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  1. #61
    Join Date
    March 2015
    Posts
    1

    My NPL does not work and i received it Yesterday!?

    Hello,
    I have received my NPL from TsUSA and i uploaded correctly i stoped the Ts Server uploaded and started again but it does not seem to be working it says 'No Licence'
    Any Admin Please HELP??
    Kind Regards
    Jake Anderson
    Last edited by dante696; March 5th, 2015 at 07:19 AM. Reason: no details about anything

  2. #62
    Join Date
    April 2015
    Posts
    2

    Message about license

    Hello
    Today I saw a log
    Click image for larger version. 

Name:	34567888816153029003.jpg 
Views:	310 
Size:	17.8 KB 
ID:	12234
    I do not know what's going on , what to do.
    quick help please because I do not understand this
    and most recently as dopowiem the request and gave me her license is rejected
    Last edited by dante696; April 4th, 2015 at 02:22 PM. Reason: merged

  3. #63
    Join Date
    June 2008
    Posts
    18,151
    I don't know where that dialog is from (it's not from us), but the first line just tells you that the server does run without any license file licensekey.dat.

    You server does run under the condition: 1 virtual server with max of 32 users.

    About rejected license
    This topic does not belong into our forum. We solve technical issues with the license (if it could not be loaded as an example).
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  4. #64
    Join Date
    April 2015
    Posts
    3

    Windows Server 2012 cant activate the NPL

    Good day together, sorry for my bad english but i am from Germany and try my best that everyone can understand me.

    Yesterday i asked for a NPL and i got it on the same day. That was really fast =) but the Problem is that i cant activate it.
    I am sure that i have set the right IP Adress for my Server, i sent a ping with CMD to my Domain and got the IP.
    Now the License is in the Teamspeak Home Folder (where is the ts3server_win64.exe) and i restartet the TS Server and one time the whole Vserver but the License is still not active.
    Everytime i get this message in my logs.
    2015-04-22 10:05:21.248031|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    I hope that here is somebody who is able to help me with my Problem.
    I am using the newest Server Version, downloaded today from teamspeak.com.
    Last edited by dante696; April 22nd, 2015 at 12:21 PM. Reason: merge

  5. #65
    Join Date
    June 2008
    Posts
    18,151
    We have a search function in our forum. Please use it next time.

    Hope this helps.
    Quote Originally Posted by dante696 View Post
    Please create a copy of that license file and open that copy with an editor.

    The file should look like this exmaple. Everything else won't work, because your licensekey.dat is broken.
    Code:
    Company name : Maximilian Example
    address      : Examplestreet 34
    zipcode      : 21479
    city         : Exampletown
    country      : Germany
    phone        : +491742368796
    fax          : 
    sales contact: Maximilian Example (maximilian********.com)
    tech contact : Maximilian Example (maximilian********.com)
    
    type         : Nonprofit
    start date   : Wed Jan  6 00:00:00 2010
    end date     : Thu Jan  6 00:00:00 2011
    max. virtual servers: 10
    max. slots   : 512
    description  : TeamSpeak 3 Non-Profit License (http://www.teamspeak.com/)
    
    ==key==
    rGRHs<dawkrjwjwsfdsfwf/>dwdwfe3jj3ijdeqfwtw598f4g98wg84wq84q4q4t4jtjEFQAWFGswfCayfFFT$WDSGSHJTU&RUIASa>>/fwfqfwergdafawefjwhwuhuihwafa
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  6. #66
    Join Date
    April 2015
    Posts
    3
    Sorry for not using the Search Function =/
    But if they didnt changed the format of the license, than i have a little problem.

    Click image for larger version. 

Name:	f42oubhg.jpg 
Views:	391 
Size:	144.6 KB 
ID:	12341
    Cause it looks like this.

    And what can i do now?

  7. #67
    Join Date
    June 2008
    Posts
    18,151
    Re-download the license with another program.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  8. #68
    Join Date
    April 2015
    Posts
    3
    Thank you, i tried it with the E-Mail programm of my handy now and it looks better, when i am home in 4 hours i will test it and will edit my post (or write a new one if someone post under this one^^) if it worked or not.

    EDIT: Thank you, its now working.
    Last edited by Munin666; April 22nd, 2015 at 04:00 PM.

  9. #69
    Join Date
    April 2015
    Location
    Netherlands
    Posts
    1

    SOLVED Licensekey.dat not working, i tried some things already

    Hello All,

    I have seen this question before, but its still not working.

    Today i received my licensekey.dat by mail,
    It was just a bunch of encrypted code, so i used this to de-crypt it: http://www.opinionatedgeek.com/dotne.../base64decode/ and i also readed this little guid: http://forum.teamspeak.com/showthrea...licensekey-dat

    But still its not accepting the licensekey.dat..

    PHP Code:
    2015-04-22 19:24:38.034179|INFO    |ServerLibPriv |   | TeamSpeak 3 Server 3.0.11.2 (2014-12-15 14:43:52)
    2015-04-22 19:24:38.034179|INFO    |ServerLibPriv |   | SystemInformationWindows 7 SP1 (7601x86 Binary32bit
    2015
    -04-22 19:24:38.081054|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 pluginVersion 2, (c)TeamSpeak Systems GmbH
    2015
    -04-22 19:24:38.081054|INFO    |DatabaseQuery |   | dbPlugin version3.8.0.2
    2015
    -04-22 19:24:38.081054|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2015-04-22 19:24:38.159179|WARNING |Accounting    |   | Unable to find valid license keyfalling back to limited functionality
    2015
    -04-22 19:24:47.799804|INFO    |              |   | Puzzle precompute time9562
    2015
    -04-22 19:24:47.831054|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2015
    -04-22 19:24:47.987304|INFO    |CIDRManager   |   | updated query_ip_whitelist ips127.0.0.194.23.235.222
    2015-04-22 19:24:48.002929|INFO    |Query         |   | listening on 0.0.0.0:10011 
    Well i don't know what's going on, so help is much appreciated.

    Thanks in advance,

    MrNerdy ( a.k.a Ronny)
    Last edited by MrNerdy; April 23rd, 2015 at 05:05 PM. Reason: we have a search feature on forum! use it!/Problem is solved

  10. #70
    Join Date
    March 2010
    Location
    Germany
    Posts
    6

    [Resolved] Incomplete licensekey.dat (NPL), TS doesn't recognise it

    Hi there,

    I received my licesekey.dat yesterday and copied it as told in my ts root folder. Let's say it is /srv/ts3/. After restarting my server I get the error message that it is not valid.

    Code:
    2015-05-13 16:32:24.876204|INFO    |ServerLibPriv |   | TeamSpeak 3 Server 3.0.11.3 (2015-04-13 13:26:31)
    2015-05-13 16:32:24.876470|INFO    |ServerLibPriv |   | SystemInformation: Linux 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 Binary: 64bit
    2015-05-13 16:32:24.876566|INFO    |ServerLibPriv |   | Using hardware aes
    2015-05-13 16:32:24.878009|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2015-05-13 16:32:24.878086|INFO    |DatabaseQuery |   | dbPlugin version: 3.6.21
    2015-05-13 16:32:24.885320|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2015-05-13 16:32:24.925459|WARNING |Accounting    |   | Unable to find valid license key, falling back to limited functionality
    2015-05-13 16:32:26.825090|INFO    |              |   | Puzzle precompute time: 1878
    2015-05-13 16:32:26.825747|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2015-05-13 16:32:26.891526|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1,
    2015-05-13 16:32:26.892358|INFO    |Query         |   | listening on 0.0.0.0:10011
    As dante696 posted here click me it should look like this:

    Code:
    Company name : Maximilian Example
    address      : Examplestreet 34
    zipcode      : 21479
    city         : Exampletown
    country      : Germany
    phone        : +491742368796
    fax          : 
    sales contact: Maximilian Example (maximilian********.com)
    tech contact : Maximilian Example (maximilian********.com)
    
    type         : Nonprofit
    start date   : Wed Jan  6 00:00:00 2010
    end date     : Thu Jan  6 00:00:00 2019
    max. virtual servers: 10
    max. slots   : 512
    description  : TeamSpeak 3 Non-Profit License (http://www.teamspeak.com/)
    
    ==key==
    rGRHs<dawkrjwjwsfdsfwf/>dwdwfe3jj3ijdeqfwtw598f4g98wg84wq84q4q4t4jtjEFQAWFGswfCayfFFT$WDSGSHJTU&RUIASa>>/fwfqfwergdafawefjwhwuhuihwafa
    Unforunately my licensekey.dat is missing the whole part above the ==key==

    I tried to chmod and chown the file to the correct settings and adding the missing lines myself. Nothing helped.

    So my questions:
    - Can I somehow complete the file myself?
    - Could the teamspeak team get in contact with me to send another, complete licensekey.dat?

    Help is very much appreciated.
    BP
    Last edited by dante696; May 15th, 2015 at 07:20 AM. Reason: merged

  11. #71
    Join Date
    June 2008
    Posts
    18,151
    Try to resent the license and use another email client to receive the license.

    http://npl.teamspeakusa.com/ts3npl.php?page=resend
    Last edited by dante696; May 15th, 2015 at 07:24 AM. Reason: bbcode fix
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  12. #72
    Join Date
    March 2010
    Location
    Germany
    Posts
    6
    Hi dante,

    thank you very much, the issue is resolved.

    What helped for me is installing mozilla thunderbird and downloading the mail via this email client. MS Outlook and the Apple mail client did destroy it.

    Again, thank you, Cheers BP

  13. #73
    Join Date
    June 2015
    Posts
    1

    Server cant find licence file

    Running TS3 Server v3.0.11.3 on Windows Server 2008 R2.

    I applied for a NPL and got it.

    As per the instructions sent in the email, I placed the licence.dat file inside the servers root directory and restarted the server.

    Screenshot of server files:
    Click image for larger version. 

Name:	ts3serverfiles.png 
Views:	189 
Size:	32.5 KB 
ID:	12562

    Config File:
    Code:
    machine_id=
    default_voice_port=9987
    voice_ip=0.0.0.0
    licensepath=
    filetransfer_port=30033
    filetransfer_ip=0.0.0.0
    query_port=10011
    query_ip=0.0.0.0
    query_ip_whitelist=query_ip_whitelist.txt
    query_ip_blacklist=query_ip_blacklist.txt
    dbplugin=ts3db_sqlite3
    dbpluginparameter=
    dbsqlpath=sql/
    dbsqlcreatepath=create_sqlite/
    dbconnections=10
    logpath=logs
    logquerycommands=0
    dbclientkeepdays=30
    logappend=0
    query_skipbruteforcecheck=0
    When connected to the server, it says the server has no licence.

    In the servers log, it shows:
    Code:
    2015-06-26 00:52:02.962460|WARNING |Accounting    |   | Unable to find valid license key, falling back to limited functionality
    What do I do?
    Last edited by dante696; June 26th, 2015 at 07:25 AM. Reason: merged

  14. #74
    Join Date
    September 2015
    Posts
    1

    License not working

    Hey guys, I set up a new TS3 Server with NPL License. My Problem is the license, the log files said its not found.
    Everything works fine, i can connect to the server with the client and can edit stuff, but its only 32 Slots. Can someone help me?

    2015-09-11 08:20:08.663982|INFO |DatabaseQuery | | dbPlugin version: 1
    2015-09-11 08:20:41.235856|INFO |SQL | | db_CreateTables() tables created
    2015-09-11 08:22:00.508647|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    2015-09-11 08:22:02.709308|INFO | | | Puzzle precompute time: 1686
    2015-09-11 08:22:02.709497|INFO |FileManager | | listening on 0.0.0.0:30033
    Last edited by dante696; September 11th, 2015 at 09:44 AM. Reason: merged / re-download with another e-amil program

  15. #75
    Join Date
    September 2015
    Posts
    1

    Empty NPL license file

    Hello together,

    yesterday I got the NPL license file from teamspeakusa but the license file itself is purely empty (even with Hex editor) there are no binary information. Do you have any idea what could cause this?

    Based on the TS support I should raise the question here:

    ---
    Posted on: 11 September 2015 06:51 PM
    Hello,

    Thank you for contacting us. Our NPL department does not provide technical support, however you can receive free technical support through our forums here: http://forum.teamspeak.com/index.php You may also search for your inquiry first to see if there has already been an issue like yours which was previously resolved. You may also post your question along with your logs so that you can receive feedback and support.

    ---

    The TS log is quite clear.

    2015-09-10 23:35:32.164625|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.10.3 (2014-01-01 16:28:39)
    2015-09-10 23:35:32.164813|INFO |ServerLibPriv | | SystemInformation: Linux 2.6.32-042stab092.3 #1 SMP Sun Jul 20 13:27:24 MSK 2014 i686 Binary: 32bit
    2015-09-10 23:35:32.166032|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2015-09-10 23:35:32.166084|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2015-09-10 23:35:32.166432|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2015-09-10 23:35:32.210392|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    2015-09-10 23:35:32.710639|ERROR |Accounting | | local accounting reports an already running instance, instance will shutdown
    2015-09-10 23:35:32.710740|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: instance limit reached

    The file couldnt be loaded.

    I have put the whole domain *@teamspeakusa.com on my global email whitelist and the result is still the same.

    Do you have any idea what could cause this?`


    Thanks,
    MichaelT
    Last edited by dante696; September 12th, 2015 at 01:04 PM. Reason: re-download the license with another email program and use the forum search next time

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