugin, (c)TeamSpeak Systems GmbH
2010-01-08 23:30:54.828543|INFO    |DatabaseQuery |   | dbPlugin version: 1
2010-01-08 23:30:54.837407|ERROR   |DatabaseQuery |   | mysql_real_connect() failed with error: Access denied for user 'server'@'dani4u.com' (using password: YES)

[1]+  Speicherzugriffsfehler  ./ts3server_linux_amd64 inifile=ts3server.ini
[email protected]:~/teamspeak3$

all of my mysql settings are set up correctly, but it creates only the tables.. nothing more


got it.
i edited the mysql rights for "server" - changed "localhost" and "127.0.0.1" to a single IP
tested it before only with "%" (standing for all hosts allowed to connect this db)

so, the problem was only the mysql account "server" - that wasnt allowed to connect from the main ip


thanks guys for help

[Cheech]

Hi,

did you create a DB, user and password for the ts3 server ?

What is written in your ts3server.ini and ts3db_mysql.ini (without passwords) ???

Which OS ? 32 or 64 Bit ???

Cheech

[igorsantos11]

Hi guys, i have one VPS on hostdime.com and i can't start my teamspeak 3 server.

Here it's the log file:

2011-02-16 01:44:10.989177|INFO |ServerLibPriv | | Server Version: 3.0.0-beta30 [Build: 12998], Linux
2011-02-16 01:44:10.989379|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
2011-02-16 01:44:10.989412|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
2011-02-16 01:44:10.989656|INFO |DatabaseQuery | | checking database integrity (may take a while)
2011-02-16 01:44:11.009081|INFO |SQL | | db_CreateTables() tables created
2011-02-16 01:44:11.192941|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
2011-02-16 01:44:11.193373|ERROR |Accounting | | failed to register local accounting service
2011-02-16 01:44:11.193409|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: instance check error


Anyone can help me?

Thanks

[florian_fr40]

Hello

Please read the documentation :

In some cases, the server process terminates on startup and the error message reads
"Server() error while starting servermanager, error: instance check error".

As long as you don't have a license key embededded we make sure you only run exactly
one instance of the TS3 server free unregistered version. We use shared memory to
facilitate the communication to detect other running instances, which requires tmpfs
to be mounted at /dev/shm. If you (for whatever reason) do not have this mounted, the
above error will occur.

To fix this problem, the following commands or file edits need to be done as root user
(or using something like sudo). This is a temporary fix until your next reboot.

mount -t tmpfs tmpfs /dev/shm

Now, to make sure this mount is done automatically upon reboot edit the file /etc/fstab
and add the line:

tmpfs /dev/shm tmpfs defaults 0 0

[igorsantos11]

Hello

Please read the documentation :

I had already tried this...

[email protected] [~]# mount -t tmpfs tmpfs /dev/shm
mount: mount point /dev/shm does not exist
[email protected] [~]#

[igorsantos11]

I had already tried this...

[email protected] [~]# mount -t tmpfs tmpfs /dev/shm
mount: mount point /dev/shm does not exist
[email protected] [~]#

Anyone can help me?

[comanderxv]

A workaround is to put the nonprofit licence into folder. I don´t know the solution for that mounting problem.

[3lb34st]

Hello everyone i'm trying to install the TS3 server onto a VPS but i'm getting so trouble so if anybody could pin-point me to where is the problem that would be awesome!

ts3server.ini

machine_id=
default_voice_port=9987
voice_ip=*.*.*.*
licensepath=licensekey.dat
filetransfer_port=30033
filetransfer_ip=74.208.79.129
query_port=10011
query_ip=*.*.*.*
dbplugin=ts3db_sqlite3
dbpluginparameter=
dbsqlpath=sql/
dbsqlcreatepath=create_sqlite/
logpath=logs
logquerycommands=1

Error logs

2011-10-17 20:50:58.257573|INFO    |ServerLibPriv |   | Server Version: 3.0.0 [Build: 14957], Linux
2011-10-17 20:50:58.258271|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
2011-10-17 20:50:58.258340|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
2011-10-17 20:50:58.258887|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
2011-10-17 20:50:58.301336|INFO    |SQL           |   | pruning old database log entries where timestamp is older than 90 days
2011-10-17 20:50:58.314937|WARNING |Accounting    |   | Unable to find valid license key, falling back to limited functionality
2011-10-17 20:50:58.315098|ERROR   |Accounting    |   | failed to register local accounting service
2011-10-17 20:50:58.315127|ERROR   |ServerLibPriv |   | Server() error while starting servermanager, error: instance check error

So it seems to me that the process crash right at start...

More info needed let me know.
Thanks to all!

[RichDaMan]

The information to resolve that problem is contained in the server_quickstart.txt, I had exactly the same problem when I set up my server a couple of weeks ago.

In some cases, the server process terminates on startup and the error message reads
"Server() error while starting servermanager, error: instance check error".

As long as you don't have a license key embededded we make sure you only run exactly
one instance of the TS3 server free unregistered version. We use shared memory to
facilitate the communication to detect other running instances, which requires tmpfs
to be mounted at /dev/shm. If you (for whatever reason) do not have this mounted, the
above error will occur.

To fix this problem, the following commands or file edits need to be done as root user
(or using something like sudo). This is a temporary fix until your next reboot.

mount -t tmpfs tmpfs /dev/shm

Now, to make sure this mount is done automatically upon reboot edit the file /etc/fstab
and add the line:

tmpfs /dev/shm tmpfs defaults 0 0

[3lb34st]

thanks fixed!

[duerdum9]

Hello there, I got MySQL on my CentOS 5.5 VPS server, and I want TS3 to use it. But I've been searching for a while now, haven't found anything useful though, I did import the .sql file to a DB called ts3 - is there anyone who can lead me? Thank you.

This is the recent log:

2011-10-20 00:21:05.311921|INFO    |ServerLibPriv |   | Server Version: 3.0.0 [Build: 14957], Linux
2011-10-20 00:21:05.312094|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
2011-10-20 00:21:05.312115|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
2011-10-20 00:21:05.312286|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
2011-10-20 00:21:05.326166|INFO    |SQL           |   | pruning old database log entries where timestamp is older than 90 days
2011-10-20 00:21:05.338682|WARNING |Accounting    |   | Unable to find valid license key, falling back to limited functionality
2011-10-20 00:21:05.338840|ERROR   |Accounting    |   | failed to register local accounting service
2011-10-20 00:21:05.338861|ERROR   |ServerLibPriv |   | Server() error while starting servermanager, error: instance check error

--- Thread Merged

[Rushhour]

Hallo,

I just joined the Teamspeak Community because i need your help.

Me and a friend wanted to open a new Teamspeak³ Server so we followed this instructions to install it ( http://www.youtube.com/watch?v=rovHEM-mrMw )
Everything was fine and i thought now the Server would run but it didnt . I always get the Message that it doesnt work.

The last message i got in putty.exe was:
vps7128:~/ts/teamspeak3-server_linux-x86# ./ts3server_startscript.sh start
WARNING ! For security reasons we advise: DO NOT RUN THE SERVER AS ROOT
!!!!!!!!!!!
Starting the TeamSpeak 3 server
TeamSpeak 3 server started, for details please view the log file
vps7128:~/ts/teamspeak3-server_linux-x86#
------------------------------------------------------------------
I M P O R T A N T
------------------------------------------------------------------
Server Query Admin Acccount created
loginname= "censored", password= "censored"
------------------------------------------------------------------


vps7128:~/ts/teamspeak3-server_linux-x86#


I tried to connect to server by using the Ip of our Server 94.199.242.*** (censored) and the normal Teamspeak Port :9987 but it didnt work.

We use a vServer hosted by http://alfahosting.de/ . Its a Linux 32bit Server with Debian 5.0 / Confixx 3.3.5 .

We also cant connect to Server Query. We tried to connect to Server Query just like its told here http://www.team-bielefeld.de/teamspe...ogin_putty.htm .

Please help!

I also get this message in putty:
2011-12-30 21:37:51.434571|WARNING |Accounting | | Unable to find valid lic ense key, falling back to limited functionality
2011-12-30 21:37:51.435638|ERROR |Accounting | | failed to register local accounting service
2011-12-30 21:37:51.435773|ERROR |ServerLibPriv | | Server() error while sta rting servermanager, error: instance check error
[email protected]:/home/teamspeak/teamspeak3-server_linux-x86$

*** Thread Merged ***