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  1. #16
    Join Date
    July 2006
    Posts
    1,600
    You are right. The server is unable to find a licensekey.dat.
    Make sure that the server's shell user can access (read) the licensekey.dat and use the correct licensepath.

  2. #17
    Join Date
    July 2012
    Location
    Germany
    Posts
    12
    Please, can you tell me how I can do this?

  3. #18
    Join Date
    January 2010
    Location
    Germany
    Posts
    2,029
    IN other words: As what User are you logged in to your server when you start TS3 Server and how do you do it?

  4. #19
    Join Date
    July 2012
    Location
    Germany
    Posts
    12
    I'm Serveradmin at TS3 and my Server. I take the programm WinSCP an Putty to start the TS3 etc. and I use there my own server
    Last edited by ishizu; August 18th, 2012 at 01:21 PM.

  5. #20
    Join Date
    September 2006
    Location
    Germany / Hannover
    Posts
    137
    Please show us the output from 'ls -la' and 'cat licensekey.dat' (without the key )
    I think there is the everytime possible transfer error between windows and linux text files.

  6. #21
    Join Date
    July 2012
    Location
    Germany
    Posts
    12
    ls -la:
    drwxr-xr-x 8 ts ts 4.0K Aug 18 14:34 .
    drwxr-xr-x 4 ts ts 4.0K Feb 19 17:37 ..
    -rw-r--r-- 1 ts ts 33K Nov 2 2011 CHANGELOG
    drwxr-xr-x 2 ts ts 4.0K Nov 2 2011 doc
    drwx------ 3 ts ts 4.0K Nov 2 2011 files
    -rwxr-xr-x 1 ts ts 212K Nov 2 2011 libts3db_mysql.so
    -rwxr-xr-x 1 ts ts 1.1M Nov 2 2011 libts3db_sqlite3.so
    -rw-r--r-- 1 ts ts 24K Nov 2 2011 LICENSE
    -rw-r--r-- 1 root root 1.3K Aug 17 12:46 licensekey.dat
    drwx------ 2 ts ts 4.0K Aug 17 13:12 logs
    -rw-r--r-- 1 ts ts 1 Nov 2 2011 query_ip_blacklist.txt
    -rw-r--r-- 1 ts ts 10 Nov 2 2011 query_ip_whitelist.txt
    drwxr-xr-x 2 ts ts 4.0K Nov 2 2011 serverquerydocs
    drwxr-xr-x 4 ts ts 4.0K Nov 2 2011 sql
    -rwxr-xr-x 1 ts ts 5.1M Nov 2 2011 ts3server_linux_amd64
    -rwxr-xr-x 1 ts ts 432 Nov 2 2011 ts3server_minimal_runscript.sh
    -rw-r--r-- 1 root root 6 Aug 17 13:12 ts3server.pid
    -rw-r--r-- 1 ts ts 393K Aug 18 14:34 ts3server.sqlitedb
    -rwxr-xr-x 1 ts ts 2.8K Nov 2 2011 ts3server_startscript.sh
    drwxr-xr-x 2 ts ts 4.0K Nov 2 2011 tsdns
    cat licensekey.dat:
    only the licensekey ( ... ucHJ ... )

  7. #22
    Join Date
    September 2006
    Location
    Germany / Hannover
    Posts
    137
    First: Don't start the TS3 server as root.
    Second: Normaly the licensekey.dat contains data like this:
    Code:
    Company name : <Your real name>
    address      : <street>
    zipcode      : <zipcode>
    city         : <city>
    country      : <country>
    phone        : <phone>
    fax          : <fax>
    sales contact: <contactmail>
    tech contact : <contactmail>
    
    type         : Nonprofit
    start date   : Fri Jun  1 00:00:00 2012
    end date     : Tue Dec  4 00:00:00 2012
    max. virtual servers: 10
    max. slots   : 512
    description  : TeamSpeak 3 Non-Profit License (<url>)
    
    ==key==
    <and here stands the key>
    ...
    Maybe the "==key==" entry is missing in the dat file.
    Please check your mal from teamspeak sales (which contains the licensekey.dat).
    If the mail doesn't contains these data, rerequest the licensekey.dat (dont know if this possible).
    If the mail contains the data, reupload the licensekey.dat to your server.

  8. #23
    Join Date
    July 2012
    Location
    Germany
    Posts
    12
    But my licensekey.dat haven't got this details about my registration. There is just this long key...

  9. #24
    Join Date
    January 2010
    Location
    Germany
    Posts
    2,029
    Do the following:
    Code:
    chown ts:ts licensekey.dat
    su ts
    cd /path/to/your/Server/Folder
    ./ts3server_startscript.sh start

    If it still doesn't work try to request a new copy of your license and upload that to the server folder, then do the above again.

    If it still doesn't work and if the File send to you after that still doesn't contain the information it might have been removed entirely... I don't know.

  10. #25
    Join Date
    July 2012
    Location
    Germany
    Posts
    12
    The code did not work :/ i ty the other one

    Is it normal, that i have this after i use "su ts" ?
    \[\033[01;31m\]\u\[\033[01;33m\]@\[\033[01;36m\]\h \[\033[01;33m\]\w \[\033[01;35m\]$ \[\033[00m\]
    pls check your pm - I send you a question
    Last edited by ishizu; August 20th, 2012 at 08:44 AM.

  11. #26
    Join Date
    September 2006
    Location
    Germany / Hannover
    Posts
    137
    yes and no

    yes, beacause these are normal control codes to colors the [email protected]# promt.
    No, because normaly you dont see the control code

  12. #27
    Join Date
    June 2008
    Posts
    18,144
    Guys,
    the license file is broken, when it does not look like my example!

    The server will never acceppt a file without these details and the license will never look like there is a key included only.
    It always provides details about the registration.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  13. #28
    Join Date
    July 2012
    Location
    Germany
    Posts
    12
    You haven't read your PMs ... so I ask here.

    The command
    chown ts:ts licensekey.dat
    su ts
    in which path I should use it? Cause the next step is 'cd /path/to/my/ts'

    Also the command 'chown ts:ts licensekey.dat' - how does it work?

    chown = change owner
    ts: = owner
    :ts = folder

    but why also licensekey.dat?

    And, if I use it in /home/ - or should I use it in <root>? - there is no folder due to putty.

    The path to my teamspeak-folder is: /home/ts3/ts/licensekey.dat
    So should i say: 'chown ts:ts licensekey.dat' in my home/ts-folder or not?

    And why I go to my ts-folder again after the su-command? Cause I'm still in this folder to use the chown-command or I'm not?

  14. #29
    Join Date
    June 2008
    Posts
    18,144
    The licensekey belongs into the root folder of your teamspeak server.

    Quote Originally Posted by ishizu View Post
    But my licensekey.dat haven't got this details about my registration. There is just this long key...
    And I repeat your license file is broken and even when you move that file, it won't work!

    You have to request resend that license file!
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  15. #30
    Join Date
    January 2010
    Location
    Germany
    Posts
    2,029
    Quote Originally Posted by ishizu View Post
    You haven't read your PMs ... so I ask here.

    The command in which path I should use it? Cause the next step is 'cd /path/to/my/ts'

    Also the command 'chown ts:ts licensekey.dat' - how does it work?

    chown = change owner
    ts: = owner
    :ts = folder

    but why also licensekey.dat?

    And, if I use it in /home/ - or should I use it in <root>? - there is no folder due to putty.

    The path to my teamspeak-folder is: /home/ts3/ts/licensekey.dat
    So should i say: 'chown ts:ts licensekey.dat' in my home/ts-folder or not?

    And why I go to my ts-folder again after the su-command? Cause I'm still in this folder to use the chown-command or I'm not?
    I did read and already replied to your PM yesterday (or the day before that dunno).

    For chown and it's parameter and usage see man chown which will tell you that the first ts is the user the second ts is the group.
    for your case the commands would be:
    Code:
    chown ts:ts /home/ts/ts3/licensekey.dat
    su ts
    cd ~/ts3
    ./ts3server_startscript.sh start

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