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  1. #1
    Join Date
    March 2014
    Posts
    6

    cant connect to ts3 server

    Hi ive got a strange problem.

    my ts3 server was working fine up until a few days ago, now i cant connect to it

    its installed on a dedicated server.

    Is there a way i can check which ports the ts3 server is using/listening on.

    i have all the default ports open to the server but maybe its not using the default ports, how can i check what ports its actually using so i can make sure they are all open

    just recently the company hosting the dedicated server has introduced a web interface fro managing which ports are open to the server, i have checked this and all the relevant ports seem to be open, but something might have changed.

    i know the actual server works as i can log onto it directly using the ts3 client on the server its installed on via remote desktop.

    but i cant seem to connect from outside.

    its weird because everything was working a few days ago

  2. #2
    Join Date
    December 2004
    Location
    RF
    Posts
    3,008
    And you didn't looked in server logs before posting on forum?...

  3. #3
    Join Date
    March 2014
    Posts
    6
    yeah i did but i dont see anything there that i could understand, maybe you can work something out from them?

    these are the most recent from the logs directory

    i have added any ports listed that ts3 is listening on in the logs

    2014-02-14 08:25:09.690151|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2014-02-14 08:25:09.783751|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-02-14 08:25:09.783751|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2014-02-14 08:25:09.924151|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2014-02-14 08:25:10.251752|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    2014-02-14 08:25:10.735353|INFO |FileManager | | listening on 0.0.0.0:30033
    2014-02-14 08:25:11.218954|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2014-02-14 08:25:11.218954|INFO |Query | | listening on 0.0.0.0:4509
    2014-03-01 00:01:10.268299|INFO |VirtualSvrMgr | | executing monthly interval
    2014-03-01 00:01:10.330699|INFO |VirtualSvrMgr | | reset virtualserver traffic statistics

    2014-02-14 08:25:11.203354|INFO |VirtualServer | 1| listening on 0.0.0.0:9987
    2014-03-10 23:18:34.428903|INFO |VirtualServer | 1| permission 'b_client_is_priority_speaker'(id:20651) with values (value:1) was added by 'The Doctor'(id:75) for client (id:75) and channel 'Lobby'(id:1)
    2014-03-10 23:19:00.855349|INFO |VirtualServer | 1| client 'The Doctor'(id:75) was added to channelgroup 'Channel Admin'(id:5) by client 'The Doctor'(id:75) in channel 'Lobby'(id:1)
    2014-03-10 23:19:28.872998|INFO |VirtualServer | 1| client 'The Doctor'(id:75) was added to channelgroup 'Channel Admin'(id:5) by client 'The Doctor'(id:75) in channel 'Lobby'(id:1)


    2014-03-11 04:57:33.619827|ERROR |VirtualServer | 1| bind failed on 0.0.0.0:9987
    2014-03-11 04:57:33.729027|INFO |VirtualServer | 1| stopped

    2014-03-11 04:57:32.902225|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2014-03-11 04:57:32.949026|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-03-11 04:57:32.949026|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2014-03-11 04:57:32.949026|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2014-03-11 04:57:33.105026|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    2014-03-11 04:57:33.307826|INFO |FileManager | | listening on 0.0.0.0:30033
    2014-03-11 04:57:33.619827|ERROR |VirtualSvrMgr | | loading VirtualServer(1) failed to start, error: unable to bind network port
    2014-03-11 04:57:33.729027|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2014-03-11 04:57:33.729027|INFO |Query | | listening on 0.0.0.0:4509


    2014-03-14 08:12:38.608189|INFO |VirtualServer | 1| listening on 0.0.0.0:9987

    2014-03-14 08:12:35.378984|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2014-03-14 08:12:35.488184|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-03-14 08:12:35.488184|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2014-03-14 08:12:35.550584|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2014-03-14 08:12:36.283785|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    2014-03-14 08:12:36.658186|INFO |FileManager | | listening on 0.0.0.0:30033
    2014-03-14 08:12:38.639389|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2014-03-14 08:12:38.639389|INFO |Query | | listening on 0.0.0.0:4509


    2014-03-20 17:46:21.882014|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
    2014-03-20 17:46:21.928814|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-03-20 17:46:21.928814|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2014-03-20 17:46:21.928814|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2014-03-20 17:46:22.069215|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
    2014-03-20 17:46:22.256415|INFO |FileManager | | listening on 0.0.0.0:30033
    2014-03-20 17:46:22.474815|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2014-03-20 17:46:22.474815|INFO |Query | | listening on 0.0.0.0:4509

  4. #4
    Join Date
    December 2004
    Location
    RF
    Posts
    3,008
    1. [ code] block for listings.
    2. According to your log, the server is running.
    You could confirm it with
    netstat -uln
    3. Make sure you're trying to connect to the right IP.

  5. #5
    Join Date
    March 2014
    Posts
    6
    it is running because i can connect to it using the ts3 client installed with the ts3 server (i can connect to it with localhost and the port 9987.

    but i cant connect to it from a remote machine.

    i have a domain ts.mydomain.com which is what is what i have always used to connect to it.
    but now it just says
    <20:27:35> Trying to connect to server on ***.***.***.***
    <20:27:40> Failed to connect to server

    or if i have the host rather than the ip
    <20:39:53> Trying to resolve hostname ts.mydomain.com
    <20:39:55> Trying to connect to server on ts.domain.com
    <20:40:00> Failed to connect to server

    the ports i have open are:
    TCP IN: 30033, 10011, 41144, 2008
    TCP OUT: 2008, 10011, 41144 2008

    UDP IN: 9987, 4509
    UDP OUT: 2010, 9987, 2011-2110, 4509

  6. #6
    Join Date
    December 2004
    Location
    RF
    Posts
    3,008
    sudo iptables-save
    from server?

  7. #7
    Join Date
    March 2014
    Posts
    6
    Quote Originally Posted by ANR Daemon View Post
    sudo iptables-save
    from server?
    Thanks for the help.

    Found out what the problem is the ports have been set to open but there not, ive contacted my server hosts to sort it out.

    i ran a port check and even though my firewall interface says there open, they are all closed.

    Thanks again.

    i will post back if the problem continues once the ports are open

  8. #8
    Join Date
    December 2004
    Location
    RF
    Posts
    3,008
    Well, since you did not provided the requested information...
    Little hint: Messing with filter/OUTPUT is usually a very, very bad idea.
    To correctly finter output traffic, you need to know exactly what you are doing.

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