What to do when you have lost your permissions

[Matthias B]

Hello,

in this thread I will explain which steps need to be taken when you have lost your permissions on your TeamSpeak 3 server. The cause of this could be that your unique ID changed (eg. because of reinstalling TeamSpeak 3 Client) or because you have been removed from your admin group.

Question 1:
Do you host your server yourself, meaning you have access to the Admin Server Query group?

If yes

Question 2:
Do you still have the password for the "serveradmin" account? (received upon the first start up of your TeamSpeak 3 server)

If yes...

If you do not know how to use Server Query (telnet), please take a look at this thread:
http://forum.teamspeak.com/showthrea...e-Server-Query
Please connect to your server with your Client. Having done so, please go to Permissions -> Server groups. Now get the number in parentheses behind the group you need to be in (e.g. Server Admin (6) => 6)
Using this knowledge, you can create a new token for yourself. Connect to the Query Interface using any telnet client (e.g. putty). The Default query port is 10011. Once connected issue the following commands in order, replacing anything written in ALL_CAPS_LIKE_THIS with the appropriate information.

login serveradmin PASSWORD
use port=VOICE_PORT_OF_SERVER_EG_9987
tokenadd tokentype=0 tokenid1=SERVERGROUP_ID_GAINED_ABOVE tokenid2=0

The output should be something like
token=UadpbuJLf6FL6bWVuJ0W9+yml5btScRFJSs9NSuN
Now in your client, click on Permissions, Use Privilege Key and enter the key you have just received.

If no...

Please take a look at this FAQ article to get your password back: https://support.teamspeakusa.com/ind...-query-account
After this, please proceed to the "If yes..." part of Question 2.

If no...

Question 2:
Is anybody else on the server able to pass on the admin permissions to you?

If yes...

Ask another admin to grant you your old permissions.

If no...

In this case you will need to contact your host. Just ask him kindly to create a new privilege key for you.

Now, having had those issues you might want to ask the question: "How do I protect myself against losing all of my permissions?"
You will need to protect your permissions in two ways:
a) Save your identity:
Click on Settings, Identities, Export and save it to a USB stick or something similar. Importing this file will grant you all of your permissions on a different installation of TeamSpeak 3 (eg. having reinstalled the operating system).

b) Prevent other admins from taking away your permissions:
Well, probably the best way to understand how this is done is by watching someone do it. Please take a look at this video: https://www.youtube.com/watch?v=r0MnGjolaqU&hd=1

[Alcazar]

Great tutorial as always.
You did something similar earlier, but not as in detail as here.
Hopefully it helps users, esp. if they obey the last paragraph...

[Dimakk]

Hello.
Today I unfortenetely removed my server admin. How can I get it back?
Btw I'm the only one who had permissions on mine server.

[Ygaper]

I accidentally changed my own server group to admin where i have configured so i can't change back to server admin. And i need to get back to server admin but i dont know how.

[Skillz]

One of the links takes me to an invalid thread. Guessing it was deleted?

http://forum.teamspeak.com/showthrea...word-Look-here

Basically I've lost the admin privilege on my TS3 server. I host the server on my own Linux box. I can not remember the serveradmin password to login via telnet and no one else on the server has admin privileges.

How can I get my admin privileges back?

[Matthias B]

One of the links takes me to an invalid thread. Guessing it was deleted?

http://forum.teamspeak.com/showthrea...word-Look-here

Basically I've lost the admin privilege on my TS3 server. I host the server on my own Linux box. I can not remember the serveradmin password to login via telnet and no one else on the server has admin privileges.

How can I get my admin privileges back?

Hello,

thank you for letting us know about the broken link. We have replaced the sticky thread in the forum with an FAQ article in our knowledgebase. The link has been fixed now.

[phil671]

Thank you for this helpfull tutorial,

but, ones i have to token where i need to put it to get back my admin rights?

Thanks.

[Crpunk2000]

I accidentally changed my own server group to admin where i have configured so i can't change back to server admin. And i need to get back to server admin but i dont know how.

If you have your email and password for the teamspeak you can sign in and change your rank back to server admin online.Good Luck

[Etney]

Hi everyone!

I purchased a TS3 server few days ago and when i was changing and editting a few things i lost the Server Admin and now i cant change and edit all the things, just a little ones. How can i fix it and turn back my admin server please?

Thank you so much

[WH17EW0LF]

Ok, so this is a bit of a weird one and im not sure if there is anything that can be done about it but here goes...

I use a TS3 host, all works well except for the fact that I recently reinstalled windows and in doing so I have lost my admin, I do not have a backup of my identity so cannot get the admin back that way and im not sure what has happened but the host website has been down for maintenence for a while now so I cannot access any of the host settings, including getting my admin back by requesting a new Privaledge key, I was also the only admin on the server.

Is there any way I can get my admin back at all?

Thanks in advance.

[WH17EW0LF]

Thank you for merging my post with this topic but as I stated in my original post, I do not have access to the host and thats the only way I know of to fix this issue. This is why I made a new post instead of just replying in this topic as I felt it fit better as a seperate discussion.

Does anyone know of anything else I could try at all?

[dante696]

These are all ways in case you did not make an backup or used TeamSpeak's sync feature or someone else on the server has Admin on your server or the host can not be contacted or you do not have access to the ServerQuery.

There are already 5 ways that could rescue your permissions.
There is no other way.

[Margit]

After switch my PC to a new one, the problems begins. When i start the client, i could not enter all rooms, could not set rights and my own rights are lost.
Unzureichende Client Rechte (gescheitert an i_channel_join_power)
I read a lot of Forum statements but nothing work.

I am the owner of the server.

I wrote it in englisch because i dont know if here also german users

[dante696]

You missed to backup, export and import your settings.db from old client.
Or more simple: You missed to use Sync feature from myTeamSpeak to make sure everything is there on new device.
How-to-transfer-identies-etc-to-a-new-computer

You did read a lot on our forum? Welcome to the right thread.
Post 1 explains your options, when old pc hardware was formatted or broke.

[johnnydotexe]

I had to perform an unexpected OS wipe/reinstall on my machine and now I no longer have superadmin to my freeBSD teamspeak server. Is there any way to get it back? Anything in the server install directory or logs that can save me?