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  1. #31
    Join Date
    July 2012
    Location
    Germany
    Posts
    12
    Quote Originally Posted by dante696 View Post
    The licensekey belongs into the root folder of your teamspeak server.


    And I repeat your license file is broken and even when you move that file, it won't work!

    You have to request resend that license file!
    I did this, but it is the same problem. I did this twice.

    @Silent thanks for the answer I haven't got your pm, I'm sry. I'll try it later =)

  2. #32
    Join Date
    July 2012
    Location
    Germany
    Posts
    12
    @dante

    What should I do if this request won't work... I did this six times but it's still the same problem - only the key and nothing more.

  3. #33
    Join Date
    January 2010
    Location
    Germany
    Posts
    2,029
    Have you tried downloading the File attached to the Email using a different Email Client and/or a different Browser?
    It was reported in the past that some Mail Clients / Browsers / Web Interfaces download the License File incorrectly. Maybe this is the case here too.

  4. #34
    Join Date
    July 2012
    Location
    Germany
    Posts
    12
    Thanks for that info - I normaly use my online program (same problem with internetexplorer, firefox, opera). Now I downloaded thunderbird and I got the correct one

    Thanks for helping me and asking my stupid questions ._.

  5. #35
    Join Date
    January 2013
    Posts
    2

    Solved NPL keyfile does not work

    Hello!

    I just obtained a new NPL key. Thank you guys at teamspeak!

    I copied it by copy&paste from ASCII-email (Claws-Mail, Linux) into an open nano editor using ssh. There shouldn't be any character issues by doing this, since it's low ASCII charset only.

    After restarting teamspeak 3 daemon I still get this log:

    ---
    2013-01-17 10:11:46.518720|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2013-01-17 10:11:46.519577|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2013-01-17 10:11:46.519652|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2013-01-17 10:11:46.520400|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2013-01-17 10:11:46.583282|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    2013-01-17 10:11:46.619269|INFO |FileManager | | listening on 0.0.0.0:30033
    2013-01-17 10:11:46.659379|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2013-01-17 10:11:46.659976|INFO |Query | | listening on 0.0.0.0:10011
    ---

    Sadly this message is somewhat unclear about why there's an invalid condition.

    Any ideas?


    Thanks!

    Drakh

  6. #36
    Join Date
    September 2012
    Posts
    6,076
    you either copied the wrong stuff, or you copied the license in it's base64 encoded form used for mailing. Proper mail clients will actually know that and decode it on their own presenting it as a file to be saved.
    If yours didn't and all you have in your licensekey is one huge long line of alphanumeric characters try decoding it by running
    Code:
    base64 -di licensekey.dat > key.dat
    rm licensekey.dat
    mv key.dat licensekey.dat

  7. #37
    Join Date
    January 2013
    Posts
    2
    Quote Originally Posted by Chris View Post
    you either copied the wrong stuff, or you copied the license in it's base64 encoded form used for mailing. Proper mail clients will actually know that and decode it on their own presenting it as a file to be saved.
    If yours didn't and all you have in your licensekey is one huge long line of alphanumeric characters try decoding it by running
    Code:
    base64 -di licensekey.dat > key.dat
    rm licensekey.dat
    mv key.dat licensekey.dat
    Yes, that was it. Wondering why Claws-Mail wasn't decoding it by default. Maybe if you issue a filename with *.txt would help on this!

    Well, meanwhile I just stumbled upon this thread:

    http://forum.teamspeak.com/showthrea...133#post327133

    But thank you very much anyways, for your lightning fast response!


    Yours,

    Drakh


    EDIT:TYPO

  8. #38
    Join Date
    February 2013
    Location
    russia
    Posts
    3

    Solved Just married-Unable to find valid license key, falling back to limited functionality

    Hello. I just yesterday receive licensekey.dat but server say :

    2013-02-15 11:56:52.811919|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2013-02-15 11:56:52.812507|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2013-02-15 11:56:52.812573|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2013-02-15 11:56:52.812908|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2013-02-15 11:56:52.860894|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    2013-02-15 11:56:52.889985|INFO |FileManager | | listening on 0.0.0.0:30033
    2013-02-15 11:56:53.123383|INFO |VirtualServer | 1| listening on 0.0.0.0:9987
    2013-02-15 11:56:53.123693|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2013-02-15 11:56:53.124219|INFO |Query | | listening on 0.0.0.0:10011

    what can i do now ?
    i will check permissions for licensekey.dat
    it's ok

    before server is working well with free 32 slots mode

    my licensekey.dat file has only hash symbols
    no ==key== or other keywords

    server is on Linux
    Last edited by dmitri.leto; February 15th, 2013 at 12:29 PM.

  9. #39
    Join Date
    June 2008
    Posts
    18,035
    I can not my find my old thread, so i just make a copy out of my txt file.

    Make a copy of your licensekey.dat and open it with an editor. The file has to look like this.
    The file is broken, if there is only an long line of characters. Please redownload your license with another browser or e-mail program
    http://npl.teamspeakusa.com/ts3npl.php?page=resend

    Code:
    Company name : Maximilian Example
    address      : Examplestreet 34
    zipcode      : 21479
    city         : Exampletown
    country      : Germany
    phone        : +491742368796
    fax          : 
    sales contact: Maximilian Example (maximilian********.com)
    tech contact : Maximilian Example (maximilian********.com)
    
    type         : Nonprofit
    start date   : Wed Jan  6 00:00:00 2010
    end date     : Thu Jan  6 00:00:00 2011
    max. virtual servers: 10
    max. slots   : 512
    description  : TeamSpeak 3 Non-Profit License (http://www.teamspeak.com/)
    
    ==key==
    rGRHs<dawkrjwjwsfdsfwf/>dwdwfe3jj3ijdeqfwtw598f4g98wg84wq84q4q4t4jtjEFQAWFGswfCayfFFT$WDSGSHJTU&RUIASa>>/fwfqfwergdafawefjwhwuhuihwafa
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  10. #40
    Join Date
    February 2013
    Location
    russia
    Posts
    3
    resolved with searching by forum

    if you received and export to server your licensekey.dat on mac and default Mail.app client by 'Save Attachment' or 'Save to Download folder' dialog your license file is encoded.

    with this easy file manipulation licensekey.dat will be decoded !

    Code:
    base64 -di licensekey.dat > key.dat
    rm licensekey.dat
    mv key.dat licensekey.dat
    thanks to Chris

  11. #41
    Join Date
    August 2013
    Posts
    5

    Solved License file doesnt get loaded

    Hello guys

    I just got a new licence file this week, so it shouldnt be outdated. It wont get found on my server

    Log:
    2013-08-07 18:01:51.663611|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.7.2 (2013-05-15 08:09:12)
    2013-08-07 18:01:51.689292|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2013-08-07 18:01:51.689944|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2013-08-07 18:01:51.706520|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2013-08-07 18:01:51.801395|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    2013-08-07 18:01:51.826152|INFO |FileManager | | listening on 0.0.0.0:30033
    2013-08-07 18:01:51.952145|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2013-08-07 18:01:51.953250|INFO |Query | | listening on 0.0.0.0:10011
    My webmail has a pretty bad way to show your attachements and I had to copy out my code for the licence key. Now I'm not sure if I fully understood it...

    My licence looks more like this:
    Code:
    XXXxXxcCCCcXbgXohiXIHIKJHXoiHXJoiHXIUOhIUXhJKLXojHXijHXiujhXIJhIUXhiUXHiuXHiUHXiujHXIUHUIXhiXHiuHXIUgXgXGIuHBXIU=
    Is this symbol = neccecary for the licencekey.dat?
    The file is located in the same directory as the startscript.
    Its a Ubuntu server which is up to date.

    What am I doing wrong?

    Best Regards
    Josh
    Last edited by dante696; November 10th, 2015 at 07:25 AM. Reason: merged

  12. #42
    Join Date
    June 2008
    Posts
    18,035
    Your license must look like my example when you open it with an normal editor.
    In case it doesn't look like this, re-download the license with another e-mail program.
    Code:
    Company name : Maximilian Example
    address      : Examplestreet 34
    zipcode      : 21479
    city         : Exampletown
    country      : Germany
    phone        : +491742368796
    fax          : 
    sales contact: Maximilian Example (maximilian********.com)
    tech contact : Maximilian Example (maximilian********.com)
    
    type         : Nonprofit
    start date   : Wed Jan  6 00:00:00 2010
    end date     : Thu Jan  6 00:00:00 2019
    max. virtual servers: 10
    max. slots   : 512
    description  : TeamSpeak 3 Non-Profit License (http://www.teamspeak.com/)
    
    ==key==
    rGRHs<dawkrjwjwsfdsfwf/>dwdwfe3jj3ijdeqfwtw598f4g98wg84wq84q4q4t4jtjEFQAWFGswfCayfFFT$WDSGSHJTU&RUIASa>>/fwfqfwergdafawefjwhwuhuihwafa
    Last edited by dante696; September 12th, 2015 at 01:05 PM. Reason: text changed
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  13. #43
    Join Date
    August 2013
    Location
    Rio de Janeiro - Brasil
    Posts
    1

    Licence Key problem

    Hey guys,

    My server is running free version, and when i try to update to non-profit version using my key, i receive this message from the server:

    "|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality"

    I try to open the file with a editor, but the file has nothing inside. The support says the file is ok.

    I need some help here!

    Thanks in advance;
    Rafael Sanque

    thread was merged
    Last edited by dante696; August 9th, 2013 at 12:40 PM.

  14. #44
    Join Date
    August 2013
    Posts
    5
    Can you send me a new licence on my private mail?
    I've registred that licence over the organisation eevent.ch

    I could forwoard the e-mail I got from you guys, its a total mess to be honest...

    Part of it:
    Please DO NOT share your licensekey.dat file with ANYONE outside of your registered organization. Doing so may cause your license to be SUSPENDED.

    Thank you.

    --PHP-alt-6821f787f0e657ba16d29e0b5bfd0b3b--

    --PHP-mixed-6821f787f0e657ba16d29e0b5bfd0b3b
    Content-Type: text/plain; name="licensekey.dat"
    Content-Transfer-Encoding: base64
    Content-Disposition: attachment

  15. #45
    Join Date
    August 2013
    Posts
    5
    It worked after I told our webmaster to redirect my registration mail to my private mail!

    The Problem was at our hoster!

    Thanks!

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