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  1. #1
    Join Date
    March 2014
    Posts
    2

    Problems joining a server!

    Hello, There is a TS server that I want to go so I can talk to my friends, but everytime I try to join it resolves the host name but then it says failed to connect to server. Please help!

  2. #2
    Join Date
    December 2013
    Location
    UA
    Posts
    13
    Try to connect using an IP address.
    Also please attach your client log after your connection fails. Where to find it, you can figure out using FAQ.

  3. #3
    Join Date
    March 2014
    Posts
    2
    I've tried using the IP address, but still doesn't work.

    Here is the client log after I try join:
    10/03/2014 16:11:17 Info TeamSpeak 3 Client 3.0.13.1 (2013-10-23 12:10:11)
    10/03/2014 16:11:17 Info SystemInformation: Windows 7 SP1 (7601) x64 (AMD or Intel) Binary: 32bit
    10/03/2014 16:11:17 Info Using hardware aes
    10/03/2014 16:11:17 Direct Sound Debug setting timer resolution to 1ms
    10/03/2014 16:11:17 Query Info listening on 127.0.0.1:25639
    10/03/2014 16:11:17 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    10/03/2014 16:11:17 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    10/03/2014 16:11:17 InputDevices Info Input device name:
    10/03/2014 16:11:17 InputDevices Info Input device name:
    10/03/2014 16:11:17 Input Info Default monitoring enabled
    10/03/2014 16:11:17 Info *** Time [MAINWINDOW]: 312
    10/03/2014 16:11:17 Info *** Time [INIT]: 312
    10/03/2014 16:11:17 ClientUI Info Qt version: 4.8.3
    10/03/2014 16:11:17 ClientUI Info Using configuration location: C:\Users\Nathan\AppData\Roaming\TS3Client\settings .db
    10/03/2014 16:11:18 ClientUI Info Last update check was: Mon 10. Mar 16:06:05 2014
    10/03/2014 16:11:51 ClientUI Info Connect to server: transparentlemons.com
    10/03/2014 16:11:51 ClientUI Info Trying to resolve transparentlemons.com
    10/03/2014 16:11:51 TSDNS Info SRV DNS resolve unsuccessful for "_ts3._udp.transparentlemons.com"
    10/03/2014 16:11:52 TSDNS Info DNS resolve successful, "transparentlemons.com"=178.32.62.54
    10/03/2014 16:11:53 ClientUI Info Lookup finished: 178.32.62.54 9987 transparentlemons.com 0 0
    10/03/2014 16:11:53 ClientUI Info Resolve successful: 178.32.62.54:9987
    10/03/2014 16:11:53 ClientUI Info Blacklist check ok
    10/03/2014 16:11:53 ClientUI Info Initiating connection: 178.32.62.54:9987 transparentlemons.com
    10/03/2014 16:11:53 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    10/03/2014 16:11:53 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    10/03/2014 16:11:53 Windows Audio Session Debug WAS:penDevice-enter
    10/03/2014 16:11:53 Windows Audio Session Debug WAS Buffer size: 960
    10/03/2014 16:11:53 Windows Audio Session Debug WAS:penDevice-leave
    10/03/2014 16:11:53 Windows Audio Session Debug WAS::startDevice-enter
    10/03/2014 16:11:53 Windows Audio Session Debug WAS::startDevice-leave
    10/03/2014 16:11:53 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    10/03/2014 16:11:53 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    10/03/2014 16:11:53 Windows Audio Session Debug WAS:penDevice-enter
    10/03/2014 16:11:53 Windows Audio Session Debug WAS Buffer size: 896
    10/03/2014 16:11:53 Windows Audio Session Debug WAS:penDevice-leave
    10/03/2014 16:11:53 PreProSpeex Info Speex version: speex-1.2beta3
    10/03/2014 16:11:53 Windows Audio Session Debug WAS::startDevice-enter
    10/03/2014 16:11:53 Windows Audio Session Debug WAS::startDevice-leave
    10/03/2014 16:11:53 ClientUI Info Connect status: Connecting
    10/03/2014 16:11:58 ClientUI Info Connect status: Disconnected
    10/03/2014 16:11:58 ClientUI Info Failed to connect to server, want autoreconnect = 0

  4. #4
    Join Date
    March 2014
    Posts
    3
    I am having the same problem! Just for one server!

  5. #5
    Join Date
    March 2014
    Location
    O'Fallon, MO
    Posts
    6
    Don't feel bad Baroness....i'm having the same issue, except cannot connect with ANY TS3 server. Followed all the directions on ensuring UDP ports are open, typing in IP address, turning off popup blocker, etc etc etc....

    3/16/2014 7:31 PM Info TeamSpeak 3 Client 3.0.14 (2014-03-12 11:49:03)
    3/16/2014 7:31 PM Info SystemInformation: Windows 7 SP1 (7601) x64 (AMD or Intel) Binary: 64bit
    3/16/2014 7:31 PM Direct Sound Debug setting timer resolution to 1ms
    3/16/2014 7:31 PM Info Loading plugin: appscanner_plugin
    3/16/2014 7:31 PM Info Loading plugin: clientquery_plugin
    3/16/2014 7:31 PM Info Loading plugin: lua_plugin
    3/16/2014 7:31 PM Info Loading plugin: teamspeak_control_plugin
    3/16/2014 7:31 PM Info Loading plugin: test_plugin
    3/16/2014 7:31 PM Info Loading plugin: ts3g15
    3/16/2014 7:31 PM Query Info listening on 127.0.0.1:25639
    3/16/2014 7:31 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    3/16/2014 7:31 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    3/16/2014 7:31 PM Info *** Time [SERVERVIEWMANAGER]: 173
    3/16/2014 7:31 PM Input Info Default monitoring enabled
    3/16/2014 7:31 PM Info *** Time [MAINWINDOW]: 520
    3/16/2014 7:31 PM Info *** Time [INIT]: 521
    3/16/2014 7:31 PM ClientUI Info Qt version: 5.2.1
    3/16/2014 7:31 PM ClientUI Info Using configuration location: C:\Users\Kevin\AppData\Roaming\TS3Client\settings. db
    3/16/2014 7:31 PM ClientUI Info Last update check was:
    3/16/2014 7:31 PM ClientUI Info Connect to server: ts3.thecrimsonorder.com
    3/16/2014 7:31 PM ClientUI Info Trying to resolve ts3.thecrimsonorder.com
    3/16/2014 7:31 PM TSDNS Info SRV DNS resolve unsuccessful for "_ts3._udp.ts3.thecrimsonorder.com"
    3/16/2014 7:31 PM TSDNS Info No SRV TSDNS found at "_tsdns._tcp.ts3.thecrimsonorder.com"
    3/16/2014 7:31 PM TSDNS Info DNS resolve successful, "ts3.thecrimsonorder.com"=209.141.39.218
    3/16/2014 7:31 PM TSDNS Info TSDNS found at "ts3.thecrimsonorder.com" and queried successfully. Result: east1.ts3.enjin.com:18074
    3/16/2014 7:31 PM ClientUI Info Lookup finished: east1.ts3.enjin.com 18074 ts3.thecrimsonorder.com 1 0
    3/16/2014 7:31 PM ClientUI Info Resolve successful: east1.ts3.enjin.com:18074
    3/16/2014 7:31 PM ClientUI Info Blacklist check ok
    3/16/2014 7:31 PM ClientUI Info Initiating connection: east1.ts3.enjin.com:18074 ts3.thecrimsonorder.com
    3/16/2014 7:31 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    3/16/2014 7:31 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    3/16/2014 7:31 PM Windows Audio Session Debug WAS:penDevice-enter
    3/16/2014 7:31 PM Windows Audio Session Debug WAS Buffer size: 896
    3/16/2014 7:31 PM Windows Audio Session Debug WAS:penDevice-leave
    3/16/2014 7:31 PM Windows Audio Session Debug WAS::startDevice-enter
    3/16/2014 7:31 PM Windows Audio Session Debug WAS::startDevice-leave
    3/16/2014 7:31 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    3/16/2014 7:31 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    3/16/2014 7:31 PM Windows Audio Session Debug WAS:penDevice-enter
    3/16/2014 7:31 PM Windows Audio Session Debug WAS Buffer size: 896
    3/16/2014 7:31 PM Windows Audio Session Debug WAS:penDevice-leave
    3/16/2014 7:31 PM PreProSpeex Info Speex version: speex-1.2beta3
    3/16/2014 7:31 PM Windows Audio Session Debug WAS::startDevice-enter
    3/16/2014 7:31 PM Windows Audio Session Debug WAS::startDevice-leave
    3/16/2014 7:31 PM ClientUI Info Connect status: Connecting
    3/16/2014 7:31 PM ClientUI Info Blacklist check timeout
    3/16/2014 7:31 PM ClientUI Info Connect status: Disconnected
    3/16/2014 7:31 PM ClientUI Info Failed to connect to server, want autoreconnect = 0

  6. #6
    Join Date
    March 2014
    Location
    O'Fallon, MO
    Posts
    6
    Anyone know how to fix this?

  7. #7
    Join Date
    June 2011
    Location
    Germany
    Posts
    4,368
    Post a trace route (if it doesn't work for one server) and/or ask your ISP (if it doesn't work for any server).

  8. #8
    Join Date
    March 2014
    Location
    O'Fallon, MO
    Posts
    6
    Here is my trace route trying to access my guild's TS.

    C:\Users\Kevin>tracert ts3.thecrimsonorder.com

    Tracing route to enjinvoice.com [209.141.39.218]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms READYSHARE [192.168.1.1]
    2 6 ms 6 ms 7 ms 10.167.192.1
    3 8 ms 8 ms 9 ms dtr01ovldmo-tge-0-3-0-14.ovld.mo.charter.com [96.34.52.12]
    4 16 ms 15 ms 15 ms bbr01olvemo-bue-4.olve.mo.charter.com [96.34.2.18]
    5 23 ms 19 ms 19 ms bbr02chcgil-bue-2.chcg.il.charter.com [96.34.0.12]
    6 21 ms 21 ms 21 ms prr01chcgil-bue-4.chcg.il.charter.com [96.34.3.11]
    7 17 ms 15 ms 17 ms ae14.ar1.ord1.us.nlayer.net [69.31.111.113]
    8 20 ms 22 ms 21 ms ae1-40g.cr1.ord1.us.nlayer.net [69.31.111.133]
    9 65 ms 65 ms 66 ms xe-3-1-0.cr1.sea1.us.nlayer.net [69.22.142.148]

    10 66 ms 65 ms 65 ms as40065.ae2-415.cr1.sea1.us.nlayer.net [63.141.219.62]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 69 ms 68 ms 69 ms 198.12.14.106
    15 * * * Request timed out.
    16 87 ms 87 ms 87 ms node09.buyvm.net [205.185.112.109]
    17 89 ms 88 ms 87 ms vpscp.ramnode.com [209.141.39.218]

    Trace complete.

  9. #9
    Join Date
    June 2011
    Location
    Germany
    Posts
    4,368
    Looks okay. Ask your ISP about that UDP blocking thing.

  10. #10
    Join Date
    March 2014
    Location
    O'Fallon, MO
    Posts
    6
    Called my ISP and it's not on their end. I ensured that I did the port forwarding thing in my router to include 9987,10011,30033 ports, made sure my firewall allows Teamspeak through, reloaded TS3, and now at my wits end since I can't figure this out.

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