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  1. #91
    Join Date
    May 2016
    Posts
    6
    Give the exact link where to write thank you.

  2. #92
    Join Date
    June 2008
    Posts
    18,409
    Quote Originally Posted by Elizarov View Post
    Give the exact link where to write thank you.
    Your problem is tech related and not sales related.
    Your server can not find or read the licensekey.dat for any reason.

    Are you sure the file does exist in servers root dir and are you sure the file isn't broken? See post #2 of this thread

    Please read post #2 of this thread.
    //Threads merged


    Quote Originally Posted by ANR Daemon View Post
    This forum is for different company....
    Quote Originally Posted by ANR Daemon View Post
    You were told to visit this forum, if you are experiencing TECHNICAL difficulties.
    This forum is for different company (TeamSpeak Systems GmbH.)....
    This information is misleading. It's the same company but a different department on forum.
    We in germany develop the program and give tech support and some of us also do sales stuff. But not on forum.
    And TeamSpeak USA does sales stuff and also gives tech support (think only for users with a paid license) in tickets.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

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  3. #93
    Join Date
    June 2016
    Posts
    7

    Server Licensing on Windows Server 2012 R2

    Hey guys,

    I've big problem and the staff say me to go there !

    So, i change my server VPS on "Linux" to "Windows" !

    After change I've contact Teamspeak Staff to activated the Licensing for the new server, but that doesn't work.

    If someone have the same problem, can you help me please ?

    Cordially,
    Indo.
    Last edited by dante696; June 15th, 2016 at 03:09 PM. Reason: merged

  4. #94
    Join Date
    June 2008
    Posts
    18,409
    Server log?
    Server version?
    Are you sure the license placed in server root dir?
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  5. #95
    Join Date
    June 2016
    Posts
    7
    Quote Originally Posted by dante696 View Post
    Server log?
    Server version?
    Are you sure the license placed in server root dir?
    Server log : 2016-06-15 09:16:39.435154|INFO |VirtualServer |1 |listening on 0.0.0.0:9987
    2016-06-15 09:26:21.209281|INFO |VirtualServerBase|1 |stopped
    2016-06-15 09:26:47.191166|INFO |VirtualServer |1 |listening on 0.0.0.0:9987

    Server Vesion (i think is that) : 3.0.12.4

    The license is in the root at : teamspeak3-server_win64

  6. #96
    Join Date
    June 2008
    Posts
    18,409
    Please read and show server log 0.

    And please read this, when log shows Unable to find valid license key, falling back to limited functionality
    http://forum.teamspeak.com/threads/9...t=license+read
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  7. #97
    Join Date
    June 2016
    Posts
    7
    Quote Originally Posted by dante696 View Post
    Please read and show server log 0.

    And please read this, when log shows Unable to find valid license key, falling back to limited functionality
    http://forum.teamspeak.com/threads/9...t=license+read
    I think this is what you want :

    2016-05-04 15:56:56.661295|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.0.12.4 (2016-04-25 15:16:45)
    2016-05-04 15:56:56.661295|INFO |ServerLibPriv | |SystemInformation: Windows Server 2012 R2 (9600) x64 (AMD or Intel) Binary: 64bit
    2016-05-04 15:56:56.661295|INFO |ServerLibPriv | |Using hardware aes
    2016-05-04 15:56:56.662296|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2016-05-04 15:56:56.662296|INFO |DatabaseQuery | |dbPlugin version: 3.8.6
    2016-05-04 15:56:56.662296|INFO |DatabaseQuery | |checking database integrity (may take a while)
    2016-05-04 15:56:56.683311|INFO |SQL | |db_CreateTables() tables created
    2016-05-04 15:56:56.947498|WARNING |Accounting | |Unable to find valid license key, falling back to limited functionality
    2016-05-04 15:56:57.746062|INFO | | |Puzzle precompute time: 777
    2016-05-04 15:56:57.747062|INFO |FileManager | |listening on 0.0.0.0:30033
    2016-05-04 15:56:57.748063|INFO |VirtualSvrMgr | |executing monthly interval
    2016-05-04 15:56:57.748063|INFO |VirtualSvrMgr | |reset virtualserver traffic statistics
    2016-05-04 15:56:57.779085|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1,
    2016-05-04 15:56:57.780086|INFO |Query | |listening on 0.0.0.0:10011

    I've also read the post and that don't help me :'(

  8. #98
    Join Date
    June 2008
    Posts
    18,409
    Your license file could not be loaded for me current unknown reason.

    Please do as explained in post #2:
    Make a copy of that file and then open that copy.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  9. #99
    Join Date
    June 2016
    Posts
    7
    I think if that you need ?

    Company name :
    address :
    zipcode :
    city :
    country : France
    phone : 0xxxxxxxxxx
    fax :
    sales contact:
    tech contact :

    type : Nonprofit
    start date : Wed Feb 3 00:00:00 2016
    end date : Wed Aug 3 00:00:00 2016
    max. virtual servers: 2
    max. slots : 512
    description : TeamSpeak 3 Non-Profit License ()

    ==key==
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    Last edited by Chris; June 15th, 2016 at 03:53 PM. Reason: stripped private information

  10. #100
    Join Date
    June 2008
    Posts
    18,409
    Yeah it should look like that.

    I can only imagine that permissions to read the file are missing (I've never worked with any windows server):
    Where do you start the server from and which security settings or permissions are set for the file and server binary and for whole server?
    Last edited by dante696; June 15th, 2016 at 04:50 PM.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  11. #101
    Join Date
    June 2016
    Posts
    7
    Hey,

    The server is start here : C:\SERVER\teamspeak3-server_win64

    I think the permissions are full :/

    I don't know where i can see the server binary and for whole server ?!

  12. #102
    Join Date
    June 2008
    Posts
    18,409
    I have no clue left for this :/

    Can you do me a favor?
    Please send me your license file (a URL with the file) in a private message click me to open a private message to me.
    I want to test your license on my own system and I will delete it afterwards.
    Do not try to use it as long I reply to you.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  13. #103
    Join Date
    June 2008
    Posts
    18,409
    Indochineom
    Thank you for sending me the license file for testing.

    The licensekey.dat is not broken and worked fine for me.
    The server 3.0.12.4 (x64/x32) had no problem using this file on my computer and virtual machine.
    Code:
    2016-06-20 06:23:41.312676|INFO    |Accounting    |   |Licensing Information
    2016-06-20 06:23:41.312676|INFO    |Accounting    |   |type              : Non-profit
    2016-06-20 06:23:41.313180|INFO    |Accounting    |   |starting date     : Wed Feb  3 00:00:00 2016
    2016-06-20 06:23:41.313180|INFO    |Accounting    |   |ending date       : Wed Aug  3 00:00:00 2016
    2016-06-20 06:23:41.313180|INFO    |Accounting    |   |max virtualservers: 2
    2016-06-20 06:23:41.313180|INFO    |Accounting    |   |max slots         : 512
    Are you really sure the file is placed here and that the user who is logged in has enough permissions to read that file?
    Name:  place license file here.png
Views: 130
Size:  8.2 KB
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  14. #104
    Join Date
    June 2016
    Posts
    7
    I don't know what the problem...

    You want try with teamviewer xD ?

  15. #105
    Join Date
    June 2008
    Posts
    18,409
    Quote Originally Posted by dante696 View Post
    Are you really sure the file is placed here and that the user who is logged in has enough permissions to read that file?
    Name:  place license file here.png
Views: 130
Size:  8.2 KB
    What about this?
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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