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  1. #1
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    January 2014
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    Solved Crashed when trying to run an application.

    When running Teamspeak 3 on a Windows 7 64-bit OS, a partition over my Macbook Pro (unsure of version), things were functioning normally until I tried to run a game using OpenGL graphics. The first time this happened, I was running this with Overwolf, which caused massive bugging, unresponsiveness and eventually some kind of blue screen oerror with random weird white characters covered by odd white and gray lines. The computer crashed, and I was able to restart it once. This time, I uninstalled Overwolf, and then tried to relaunch the program. It started, but then ended up crashing my computer again. At this point, I am unable to start up Windows (which goes to a black screen and then auto-restarts my computer), nor Mac (which goes to a gray screen and doesn't respond after that), nor the Mac Recovery HD option, which does the same thing as normal Mac booting.

    I would like an explanation to why this is happening, and a list of possible solutions to this problem.

    Thank you.

  2. #2
    Join Date
    January 2014
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    Update: I was able to start up my computer, but the screen would always distort after 6 minutes or so and then my computer would become unusable. Currently posting from my phone as it has continued to crash and distort the screen on both partitions. Computer is off since it has encountered more boot problems.

    Edit: Will start in safe mode when able.
    Last edited by Tuevon; January 18th, 2014 at 06:08 AM. Reason: Left out a detail.

  3. #3
    Join Date
    January 2014
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    Update: Was able to run the Mac side without any problems once the boot was stable. Windows booting seems to be unstable.

    When Teamspeak was running, I did get a notification that my video driver had crashed. I'm getting the feeling that something had royally screwed with my drivers.

  4. #4
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    January 2014
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    Update: Running on the Mac side was more stable for about 23 minutes. The screen froze again and I had to restart. It seems that not waiting a while (25 minutes or more after the last shutdown, whether safe or unsafe), will still keep boot errors that result in the boot freezing.

    What concerns me the most is that the problems still occur after I uninstalled Teamspeak entirely, including configuration files and such. I uninstalled Overwolf as well, and even deleted all files in AppData that were left behind in the last uninstall.

  5. #5
    Join Date
    June 2008
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    18,153
    We can not and do not give any support for Hackintosh, Virtual machines and Windows operation systems running on MAC hardware.

    How should we reproduce this in a normal system?


    Quote Originally Posted by dante696 View Post
    Please report overwolf bugs and problems to the overwolf team.
    It's an external software form anotehr developer.
    http://www.overwolf.com/
    But i am sure, they also can not give any support for this.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  6. #6
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    January 2014
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    The problem is that in the case that Windows is installed on any computer, it should run any Windows program without trouble, and not mess with any drivers. All programs I had installed on my computer that were labeled as Windows software never had a problem. Teamspeak (or Overwolf) obviously isn't standard Windows software, as any safe program wouldn't give my computer a blue screen and persistent hell on both partitions. It doesn't matter if your program doesn't have support for Mac, as Mac is out of the equation. We're talking about Windows OS with a Windows application.

  7. #7
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  8. #8
    Join Date
    October 2003
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    That's because there's a native OS X client available... While it's a shame that you infested your precious MacBook Pro with a Windows installation, you're right that this should work as installing Windows on Mac hardware with Bootcamp is officially supported by Apple and is nothing illegal.

    Anyway... this sounds like the issue is caused by Overwolf, not TeamSpeak. So you might wanna ask your question here:

    http://forums.overwolf.com/


  9. #9
    Join Date
    January 2014
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    Thank you for your cooperation. I would like if this thread is left open just in case anything comes up.

    I would also like to ask if since it appears to be a video card problem, would digging through the Windows file path from Mac, and replacing the OpenGL.dll file with a clean copy do any good, as it seems that the file could have been tampered with? Probably a dumb question, and I'm going to bring this up with Overwolf, but is this a possible solution?

  10. #10
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    June 2008
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    Quote Originally Posted by ScP View Post
    Windows on Mac hardware with Bootcamp is officially supported by Apple and is nothing illegal.
    I know from developers side, that we can not give support on such constellations.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  11. #11
    Join Date
    December 2013
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    24
    I'll look into this on our side, but Overwolf doesn't work on Mac at all. Though you are correct, this should be run as a normal Windows program, however as a norm, if the game isn't supported, Overwolf doesn't inject in your game. There shouldn't be any reason for this happening.

    I'll bring this up with our support and get you an answer you can work with (if we can), but you deleted your logs files and you can't get a dxdiag either so I don't know what we can do. Let me try to get a more definite answer for you though.

  12. #12
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    January 2014
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    9
    Thank you. Yes, I deleted all files associated with it and all Overwolf files that I could find, as I thought it too big a risk to keep, just in case. I've run Blockland day in and day out for 4 years, so I know it's not directly a Blockland problem. I am certain that it is either an incomparability problem, or a virus that may have gotten on my computer.

    Also, I wasn't sure if in the installation (primary download being TS; Overwolf was complementary) included an EULA for Overwolf. If I missed it, then I missed it, but I hope that it is displayed.

  13. #13
    Join Date
    December 2013
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    Quote Originally Posted by Tuevon View Post
    Thank you. Yes, I deleted all files associated with it and all Overwolf files that I could find, as I thought it too big a risk to keep, just in case. I've run Blockland day in and day out for 4 years, so I know it's not directly a Blockland problem. I am certain that it is either an incomparability problem, or a virus that may have gotten on my computer.

    Also, I wasn't sure if in the installation (primary download being TS; Overwolf was complementary) included an EULA for Overwolf. If I missed it, then I missed it, but I hope that it is displayed.
    Yes, you missed it. It's on the part where you click "Next", you probably breezed past it while installing TS.

    We have users uninstalling our program and deleting the appdata folder you deleted safely without harming their computers. I would have needed that info you deleted to help you out more. We are a standard Windows program, and completely safe to install (and uninstall) as we don't tamper with any files in anything. We read the files from your graphics card drivers, not touch them or tamper with them.

    Where are you standing now as far as booting and the like?

  14. #14
    Join Date
    January 2014
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    9
    Booting is a no-go. I have pictures on what a few of the common screens look like. I'll upload them if you see fit, but it mostly involves odd lines and patterns.

    I was able to get it to boot today, and was able to copy my Windows files to Mac, and plan to transfer both sides to a 1TB external drive if I can get it up. I will be consulting a computer specialist on trying to remove all files safely. Since I am not an expert, and a lot of Mac hardware is integrated, I am not going to try to open it up.

    It also seems that the more I mess with it, the worse it could be getting, so I may not be attempting a boot soon.

  15. #15
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    Quote Originally Posted by Tuevon View Post
    Booting is a no-go. I have pictures on what a few of the common screens look like. I'll upload them if you see fit, but it mostly involves odd lines and patterns.

    I was able to get it to boot today, and was able to copy my Windows files to Mac, and plan to transfer both sides to a 1TB external drive if I can get it up. I will be consulting a computer specialist on trying to remove all files safely. Since I am not an expert, and a lot of Mac hardware is integrated, I am not going to try to open it up.

    It also seems that the more I mess with it, the worse it could be getting, so I may not be attempting a boot soon.
    Well... I haven't read the entire conversation, but that sounds weird and waaaaaaay too complicated. What exactly are you trying to do?

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