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  1. #1
    Join Date
    March 2013
    Posts
    3

    Can't Connect to my own server

    Hey guys.
    I have a paid server that was donated to me by a friend.
    It's at omsicanada.ts3dns.com or vs26.tserverhq.com:7078 and the actual IP is at 198.100.144.192:7078
    It was working fine yesterday, until I got home today.
    I cannot connect using my home internet, but I can connect to other servers.
    I have tried using my Windows 7 desktop, and as well my Samsung Galaxy S4 phone.
    I tried using data to connect to the server and I can sucessfully connect.

    I pinged 198.100.144.192 in cmd...
    Click image for larger version. 

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    And then the Client Log for the TS3dns:
    Code:
    2013-12-18 18:58:11.801072|INFO    |ClientUI      |  3| Connect to server: omsicanada.ts3dns.com
    2013-12-18 18:58:11.803072|INFO    |ClientUI      |  3| Trying to resolve omsicanada.ts3dns.com
    2013-12-18 18:58:11.853075|INFO    |TSDNS         |   | SRV DNS resolve unsuccessful for "_ts3._udp.omsicanada.ts3dns.com"
    2013-12-18 18:58:11.853075|INFO    |TSDNS         |   | No SRV TSDNS found at "_tsdns._tcp.omsicanada.ts3dns.com"
    2013-12-18 18:58:11.853075|INFO    |TSDNS         |   | DNS resolve successful, "omsicanada.ts3dns.com"=108.168.240.66
    2013-12-18 18:58:12.008084|INFO    |TSDNS         |   | TSDNS found at "ts3dns.com" and queried successfully. Result: 198.100.144.192:7078
    2013-12-18 18:58:12.008084|INFO    |ClientUI      |  3| Lookup finished: 198.100.144.192 7078 omsicanada.ts3dns.com 1 0
    2013-12-18 18:58:12.008084|INFO    |ClientUI      |  3| Resolve successful: 198.100.144.192:7078
    2013-12-18 18:58:12.009084|INFO    |ClientUI      |  3| Blacklist check ok
    2013-12-18 18:58:12.009084|INFO    |ClientUI      |  3| Initiating connection: 198.100.144.192:7078 omsicanada.ts3dns.com
    2013-12-18 18:58:12.024085|INFO    |TSDNS         |   | TSDNS found at "omsicanada.ts3dns.com" and queried successfully. Result: 198.100.144.192:7078
    2013-12-18 18:58:12.151092|INFO    |ClientUI      |  3| Connect status: Connecting
    2013-12-18 18:58:12.417107|DEVELOP |PktHandler    |   | Puzzle solve time: 8
    2013-12-18 18:58:22.839703|INFO    |ClientUI      |  3| Connect status: Disconnected
    2013-12-18 18:58:22.840704|INFO    |ClientUI      |  3| Failed to connect to server, want autoreconnect = 0
    And then the client log for the vs26.tserverhq.com:7078
    Code:
    2013-12-18 19:01:10.577297|INFO    |ClientUI      |   | ts3server: vs26.tserverhq.com/?port=7078
    2013-12-18 19:01:10.577297|INFO    |ClientUI      |  3| Connect to server: vs26.tserverhq.com
    2013-12-18 19:01:10.579298|INFO    |ClientUI      |  3| Trying to resolve vs26.tserverhq.com
    2013-12-18 19:01:10.581298|INFO    |TSDNS         |   | DNS resolve successful, "vs26.tserverhq.com"=198.100.144.192
    2013-12-18 19:01:10.597299|INFO    |TSDNS         |   | SRV DNS resolve unsuccessful for "_ts3._udp.vs26.tserverhq.com"
    2013-12-18 19:01:11.181332|INFO    |ClientUI      |  3| Lookup finished: 198.100.144.192 7078 vs26.tserverhq.com 0 0
    2013-12-18 19:01:11.181332|INFO    |ClientUI      |  3| Resolve successful: 198.100.144.192:7078
    2013-12-18 19:01:11.181332|INFO    |ClientUI      |  3| Blacklist check ok
    2013-12-18 19:01:11.182332|INFO    |ClientUI      |  3| Initiating connection: 198.100.144.192:7078 vs26.tserverhq.com
    2013-12-18 19:01:11.403345|INFO    |ClientUI      |  3| Connect status: Connecting
    2013-12-18 19:01:11.655359|DEVELOP |PktHandler    |   | Puzzle solve time: 7
    2013-12-18 19:01:21.850942|INFO    |ClientUI      |  3| Connect status: Disconnected
    2013-12-18 19:01:21.851942|INFO    |ClientUI      |  3| Failed to connect to server, want autoreconnect = 0
    2013-12-18 19:10:37.158704|INFO    |              |   | Memory usage: 56.11 MiB
    As well, it appears that TSViewer is also having problems connecting: TSViewer I did try restart the server about an hour ago, so it would be around 18:00, but it only picked it up since 19:00.

    Devices information:
    Router
    Linksys EA2700
    Computer
    Acer M3970-EB30P
    Phone
    Samsung Galaxy S4 SGH-i337M (Canadian version)

    Hope this was enough info for you guys,
    hope you can help me,
    thanks!

    Harrison

  2. #2
    Join Date
    January 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    2,698
    Quote Originally Posted by BCPTF View Post
    Hey guys.
    I have a paid server that was donated to me by a friend.
    It's at omsicanada.ts3dns.com
    I've connected without problem. The server says it's running 4hours...
    (taken from the server info pannel)
    Code:
    Name:OMSI Canada
    Address:omsicanada.ts3dns.com
    Version:3.0.10.1 (08/11/2013 12:09:56) on Linux
    License:Licensed hosting provider
    Uptime:4 hours 44 minutes 49 seconds
    ...maybe when you tried to connect it was stopped due to maintenance.

  3. #3
    Join Date
    March 2013
    Posts
    3
    Quote Originally Posted by PotaBlava View Post
    I've connected without problem. The server says it's running 4hours...
    (taken from the server info pannel)
    Code:
    Name:OMSI Canada
    Address:omsicanada.ts3dns.com
    Version:3.0.10.1 (08/11/2013 12:09:56) on Linux
    License:Licensed hosting provider
    Uptime:4 hours 44 minutes 49 seconds
    ...maybe when you tried to connect it was stopped due to maintenance.
    Today is another time when it didn't work. I couldn't connect with anything on my WiFi, but other people did..
    And the 4 hours is because I restarted it..
    I tried restarting but didn't help.

  4. #4
    Join Date
    January 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    2,698
    This is your log:
    Quote Originally Posted by BCPTF View Post
    And then the Client Log for the TS3dns:
    Code:
    2013-12-18 18:58:11.801072|INFO    |ClientUI      |  3| Connect to server: omsicanada.ts3dns.com
    2013-12-18 18:58:11.803072|INFO    |ClientUI      |  3| Trying to resolve omsicanada.ts3dns.com
    2013-12-18 18:58:11.853075|INFO    |TSDNS         |   | SRV DNS resolve unsuccessful for "_ts3._udp.omsicanada.ts3dns.com"
    2013-12-18 18:58:11.853075|INFO    |TSDNS         |   | No SRV TSDNS found at "_tsdns._tcp.omsicanada.ts3dns.com"
    2013-12-18 18:58:11.853075|INFO    |TSDNS         |   | DNS resolve successful, "omsicanada.ts3dns.com"=108.168.240.66
    2013-12-18 18:58:12.008084|INFO    |TSDNS         |   | TSDNS found at "ts3dns.com" and queried successfully. Result: 198.100.144.192:7078
    2013-12-18 18:58:12.008084|INFO    |ClientUI      |  3| Lookup finished: 198.100.144.192 7078 omsicanada.ts3dns.com 1 0
    2013-12-18 18:58:12.008084|INFO    |ClientUI      |  3| Resolve successful: 198.100.144.192:7078
    2013-12-18 18:58:12.009084|INFO    |ClientUI      |  3| Blacklist check ok
    2013-12-18 18:58:12.009084|INFO    |ClientUI      |  3| Initiating connection: 198.100.144.192:7078 omsicanada.ts3dns.com
    2013-12-18 18:58:12.024085|INFO    |TSDNS         |   | TSDNS found at "omsicanada.ts3dns.com" and queried successfully. Result: 198.100.144.192:7078
    2013-12-18 18:58:12.151092|INFO    |ClientUI      |  3| Connect status: Connecting
    2013-12-18 18:58:12.417107|DEVELOP |PktHandler    |   | Puzzle solve time: 8
    2013-12-18 18:58:22.839703|INFO    |ClientUI      |  3| Connect status: Disconnected
    2013-12-18 18:58:22.840704|INFO    |ClientUI      |  3| Failed to connect to server, want autoreconnect = 0
    This is mine:
    Code:
    30/12/2013 10:32:44	ClientUI	Info	Connect to server: omsicanada.ts3dns.com	
    30/12/2013 10:32:44	ClientUI	Info	Trying to resolve omsicanada.ts3dns.com	
    30/12/2013 10:32:44	TSDNS	Info	SRV DNS resolve unsuccessful for "_ts3._udp.omsicanada.ts3dns.com"	
    30/12/2013 10:32:44	TSDNS	Info	No SRV TSDNS found at "_tsdns._tcp.omsicanada.ts3dns.com"	
    30/12/2013 10:32:44	TSDNS	Info	No SRV TSDNS found at "_tsdns._tcp.ts3dns.com"	
    30/12/2013 10:32:44	TSDNS	Info	DNS resolve successful, "omsicanada.ts3dns.com"=108.168.240.66	
    30/12/2013 10:32:45	TSDNS	Info	TSDNS found at "ts3dns.com" and queried successfully. Result: 198.100.144.192:7078	
    30/12/2013 10:32:45	ClientUI	Info	Lookup finished: 198.100.144.192 7078 omsicanada.ts3dns.com 1 0	
    30/12/2013 10:32:45	ClientUI	Info	Resolve successful: 198.100.144.192:7078	
    30/12/2013 10:32:45	ClientUI	Info	Blacklist check ok	
    30/12/2013 10:32:45	ClientUI	Info	Initiating connection: 198.100.144.192:7078 omsicanada.ts3dns.com	
    30/12/2013 10:32:45	TSDNS	Info	TSDNS found at "omsicanada.ts3dns.com" and queried successfully. Result: 198.100.144.192:7078	
    30/12/2013 10:32:45	ClientUI	Info	Connect status: Connecting	
    30/12/2013 10:32:45	PktHandler	Devel	Puzzle solve time: 21	
    30/12/2013 10:32:46	ClientUI	Info	Connect status: Connected	
    30/12/2013 10:32:46	ClientUI	Info	Connect status: Establishing connection	
    30/12/2013 10:32:47	ClientUI	Info	Connect status: Connection established	
    30/12/2013 10:32:47	PermManager	Info	Requesting permissions from server	
    30/12/2013 10:32:58	ClientUI	Info	Connect status: Disconnected
    You don't connect but I do.

    You have
    2013-12-18 18:58:12.417107|DEVELOP |PktHandler | | Puzzle solve time: 8

    and I have
    30/12/2013 10:32:45 PktHandler Devel Puzzle solve time: 21

    There is another case very similar to yours, this thread:
    http://forum.teamspeak.com/showthrea...376#post368376
    It's another server, another router but also the user that can't connect gets a "Puzzle solve time = 9" . And in this case we tried modifyng parameters in the router without success.

  5. #5
    Join Date
    March 2013
    Posts
    3

    Angry

    Any more ideas? I've done the following:
    1) Disabled IPv4 SPI firewall as suggested in the thread the person above linked me.
    I could not find an option for: DDoS protection, or Flood Protection.
    2) Pinged the IP from the router, returned following results:
    Click image for larger version. 

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    For Christmas, I received a Sony laptop running Windows 8.1, and it does not connect.
    On my Windows 7 desktop, I opened Windows Firewall and created an inbound and outbound rule to not block connections.

    For my 8.1 laptop, I tried to improve the security level to 23. Here's are some logs:

    TS3DNS
    Code:
    2014-01-01 2:43:04 PM	ClientUI	Info	Connect to server: omsicanada.ts3dns.com	
    2014-01-01 2:43:04 PM	ClientUI	Info	Trying to resolve omsicanada.ts3dns.com	
    2014-01-01 2:43:04 PM	TSDNS	Info	SRV DNS resolve unsuccessful for "_ts3._udp.omsicanada.ts3dns.com"	
    2014-01-01 2:43:04 PM	TSDNS	Info	No SRV TSDNS found at "_tsdns._tcp.ts3dns.com"	
    2014-01-01 2:43:04 PM	TSDNS	Info	DNS resolve successful, "omsicanada.ts3dns.com"=108.168.240.66	
    2014-01-01 2:43:04 PM	TSDNS	Info	TSDNS found at "ts3dns.com" and queried successfully. Result: 198.100.144.192:7078	
    2014-01-01 2:43:04 PM	TSDNS	Info	TSDNS found at "omsicanada.ts3dns.com" and queried successfully. Result: 198.100.144.192:7078	
    2014-01-01 2:43:04 PM	ClientUI	Info	Lookup finished: 198.100.144.192 7078 omsicanada.ts3dns.com 1 0	
    2014-01-01 2:43:04 PM	ClientUI	Info	Resolve successful: 198.100.144.192:7078	
    2014-01-01 2:43:04 PM	ClientUI	Info	Blacklist check ok	
    2014-01-01 2:43:04 PM	ClientUI	Info	Initiating connection: 198.100.144.192:7078 omsicanada.ts3dns.com	
    2014-01-01 2:43:05 PM	ClientUI	Info	Connect status: Connecting	
    2014-01-01 2:43:05 PM	PktHandler	Devel	Puzzle solve time: 28	
    2014-01-01 2:43:15 PM	ClientUI	Info	Connect status: Disconnected
    Host given server address:
    Code:
    2014-01-01 2:44:37 PM	ClientUI	Info	Connect to server: vs26.tserverhq.com	
    2014-01-01 2:44:37 PM	ClientUI	Info	Trying to resolve vs26.tserverhq.com	
    2014-01-01 2:44:37 PM	TSDNS	Info	SRV DNS resolve unsuccessful for "_ts3._udp.vs26.tserverhq.com"	
    2014-01-01 2:44:37 PM	TSDNS	Info	No SRV TSDNS found at "_tsdns._tcp.vs26.tserverhq.com"	
    2014-01-01 2:44:37 PM	TSDNS	Info	DNS resolve successful, "vs26.tserverhq.com"=198.100.144.192	
    2014-01-01 2:44:38 PM	ClientUI	Info	Lookup finished: 198.100.144.192 7078 vs26.tserverhq.com 0 0	
    2014-01-01 2:44:38 PM	ClientUI	Info	Resolve successful: 198.100.144.192:7078	
    2014-01-01 2:44:38 PM	ClientUI	Info	Blacklist check ok	
    2014-01-01 2:44:38 PM	ClientUI	Info	Initiating connection: 198.100.144.192:7078 vs26.tserverhq.com	
    2014-01-01 2:44:38 PM	ClientUI	Info	Connect status: Connecting	
    2014-01-01 2:44:39 PM	PktHandler	Devel	Puzzle solve time: 14	
    2014-01-01 2:44:50 PM	ClientUI	Info	Connect status: Disconnected
    Direct IP
    Code:
    2014-01-01 2:44:38 PM	ClientUI	Info	Lookup finished: 198.100.144.192 7078 vs26.tserverhq.com 0 0	
    2014-01-01 2:44:38 PM	ClientUI	Info	Resolve successful: 198.100.144.192:7078	
    2014-01-01 2:44:38 PM	ClientUI	Info	Blacklist check ok	
    2014-01-01 2:44:38 PM	ClientUI	Info	Initiating connection: 198.100.144.192:7078 vs26.tserverhq.com	
    2014-01-01 2:44:38 PM	ClientUI	Info	Connect status: Connecting	
    2014-01-01 2:44:39 PM	PktHandler	Devel	Puzzle solve time: 14	
    2014-01-01 2:44:50 PM	ClientUI	Info	Connect status: Disconnected

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